OCI™ Marketplace

The OCI Marketplace features courses offered by other organizations.

Organization: Baycrest Health Sciences
Embark on a specialized journey with our online course designed to master the prevention and management of pressure injuries. This essential training is divided into three key modules: Understanding Pressure Injuries, Assessing Pressure Injuries, and Assessing Pressure Injury Risk. Gain comprehensive knowledge about the causes, types, and stages of pressure injuries. Learn how to conduct thorough assessments and identify risk factors to prevent their occurrence. This course is ideal for healthcare professionals, including nurses and caregivers, who are committed to improving patient care and outcomes. Equip yourself with the expertise to handle pressure injuries effectively and enhance your clinical skills. Enroll today to make a significant impact in healthcare

Organization: Baycrest Health Sciences
Discover the essentials of infection prevention and control in this online course. Designed for healthcare workers, public health professionals, and anyone interested in safeguarding community health, this course covers four critical areas: Environmental Cleaning, Hand Hygiene, Illnesses and Outbreaks, and Personal Protective Equipment (PPE). Learn the best practices for maintaining clean environments, proper handwashing techniques, managing outbreaks, and using PPE correctly. Enhance your skills and confidence in preventing infections to create safer, healthier spaces for everyone. Enroll now and become a champion of infection control!

Organization: Baycrest Health Sciences
Elevate your understanding of aging with our enriching online course on Aging and Dementia. This course is meticulously crafted for healthcare providers, caregivers, and anyone interested in the complexities of aging. Dive into a detailed exploration of age-related changes including hearing and vision loss, alterations in heart and lung function, emotional adjustments, kidney health, and challenges in thermoregulation. Enroll today to empower your ability to support the elderly with the highest standard of care.

Organization: Learnici

This engaging six-minute introductory course showcases how Learnici leverages eLearning to effectively train staff, featuring samples from the mandatory curriculums and interactive exercises that participants can engage with directly. Developed by experienced professionals from various LTC roles, including training, personal support work, and administration, Learnici’s content is continually refined by subject matter experts and instructional designers. The training emphasizes adult learning principles, offering multiple engagement strategies such as positive reinforcement, gentle cueing, and reviews to enhance learning retention.


Organization: Medical Psychiatry Alliance

This practice improvement workshop will address the complex relationship between sleep and mental illness. Participants will learn to apply a comprehensive approach to assessing and managing sleep complaints in patients with psychiatric and medical comorbidities, as well as how to develop a care plan in collaboration with interprofessional team members and patients to support patients' sleep management. Workshop participants will reflect on patient encounters and resource limitations through case studies and will learn about the relevant resources to improve patient sleep outcomes and experiences.

Course Objectives

  • Describe the complex relationship between sleep (with a focus on insomnia) and mental illness
  • Apply a comprehensive approach to assessing and managing sleep issues in patients with mental health and medical (pain) comorbidities
  • Develop a care plan in collaboration with inter-professional team members and patients to support patient’s sleep management

Accreditation

  • This program has been accredited by the College of Family Physicians of Canada for up to 3 Mainpro+ credits.

Date & Time: Tuesday, May 21, 2024 from 5:00pm to 7:00pm


Organization: Medical Psychiatry Alliance

This workshop features an inter-professional approach to managing complexities in patients with response behaviours of dementia, including the topics of differentiating between delirium and dementia approaches to behaviour assessment, caregiving strategies to minimize responsive behaviours and communication approaches. Workshop participants will have the opportunity to reflect on patient encounters and discuss improved patient outcomes and experiences.

Course Objectives

  • Define responsive behaviours
  • Describe common causes of responsive behaviours
  • Describe approach to assessing responsive behaviours
  • Demonstrate verbal re-direction
  • Be able to list four non-pharmacological therapies for responsive behaviours

Accreditation

  • This program has been accredited by the College of Family Physicians of Canada for up to 3 Mainpro+ credits.

Date & Time: Monday, June 10, 2024 from 5:30pm to 7:30pm


Organization: National Institute for Occupational Safety and Health

This online course offers scientific insights into the risks associated with shift work and long hours, along with strategies to mitigate these risks. It's structured into 12 modules, split into two parts. Part 1, comprising Modules 1 to 4, addresses the health and safety risks of shift work, individual adjustment factors, and the impact on teams. Part 2, which includes Modules 5 to 12, focuses on practical strategies for managers, nurses, and healthcare teams to reduce these risks.

Duration: 5 hours


Organization: Canadian Institute for Health Information

More people in Canada are receiving palliative care near the end of their lives than ever — but a lot of work remains. A new CIHI analysis shows there are still many who are not getting the care they need. In this episode of the CHIP, host Avis Favaro speaks with Dr. Naheed Dosani — a palliative care physician at St. Michael’s Hospital at Unity Health Toronto, the lead physician for Palliative Education and Care for the Homeless (PEACH) at Inner City Health Associates and medical director at Kensington Hospice — about the future of palliative care in Canada and why it is such a critical part of health care.


Organization: Canadian Institute for Health Information

Embark on a journey through the intricate landscape of health data standards in this foundational course. Learn to navigate data exchange challenges across healthcare systems, fostering seamless communication and improved patient care. Perfect for healthcare IT professionals, administrators, and data analysts eager to enhance data management practices. Gain essential insights and practical strategies to promote interoperability and unlock the full potential of health information technology. Join us to embark on the road to interoperability excellence and shape the future of healthcare data standards.


Organization: Canadian Institute for Health Information

Sky-high temperatures, wildfires clouding cities with smoke, damaging floods and many people suffering from mental health issues related to anxiety about global warming. In this episode of the CHIP, we are joined by Canada’s chief public health officer, Dr. Theresa Tam, to discuss the effects of climate change on health, some of the larger changes that are needed and what average people in Canada can do to help themselves and the environment.


Organization: Canadian Institute for Health Information

Hospital harm — medical conditions that patients experience in hospital that they did not have when they were admitted — is on the rise. A new CIHI analysis shows that 1 in 17 patients admitted to hospital was unintentionally harmed during their stay. Meanwhile, nurses and other health care workers charged with caring for patients in Canada are struggling. Sick time and overtime hours are skyrocketing. In this episode of the CHIP, we are joined by Kate Parson, Health Human Resources program lead at CIHI; Linda Silas, president of the Canadian Federation of Nurses Unions; Kathleen Finlay, founder and CEO of The Compassion Innovation Lab and founder of the Center for Patient Protection ; and Annette Elliott Rose, vice president of Clinical Care Strategy and chief nurse executive at IWK Health to discuss these findings and what they mean for patients and the people who care for them.


Organization: Wound, Ostomy and Continence Institute

Course Outcomes

  • Learn the facts regarding gender, sexuality, and sex assigned at birth
  • Increase your knowledge of current language and terminology used by and within the 2SLGBTQIA+ community
  • Improve your ability to practice cultural humility and provide care that is inclusive, gender-affirming, and trauma-informed
  • Enhance your capacity to advocate for change within the work environment
  • Gain confidence in your ability to provide a safe space for all patients

Modules

This course consists of one module that contains six chapters. Five chapters with content and the final chapter is the quiz.

In addition to module content, a plethora of patient and health care professional resources are provided throughout each Chapter.

  • Chapter 1: Introduction & Reflection
  • Chapter 2: Overview & Concepts
  • Chapter 3: Sex Assigned at Birth
  • Chapter 4: Sexuality
  • Chapter 5: Gender
  • Chapter 6: Quiz

Time to complete this course is 6 hours for module completion. It is online and self-paced. As this course contains many optional videos and resources, completion time may vary based on these factors. Certificate upon completion.

Duration: 6 hours


Organization: Learnici

This course explains what delirium, depression and dementia are (the 3Ds). It explores causes and risk factors for the 3DS and how to recognize the 3Ds in the client population. Important considerations for staff working with clients is discussed. Staff learn targeted communication strategies they can use when interacting with clients with the 3Ds.


Organization: Learnici

This 3-minute course is a quick demonstration of Learnici's learner engagement and includes samples from the Home Care curriculum.


Organization: Learnici

This course discusses the importance of cleaning and disinfection for protecting clients and staff from pathogens. It clarifies the difference between cleaning and disinfection. Topics discussed are the importance of keeping food out of the “danger zone” where bacteria can multiply, hand hygiene, the spread of pathogens and high-touch surfaces. The course finishes with tips on cleaning and disinfection.


Organization: Learnici

The quality of care staff give to clients is reflective of the training they receive, their attitude and their approach to care. At Learnici, we understand Home Care. Our training development team has worked in various care provider positions. Our Home Care Training Series was carefully created and reviewed by subject matter
experts and developed based on best practices and current Act and Regulation requirements.

Our interactive and engaging content is meaningful and relevant to the work staff do. They will enjoy the “guided facilitation” style that simulates a live training session as much as possible. Staff can also interact and engage with the content. Some learners learn best when the content is read to them, others when they read the content for themselves. For Learnici’s Home Care courses, learners can choose which method works best for them. Depending on that choice, staff usually complete the training in about 3 hours.

Included courses are:

  1. Home Care - 1. Home Care Training Series Intro
  2. Home Care - Client Rights
  3. Home Care - PPE, Removing Gloves, Donning and Doffing PPE
  4. Home Care - Abuse Recognition and Prevention
  5. Home Care - Cleaning and Sanitizing
  6. Home Care - Continence Care and Bowel Management
  7. Home Care - Emergency Procedures
  8. Home Care - Falls Prevention
  9. Home Care - Hand Hygiene
  10. Home Care - Infection Transmission Prevention
  11. Home Care - Pain Management
  12. Home Care - Palliative Care
  13. Home Care - Personal Assistance Service Devices
  14. Home Care - Donning and Doffing PPE
  15. Home Care - Skin and Wound Care
  16. Home Care - Supportive Behaviour Management

Duration: 3 hours

Identifier: fmdwzcis8

Organization: Learnici

A staff must protect the clients and prevent abuse and neglect. This course defines verbal, sexual, physical, financial, and emotional abuse. It also discusses neglect as a form of abuse. It addresses the staff question, “What if I have offered care and the resident refuses?” The course discusses barriers to care and supporting clients that are resistant to care. Learners demonstrate whether staff or clients have more power in various situations and identify situations that may lead to abuse. The learner also identifies whether strategies in challenging situations lead to a positive or negative result. The course makes it clear that abusing a client is never okay.


Organization: Learnici

This course discusses what urinary incontinence is, what some of the factors associated with urinary incontinence are, what fecal incontinence is, what some of the factors associated with fecal incontinence are, the impact incontinence can have on a client, the impact that cognitive impairment can have on a client’s ability to remain continent and how staff can support each client to achieve the optimal continence ability.


Organization: Learnici

In this course we discuss staff and client safety and watch a video about how to use a fire extinguisher. Learners demonstrate the proper sequence of P.A.S.S. steps for using a fire extinguisher through a simulation exercise. Staff match the correct words with the REACT acronym. Staff learn about room evacuation techniques that keep themselves and residents safe. The REACT acronym that informs learners what to do and when during a fire emergency is reviewed.


Organization: Learnici

Learners interact with the content to learn why people fall and the consequences. Learners interact with an exercise to match risks with causes of falls. Another exercise requires learners to select reasons for falls. Additional causes for falls are identified. Learners indicate whether a factor is a fall risk or a prevention strategy.


Organization: Learnici

Proper hand hygiene is a very important routine practice for controlling the spread of pathogens. This course starts with “How to Hand Wash” and “How to Hand Rub” videos from Public Health Ontario. Learners review visuals for each step and an acronym so they remember each step and the order. Learners are required to put each hand-rubbing step in the correct order. This is repeated for hand washing. An exercise reviewing the parts of the hand that typically get missed more frequently is interacted with. Learners also review the When? And Why? of each of the “4 Moments for Hand Hygiene”. Hand hygiene best practice tips finish this course.


Organization: Learnici

This course studies the chain of transmission based on information from Public Health Ontario. Learners click through the six links in the chain of transmission to learn what each one is, then again to see how COVID-19 fits into the links, then the most important part - controlling for and breaking each link. Learners complete an interactive exercise that matches items with the appropriate link in the chain of transmission.


Organization: Learnici

In this course, learners will review: pharmacological and non-pharmacological interventions for pain, what staff should be looking for that may indicate a client is in pain, what staff can do to help a client that is experiencing pain, some of the challenges and barriers for clients to manage pain, some common misconceptions about pain, some of the consequences of unresolved pain, and different types of pain. Learners answer true/false questions and are provided with the correct answers. Learners also review the HELP acronym (help, encourage, learn, provide) and complete an interactive exercise to reinforce knowledge transfer.


Organization: Learnici

This course discusses: the difference between palliative care and end of life care, how staff can support palliative residents and their loved ones, signs that death is imminent, the impacts that the death of a resident may have on staff, and coping strategies for staff. Learners watch a video explaining dying with dignity. Learners also learn how they can support palliative residents and their loved ones in that challenging time.


Organization: Learnici

This course defines what a personal assistance services device is. It also discusses that PASDs keep clients independent, safe and contribute to a higher quality of life.


Organization: Learnici

In this course, the learner will review: why pressure injuries occur, how the skin breaks down, factors that increase the risk for skin breakdown, the high risk areas for skin breakdown, what to look for, what staff can do to support clients from experiencing skin breakdown, and what staff should do if they notice a pressure injury or skin breakdown on a client.


Organization: Learnici

This course starts by training learners on how to navigate and interact with the content. Learners are given answers to the question “How will this education benefit me?” The concept of clients of “home” is discussed. Learners are given a quick preview of the content in the curriculum and summarizes the curriculum by explaining providing home care is a “shared experience” and that staff have the power to influence clients in a positive way so that all have a better experience together.


Organization: Learnici

We all behave in response to internal and external triggers. This course explains how external triggers in a client’s environment and internal triggers will result in client’s responsive behaviours – either positive or negative. These factors can be addressed and changed – by staff. This course identifies some possible responsive behaviours and staff complete an exercise defining responsive behaviours. Staff match resident triggers with supportive strategies to remove the triggers. Supportive strategies and best practice tips are presented to the learner. Communication approaches are also presented to help staff prevent or minimize responsive behaviours/


Organization: Learnici

Putting on or “donning” and taking off or “doffing” personal protective equipment (PPE) properly prevents staff from pathogens and spreading pathogens. This course includes videos on putting on and removing surgical masks properly, putting on a cone n95 respirator and taking off a cone n95 respirator. Learners are required to drag and drop donning icons in the correct order. If they are correct, they skip the donning demonstration. Learners watch a video on taking off full PPE. They are then required to drag and drop doffing icons in the correct order. Again, if they are correct, they skip the doffing demonstration. Learners review donning and doffing education sheets.


Organization: Ontario Health (Cancer Care Ontario)

This course is intended for Self-Collection drop-off locations. The drop-off location is the identified Health Information Custodian and acts as the Ordering Clinician for the submission of the patient lab test order into the Ontario Laboratories Information System - OLIS.

By the end of this course, drop-off locations should understand their role, responsibilities and the patient self-collection process. It will review the lab role, drop-off location and lab set-up as well as how to request service support.

Upon completion, the Ontario Health on-boarding team will be notified and your unique drop-off location QR code and URL will be provided.

You will then be identified as a drop-off location for COVID-19 Self-Collection.


Organization: Ontario Health (Cancer Care Ontario)

This course ensure users have the knowledge and understanding required to successfully submit a digital COVID-19 test requisition into the Ontario Laboratories Information System - OLIS.


Organization: Ontario Health (Cancer Care Ontario)

The purpose of this course is to provide an understanding of the communication skills required for telepractice in order to enhance the patient nurse interaction and allow for a safe, effective means of assessment.


Organization: Canadian Medical Association

A career in medicine can be difficult and all-consuming – long hours, endless paperwork, emotionally draining situations – and can have major impacts on your mental and physical well-being. In this session, you’ll explore the evidence related to physician satisfaction and burnout, and hear examples of physician leaders who are reprioritizing their lives around meaning and purpose.

Offered by the CMA and led by Dr. Jillian Horton

Duration: 40 minutes


Organization: Canadian Medical Association

With a worsening climate crisis, industries are examining their impacts on the local and global environment. Health care is no exception, and this session will demonstrate actionable ways that systems and individual physicians can contribute to a more sustainable practice. This session is co-sponsored by CASCADES, an initiative to address health care’s contribution to the climate crisis.

Offered by the CMA and led by Drs. Andrea MacNeill, Fiona Miller and Caroline Stigant

Duration: 1 hour


Organization: Canadian Medical Association

As a resident or a new-to-practice physician, making changes to the systems or processes where you work can seem like an impossible task. Senior physicians and administration may seem entrenched in their thinking, and as a new and junior physician, you may feel like your opinion and insights aren’t as valuable. But a fresh set of eyes can help any organization, and everyone brings important skills and experience to their work.

Offered by the CMA and led by Drs. Yan Yu and Katie Lin with Drs. Monty Ghosh, Rita Watterson and Ali Damji

Duration: 1:30 hour


Organization: Wound, Ostomy and Continence Institute

This is a foundational wound care course. The courses offered by the WOC Institute are state of the art, self-paced online programs which are facilitated by a team of CNA certified NSWOCs. The courses are 6 weeks, self-paced online. Learners are directed through a series of modules designed to provide foundational knowledge in the areas of wound management. The courses are unique in that students will have access to virtual mentorship and knowledge consolidation opportunities with our team of CNA certified NSWOCs.

Modules

  • Anatomy and Physiology of the Integumentary System
  • Principles of Integumentary System Healing
  • General principles of Integumentary / Wound Assessment and Management
  • Wound prevention, assessment and management including
  • Specific wound aetiologies (prevention, assessment and management):
    • Acute and traumatic wounds (example: skin tears, lacerations, minor burns), with a focus on post fall wound care
    • Moisture associated skin damage (example: incontinence associated dermatitis, emersion foot)
    • Pressure injuries
    • Lower limb ulcers
    • Diabetic foot ulcers
    • Surgical wounds
    • Skin changes at life’s end
    • Wounds not healing in a predicted trajectory
  • Collaborative approaches when working with inter-professional team

Course Format

  • 6 weeks self-paced, online
  • Rolling start, start at anytime

Accreditation. This course has been accredited by the Canadian Nurses Association for up to 40 hours

Duration: 40 hours


Organization: Wound, Ostomy and Continence Institute

This state-of-the-art course is designed to provide community care paramedics with the ability to provide optimal wound care in collaboration with an interprofessional team.

The Paramedic Wound Care Associate Program offered by the WOC Institute is a competency-based, self-paced, online foundational course in wound management, expertly guided by a team of Canadian Nurses Association (CNA) certified Nurses Specialized in Wound, Ostomy and Continence (NSWOCs) and in collaboration with a group of community paramedics. On-request onsite education programs, led by NSWOCs, are also available.

Explore the course's enlightening modules, presented from the perspective of a first responder engaged in initial triage, treatment, and proactive measures to minimize further harm. Our course's objective is to equip paramedics with the knowledge needed for timely and appropriate wound intervention, leading to improved patient outcomes by reducing hospital transfers and fostering seamless communication with community nurses and primary care providers.

Course Format

  • 6 weeks self-paced, online
  • Rolling start, start at anytime

Duration: 40 hours


Organization: Wound, Ostomy and Continence Institute

Are you a healthcare professional interested in learning more about ostomy management?

Enrol today in the Practice Enrichment Series – Ostomy Management course offered by the Wound, Ostomy, and Continence Institute (WOC Institute)!

Modules

  • Anatomy and physiology of the gastrointestinal and urinary systems
  • Surgical procedures resulting in an ostomy
  • Ostomy management including medication, nutrition, and physical and psychosocial care of the patient with a stoma
  • Assessment and management of the stoma
  • Assessment and management of the peristomal skin
  • Appropriate selection of ostomy management products
  • Common complications and management strategies.

Course Format

  • 6 weeks self-paced, online
  • Rolling start, start at anytime

Accreditation. This course has been accredited by the Canadian Nurses Association for up to 40 hours.

Duration: 40 hours


Organization: Wound, Ostomy and Continence Institute

Are you a graduate of a clinical wound program? Interested in increasing your knowledge around wound debridement?​

This unique, fully-online, self-paced course offered by the WOC Institute is accredited by the Canadian Nurses Association and offers healthcare practitioners the foundation to develop and enhance their theoretical and practical knowledge when managing complex, hard to heal wounds that require debridement.

Course Format

  • 6 weeks self-paced, online
  • Rolling start, start at anytime

Accreditation. This course has been accredited by the Canadian Nurses Association for up to 40 hours.

Duration: 40 hours


Organization: WorkSafeBC

This video series presented by WorkSafeBC comprises 5 videos that helps you understand how a point-of-care risk assessment is a strategy prepares health care workers for any interaction by assessing their surroundings. This quick, methodical approach can improve their personal safety and the quality of care for their residents. This video explores three interactions in a long-term care setting and also includes hosted introduction and conclusion segments.

Duration: 10 minutes


Organization: Ontario Human Rights Commission

This free 5-part eLearning series (20 minutes) by the Ontario Human Rights Commission is for public, private and not-for-profit sectors and completes the training requirements for section 7 of the Integrated Accessibility Standards of the AODA.

Duration: 20 minutes



Organization: Ontario Human Rights Commission

This free 30-minute module by the Ontario Human Rights Commission provides a basic understanding of rights and responsibilities under the Ontario Human Rights Code.

Duration: 30 minutes


Organization: Ontario Human Rights Commission

This free 30-minute interactive and self-paced online course by the Ontario Human Rights Commission offers a foundation for learning about race, racial discrimination and human rights protections under Ontario's Human Rights Code. The course offers a historical overview of racism and racial discrimination, explains what “race,” “racism” and “racial discrimination” mean, and provides approaches to preventing and addressing racial discrimination.

Duration: 30 minutes


Organization: eHealth Ontario (Ontario Health)

This Privacy and Security training is designed for for Health Care Providers Using the Provincial Electronic Health Record. This course will help you understand your obligations in terms of protecting the privacy of your patients and securing their personal health information (PHI).

More specifically, you will:

  • Review the definition of personal health information
  • Understand what is meant by the term "provincial electronic health record" (EHR)
  • Learn your obligations as they relate to protecting the privacy and security of your patient's / client's information available to you in the provincial EHR
  • Learn the specific steps you must take to protect that information

Duration: 30 minutes


Organization: N2 Canada

N2 has developed this course on Medical Devices to equip learners with an understanding of the landscape around medical device trials in Canada and to contribute to the safe and effective introduction of innovative medical devices. Content covered includes the regulatory landscape (Canadian versus U.S.), investigator duties, and monitoring and auditing.

This course targets individuals who administer, review, or conduct medical device trials.

Duration: 2:30 hours


Organization: Medical Psychiatry Alliance

This Foundational course will provide participants with practice and evidence-based approaches to identifying, engaging and managing co-existing physical and mental health needs. Participants will develop an integrated approach to care for these patient issues and will obtain access to practice-ready toolkits to implement in their setting.

Course Objectives

  • Identify the prevalence and impact of mental health conditions on physical health outcomes
  • Describe and use evidence-based assessment tools to improve identification of mental health needs in patients with physical health issues
  • Describe and perform an integrated case formation to address co-occurring physical and mental health needs

Accreditation

  • This program has been accredited by the College of Family Physicians of Canada for up to 7 Mainpro+ credits.

Duration: September 18 to October 29, 2023

Fee: $275.00


Organization: Cancer Care Ontario (Ontario Health)

This course examines the health landscape of Indigenous people, challenges to coordination of care and transportation and geographical issues and challenges. The course also investigates strategies to reduce cancer mortality rates in Indigenous people.

By the time you complete this course, you will be able to better understand:

  • The health landscape of Indigenous people
  • Strategies to reduce mortality
  • Challenges to the coordination of care
  • Transportation and geographical issues and challenges

Accreditation
This Self-Learning program has been certified by the College of Family Physicians of Canada for 1.5 Mainpro+ credits.

Duration: 90 minutes


Organization: Learnici

Feeling stressed, anxious, worried, or disconnected from yourself or your environment? If so, a 5-minute grounding practice can help. This quick, free course is your guide to rooting yourself in the here and now by engaging your senses—taste, touch, smell, sight, and hearing.

Duration: 5 minutes


Organization: N2 Canada

Research organizations are increasingly faced with challenges surrounding the management and security of the information they collect and use during the course of conducting research.

N2 has developed this introductory course on Privacy and Security for Personal Information (PI) and Personal Health Information (PHI) in the research environment.

The course is designed to equip learners with an understanding of the privacy legislation around how personal information may be collected, used, shared, accessed and disposed; the fundamentals of records and information management; and leading practices for handling a privacy incident.

This course targets individuals who administer, review, or conduct health research that involves collecting health data, such as during clinical trials.

Duration: 2 hours


Organization: Learnici

This quick course is designed to help the learner understand what phishing emails are, examine clues a phishing email attempt and finishes with a knowledge check.

Duration: 5 minutes


Organization: Learnici

This course is designed to help you understand what disabilities are and give you language to speak about them with others.

Duration: 5 minutes


Organization: Learnici

We store and access highly sensitive data online. Exposure of that data has a far-reaching impact, with consequences that can be devasting for yourself, your business, or the organization you are engaged with.

In this 40-minute course, you’ll learn strategies to protect yourself online and get tips to block incoming threats. You will also review how to act fast to minimize damage if a security breach occurs. You will be required to obtain a score of 100% in the short Check Your Understanding quiz. However, you can review the content and have unlimited attempts to click the “TAKE AGAIN” link at the end of the quiz if it is less. The last chapter is a quick summary of what you have learned.

Duration: 40 minutes


Organization: Learnici

The last person to be imprisoned for homosexuality in Canada was Everett George Klippert. This controversial decision leads directly to the Criminal Law Amendment Act (Bill C-150). It is an omnibus bill that, among other things, decriminalizes gay sex. However, the struggle continued.

In America, on June 28, 1969, police raided the Stonewall Inn, a popular Greenwich Village bar catering to LGBTQ+ customers. Decades of escalating, state-sanctioned harassment led officers to expect everyone to leave quietly as usual. But if that had happened, it wouldn’t have made history.

Decades of oppression of the LGBTQ+ community, cultural shifts in the 1960s, and good troublemaking became a catalyst for change and a symbol for LGBTQ+ rights that evolved into today’s Pride festivals and marches. This course explores the key events and personalities in North America that ultimately shaped a global movement.


Organization: Learnici

The quality of care staff give to residents is reflective of the training they receive, their attitude and approach to care. At Learnici, we understand LTC. Our training development team has worked in various Long-term Care positions. Our LTC training curriculum was carefully created and reviewed by subject matter experts and developed based on best practice and current Act and Regulation requirements. This content is assigned to new direct care staff prior to performing their responsibilities and retrained annually. This bundle includes Additional Training as identified in the Act and Regs. (Fixing Long-Term Care Act, 2021, 82(1), 82(2), 82 (4) 82 (7) O. Reg. 79/10: GENERAL, 218. (1) 219. (1), (2), (3), (4), 221. (1), (2), (3), (4), (5).

Our interactive and engaging content is meaningful and relevant to the work staff do. They will enjoy the “guided facilitation” style that simulates a live training session as much as possible. Staff can also interact and engage with the content. Some learners learn best when the content is read to them, others when they read the content for themselves. For Learnici’s LTC Mandatory courses, learners can choose which method works best for them. Depending on that choice, staff usually complete the training in 4 or 6 hours on average.

It includes the following courses:

  1. Introduction to LTC Mandatory Training
  2. Abuse Recognition and Prevention
  3. Cleaning and Sanitization
  4. Complaint Process
  5. Donning and Doffing PPE
  6. Emergency Procedures
  7. How to Perform Hand Hygiene
  8. Infection Transmission and Control
  9. PASDs and Restraints - Minimizing and Risks
  10. Removing Gloves Properly
  11. Resident’s Bill of Rights
  12. Routine Practices and Additional Precautions
  13. Zero Tolerance, Mandatory Reporting and Whistle-Blowing
  14. Resident Mental Health – 1. Introduction
  15. Resident Mental Health – 2. Delirium
  16. Resident Mental Health – 3. Dementia
  17. Resident Mental Health – 4. Depression
  18. Resident Mental Health – 5. Case Study
  19. Continence Care and Bowel Management
  20. Falls Prevention
  21. Pain Management
  22. Palliative Care and End of Life Care
  23. PASDs - Application and Use
  24. Restraints - Application and Use
  25. Skin and Wound Care
  26. Supportive Behaviour Management

Duration: 6 hours


Organization: Learnici

The quality of care staff give to residents is reflective of the training they receive, their attitude and approach to care. At Learnici, we understand LTC. Our training development team has worked in various Long-term Care positions. Our LTC training curriculum was carefully created and reviewed by subject matter experts and developed based on best practice and current Act and Regulation requirements. This content is assigned to new non-direct care staff prior to performing their responsibilities and retrained annually. (Fixing Long-Term Care Act, 2021, 82(1), 82(2), 82 (4) O. Reg. 79/10: GENERAL 219. (1)

Our interactive and engaging content is meaningful and relevant to the work staff do. They will enjoy the “guided facilitation” style that simulates a live training session as much as possible. Staff can also interact and engage with the content. Some learners learn best when the content is read to them, others when they read the content for themselves. For Learnici's LTC Mandatory courses, learners can choose which method works best for them. Depending on that choice, staff usually complete the training in 2 or 3 hours on average.

It includes the following courses:

  1. Introduction to LTC Mandatory Training
  2. Abuse Recognition and Prevention
  3. Cleaning and Sanitization
  4. Complaint Process
  5. Donning and Doffing PPE
  6. Emergency Procedures
  7. How to Perform Hand Hygiene
  8. Infection Transmission and Control
  9. PASDs and Restraints - Minimizing and Risks
  10. Removing Gloves Properly
  11. Resident’s Bill of Rights
  12. Routine Practices and Additional Precautions
  13. Zero Tolerance, Mandatory Reporting and Whistle-Blowing

Duration: 3 hours


Organization: Learnici

This course starts with an excellent video from Alzheimer’s Research UK describing what dementia is. Learners interact with an exercise to form the definition of dementia. The course goes on to describe how dementia affects a person and statistics of dementia in LTC. The learner reviews best practices for communicating with someone with dementia. This course is required for all LTC direct care staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

This course starts by training learners on how to navigate and interact with the content. Learners are shown the rationale for taking the mandatory annual training using screenshots from the Act and Regulations. Learners are given answers to the question “How will this education benefit me?” The fundamental principle of “home” is discussed. Learners are given a quick preview of the content in the curriculum and summarizes the curriculum by explaining LTC is a “shared experience” and that staff have the power to influence residents in a positive way so that all have a better experience together.

This course is also availble in the following series:


Organization: Learnici

The duty of everyone in a LTC home to protect the residents and prevent abuse and neglect. This course defines verbal, sexual, physical, financial and emotional abuse. It also discusses neglect as a form of abuse. It addresses the staff question, “What if I have offered care and the resident refuses?” The course discusses barriers to care and supporting residents that are resistive to care. Learners demonstrate whether staff or residents have more power in various situations and identify situations that may lead to abuse. The learner also identifies whether strategies in challenging situations lead to a positive or negative result. The course makes it clear that abusing a resident is never okay. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

This course discusses the importance of cleaning and disinfection for protecting residents and employees from pathogens. It clarifies the difference between cleaning and disinfection. Topics discussed are the importance of keeping food out of the “danger zone” where bacteria can multiply, hand hygiene, the spread of pathogens, and high-touch surfaces. The course finishes with tips on cleaning and disinfection. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

This course requires learners to drag and drop words to complete subsections of the Act related to the complaint procedure. They are reminded of the resident’s right to raise concerns or recommend changes, to whom, and without fear or reprisal. There are two interactive exercises to review the content. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

This course discusses the objectives of a continence care and bowel management program, what urinary incontinence is, what some of the factors associated with urinary incontinence are, what fecal incontinence is, what some of the factors associated with fecal incontinence are, the impact incontinence can have on a resident, the impact that cognitive impairment can have on a resident’s ability to remain continent and how staff can support each resident to achieve the optimal continence ability. This course is required for all LTC direct care staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

In this course, we discuss staff and resident safety and watch a video about how to use a fire extinguisher. Learners demonstrate the proper sequence of P.A.S.S. steps for using a fire extinguisher through a drag-and-drop exercise. Staff matches the correct words with the REACT acronym. Staff learn about the evacuation techniques that keep themselves and residents safe. The REACT acronym that informs learners what to do and when during a fire emergency is reviewed. Directions on how to evacuate a fire zone and emergency codes are explained and shown through animations. Learners match emergency code descriptions with the respective emergency codes. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

This course shares some falls statistics and learners interact with the content to learn about the issue of falling in LTC. The purpose of the Fall Prevention and Management Program is reviewed. Learners interact with an exercise to match risks with causes of falls. Another exercise requires learners to select reasons for falls. Additional causes for falls are identified. Learners review strategies to help prevent falls using a simulation of a resident’s room. Learners indicate whether a factor is a fall risk or a prevention strategy. This course is required for all LTC direct care staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

Proper hand hygiene is a very important routine practice for controlling the spread of pathogens. This course starts with “How to Hand Wash” and “How to Hand Rub” videos from Public Health Ontario. Learners review visuals for each step and an acronym so they remember each step and the order. Learners are required to put each hand rubbing step in the correct order. This is repeated for hand washing. An exercise reviewing the parts of the hand that typically get missed more frequently is interacted with. Learners also review the When? And Why? of each of the “4 Moments for Hand Hygiene”. Hand hygiene best practice tips finish this course. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

This course studies the chain of transmission based on information from Public Health Ontario. Learners click through the six links in the chain of transmission to learn what each one is, then again to see how COVID-19 fits into the links, then the most important part - controlling for and breaking each link. Learners complete an interactive exercise that matches items with the appropriate link in the chain of transmission. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

In this course, learners will review: pharmacological and non-pharmacological interventions for pain, what staff should be looking for that may indicate a
resident is in pain, what staff can do to help a resident that is experiencing pain, some of the challenges and barriers to pain management in LTC, some
common misconceptions about pain, some of the consequences of unresolved pain, different types of pain, and the objectives of a Pain Management Program in a Long-term Care Home. Learners answer true/false questions and are provided with the correct answers. Learners also review the HELP acronym (help, encourage, learn, provide) and complete an interactive exercise to reinforce knowledge transfer. This course is required for all LTC direct care staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

This course discusses the difference between palliative care and end of life care, how staff can support palliative residents and their loved ones, signs that death is imminent, the impacts that the death of a resident may have on staff, and coping strategies for staff. Learners watch a video explaining dying with dignity. Learners also learn how they can support palliative residents and their loved ones in that challenging time. This course is required for all LTC direct care staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

In this course, PASDs are defined and examples are shown. Restraints and “restrain” are also defined with examples. Learners complete an exercise that matches risks of restraints and their causes. Learners are reminded their home will have a policy on minimizing restraint and PASD use. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

The resident’s rights course asks the learner, “Imagine for a moment that you now live every day in a LTC Home…How would you want to be supported?” It goes on to say, “…Would you want to feel safe and secure? I'm sure you would also expect to be treated well and with respect. It’s the same for residents who are now living in their new home.” “Home: the fundamental principle” is reviewed. Learners then review the 29 rights. Learners then complete an exercise matching resident’s rights with an appropriate staff support. For example: “Privacy during treatment and care” matches with “Keep me covered as much as possible during a change.” Learners are shown the section of the Act that residents can enforce the Resident’s Bill of Rights against the licensee. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

Removing gloves properly helps prevent the spread of pathogens. This course starts with a video demonstration of glove removal. Learners are then shown images of the steps involved and given best practice tips. Learners then must drag and drop the steps in the correct order. (They can review the process and try again if needed.) This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

The resident’s rights course asks the learner, “Imagine for a moment that you now live every day in a LTC Home…How would you want to be supported?” It goes on to say, “…Would you want to feel safe and secure? I'm sure you would also expect to be treated well and with respect. It’s the same for residents who are now living in their new home.” “Home: the fundamental principle” is reviewed. Learners then review the 29 rights. Learners then complete an exercise matching
resident’s rights with an appropriate staff support. For example: “Privacy during treatment and care” matches with “Keep me covered as much as possible during
a change.” Learners are shown the section of the Act that residents can enforce the Resident’s Bill of Rights against the licensee. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

This course reviews proper application and use of restraints according to the Act and Regulations. The main points are that restraints are used as a last resort, and the least restraint should be used for the least amount of time. The Act is referenced to show when a restraint can and can not be used. Scenarios are presented and the learner must chose if a restraint can or can not be used. The Act is also referenced to show situations that are not restraints. Learners complete interactive exercises to clarify when a restraint can be used. Learners review the requirements under the Act if a residents is restrained,
including repositioning. Strategies to minimize restraints are also presented. This course is required for all LTC direct care staff prior to performing their
responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

By reviewing and applying the Routine Practices and Additional Precautions course, staff in Long-term Care can protect themselves and those receiving care. Care providers are at risk of direct exposure to the COVID-19 virus or other harmful pathogens. This course will discuss; the signs and symptoms of some common infectious diseases, the hierarchy of controls, how most respiratory infections spread, routine practices, and additional precautions to protect themselves and others. There are interactive exercises throughout the course and includes a knowledge check at the end. It provides feedback and correct answers are required to ensure the knowledge transfer of key concepts.

This course is also availble in the following series:


Organization: Learnici

In this course, the learner will review: why pressure injuries occur, how the skin breaks down, factors that increase the risk for skin breakdown in Long-term Care residents, the high risk areas for skin breakdown, what to look for, what staff can do to support residents from experiencing skin breakdown, and what staff should do if they notice a pressure injury or skin breakdown on a resident. This course is required for all LTC direct care staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

We all behave in response to internal and external triggers. This course explains how external triggers in a resident’s environment and internal triggers will result in residents’ responsive behaviours – either positive or negative. These factors can be addressed and changed – by staff. This course identifies some possible responsive behaviours and staff complete an exercise defining responsive behaviours. Staff match resident triggers with supportive strategies to remove the triggers. Supportive strategies and best practice tips are presented to the learner. Communication approaches are also presented to help staff prevent or minimize responsive behaviours. This course is required for all LTC direct care staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

This course focuses the learner on three main messages. The homes have zero tolerance for abuse, we all have a duty to protect the residents, and reporting of resident abuse should happen immediately. There are several interactive exercises for the learner to learn what and when to report certain matters. These include improper or incompetent care of a resident, abuse of a resident by anyone, unlawful conduct that resulted in harm to the resident, misuse of funding by the licensee or misuse or misappropriation of a resident’s money. “Whistle-blowing” is explained as protecting the residents and leaners are assured of whistle-blowing protection under the Act. Staff finish the course with a true or false exercise to ensure knowledge transfer. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

This course is an introduction to the Learnici’s four other Resident Mental Health Courses. It explains that delirium, depression and dementia often go unrecognized in the resident population. This leads to negative risks for the residents. This course points out it is important to make sure that members of the healthcare team know what to look for and what steps they and others can take to assist the resident(s). This course is required for all LTC direct care staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

Learners complete an exercise that clarifies the definition of delirium. This course includes more information about delirium and that it is a medical emergency. Learners review the causes of delirium and strategies to keep in mind to support residents. This course is required for all LTC direct care staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

In this course, learners watch a video that describes depression. Learners complete an exercise that clarifies the definition of depression. The symptoms, causes, signs and symptoms and treatment of depression are reviewed. The question of why residents in Long-term Care may be susceptible to depression is discussed. Important considerations for staff supporting residents with depression is included. This course is required for all LTC direct care staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

This course starts with a comparison of the features of delirium, dementia and depression. Learners then review a scenario involving “Mrs. X” and identify the changes she has been going through and if they are are delirium, dementia and depression or a combination. The content of the resident mental health modules are reviewed. This course is required for all LTC direct care staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Learnici

Putting on or “donning” and taking off or “doffing” personal protective equipment (PPE) properly prevents staff from pathogens and spreading pathogens. This course includes videos on putting on and removing surgical masks properly, putting on a cone n95 respirator and taking off a cone n95 respirator. Learners are required to drag and drop donning icons in the correct order. If they are correct, they skip the donning demonstration. Learners watch a video on taking off full PPE. They are then required to drag and drop doffing icons in the correct order. Again, if they are correct, they skip the doffing demonstration. Learners review donning and doffing education sheets. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

This course is also availble in the following series:


Organization: Cancer Care Ontario (Ontario Health)

This course examines environmental health, climate change, drinking water advisories, colonial interference byproducts and the health impacts of environmental pollution.

By the time you complete this course, you will be able to better understand:

  • Environmental health
  • Climate change
  • Drinking water advisories
  • Colonial interference byproducts
  • The health impacts of environmental pollution

Accreditation
This Self-Learning program has been certified by the College of Family Physicians of Canada for 1.5 Mainpro+ credits.

Duration: 90 minutes


Organization: Cancer Care Ontario (Ontario Health)

In Ontario alone, over 400 children are diagnosed with cancer every year, and at any point in time over 4,000 children are receiving cancer treatment or follow-up care in this province.

Childhood cancer is the leading disease-related cause of death for our children; 1 child dies of cancer each week. This course examines the differences between childhood and adult cancer, the journey for First Nation, Inuit, Métis and urban Indigenous children with cancer and the role the Pediatric Oncology Group of Ontario plays in helping to navigate this journey with a unique whole-life approach to childhood cancer care

By the time you complete this course, you will be able to better understand:

  • The role of the Pediatric Oncology Group of Ontario (POGO)
  • The differences between childhood and adult cancer
  • The unique landscape of childhood cancer
  • The stages of the journey, including diagnosis, treatment and aftercare
  • Childhood cancer in First Nation, Inuit, Métis and urban Indigenous peoples

Accreditation
This Self-Learning program has been certified by the College of Family Physicians of Canada for 1.5 Mainpro+ credits.

Duration: 90 minutes


Organization: Cancer Care Ontario (Ontario Health)

No matter where First Nations, Inuit and Métis peoples in Canada live, they face unique health challenges. Often higher rates of diabetes, heart disease, tuberculosis, HIV/AIDS and many other diseases can been seen in Indigenous people compared to non-Indigenous people. This course examines the major lifestyle changes that have occurred over the past decades for First Nations, Inuit and Métis peoples and communities. The course also provides an overview of the behavioural risk factors that have contributed to the shift from communicable diseases to chronic diseases and the associated statistics with these risk factors.

By the time you complete this course, you will be able to better understand:

  • Chronic disease and prevention
  • Chronic disease risk factors in Indigenous people
  • Path to Prevention - Recommendations for Reducing Chronic Disease in First Nation, Inuit and Métis report

Accreditation
This Self-Learning program has been certified by the College of Family Physicians of Canada for 1.5 Mainpro+ credits.

Duration: 90 minutes


Organization: Cancer Care Ontario (Ontario Health)

There are many reasons why the need to address health literacy is even more critical today than ever. There are increasing demands in society to access health information in new ways and this can create challenges for patients navigating the health care system. Increasing rates of chronic diseases in the Canadian population require individuals to manage their own care more than before. This course examines why Indigenous people have greater health literacy needs than the general population. The course also explores how mainstream health literacy approaches are not culturally relevant and how healthcare practitioners can provide health information to Indigenous patients in a way that is culturally appropriate and effective in managing chronic diseases.

By the time you complete this course, you will be able to better understand:

  • Indigenous health and well-being
  • The importance of health literacy
  • Strategies for improving Indigenous health literacy and outcomes

Accreditation
This Self-Learning program has been certified by the College of Family Physicians of Canada for 1.5 Mainpro+ credits.

Duration: 90 minutes


Organization: Cancer Care Ontario (Ontario Health)

Beginning in 1883, residential schools were in existence for well over 100 years, meaning that many successive generations of children from the same communities and families endured the experience of them. All three nations of children - First Nations, Inuit and Métis - attended residential schools; however, the experiences of each nation differed slightly. This course discusses the historical impact of the residential schools, which in turn led to the development of the Truth and Reconciliation Commission of Canada (TRC). The course also provides an overview of the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP) and how it is connected to the TRC Calls to Action.

By the time you complete this course, you will be able to better understand:

  • Residential schools and the effects on First Nations, Inuit and Métis peoples
  • The Truth and Reconciliation Commission of Canada
  • Implementation of Truth and Reconciliation Calls to Action
  • The United Nations Declaration on the Rights of Indigenous Peoples

Accreditation
This Self-Learning program has been certified by the College of Family Physicians of Canada for 1.5 Mainpro+ credits.

Duration: 90 minutes


Organization: Cancer Care Ontario (Ontario Health)

The prevalence of certain types of cancers are increasing at a faster rate for Indigenous people compared to the general population. This course examines cancer risk factors for Indigenous people, cancer statistics and the gap in cancer data for First Nations, Inuit, Métis and urban Indigenous peoples. This course also looks at the importance of increasing health education.

By the time you complete this course, you will be able to better understand:

  • The cancer landscape
  • Cancer risk factors for Indigenous people
  • Gaps in cancer data for First Nations, Inuit, Métis and urban Indigenous people
  • Health education tools

Accreditation
This Self-Learning program has been certified by the College of Family Physicians of Canada for 1.5 Mainpro+ credits.

Duration: 90 minutes


Organization: Cancer Care Ontario (Ontario Health)

Essential changes have occurred in the policies guiding and structuring the delivery of healthcare to First Nations, Inuit and Métis people. Aboriginal-led primary healthcare was identified as one of the key pillars for self-determination. This course explores key First Nations, Inuit and Métis supports available in Ontario, including Aboriginal Health Access Centres (AHACs), the Ontario Federation of Indigenous Friendship Centres (OFIFC) and services provided by Métis and Inuit organizations. It also examines the key barriers to healthcare access for First Nations, Inuit and Métis people.

By the time you complete this course, you will be able to better understand:

  • Aboriginal Health Access Centres, Community Health Centres and Family Health Teams
  • First Nations, Inuit, Métis and urban Indigenous community health services
  • Challenges and issues with health services

Accreditation
This Self-Learning program has been certified by the College of Family Physicians of Canada for 1.5 Mainpro+ credits.

Duration: 90 minutes


Organization: Cancer Care Ontario (Ontario Health)

Essential changes have occurred in the policies guiding and structuring the delivery of healthcare to First Nations, Inuit and Métis people. Aboriginal-led primary healthcare was identified as one of the key pillars for self-determination. This course explores key First Nations, Inuit and Métis supports available in Ontario, including Aboriginal Health Access Centres (AHACs), the Ontario Federation of Indigenous Friendship Centres (OFIFC) and services provided by Métis and Inuit organizations. It also examines the key barriers to healthcare access for First Nations, Inuit and Métis people.

By the time you complete this course, you will be able to better understand:

  • First Nations, Inuit and Métis self-determination in healthcare program delivery
  • Federal and provincial health policies and jurisdiction
  • Health equity issues and gaps in Ontario
  • Federal and provincial government programs

Accreditation
This Self-Learning program has been certified by the College of Family Physicians of Canada for 1.5 Mainpro+ credits.

Duration: 90 minutes


Organization: Cancer Care Ontario (Ontario Health)

Racism persists. The First Nations, Inuit and Métis population has noted that they have experienced culturally insensitive healthcare, and at times, they meet with subtle and overt racism. This course stresses the importance for frontline healthcare professionals to understand and apply First Nations, Inuit and Métis cultural sensitivity and safety to provide effective care.It also examines the concept of cultural sensitivity and safety for First Nations, Inuit and Métis people, including cultural awareness, safety, competence, sensitivity, self-reflection and empathy.

By the time you complete this course, you will be able to better understand:

  • The cultural continuum and cultural competence in healthcare
  • Cultural competence from the patient's perspective and how to incorporate it into the healthcare setting

Accreditation
This Self-Learning program has been certified by the College of Family Physicians of Canada for 1.5 Mainpro+ credits.

Duration: 90 minutes


Organization: Cancer Care Ontario (Ontario Health)

The health status of First Nations, Inuit and Métis peoples has been improving, but is still lower than the rest of Canada. This course examines the impact social and economic measures have on First Nations, Inuit and Métis peoples. It explores the broader cultural determinants of health in an Indigenous context, including an overview of the determinants of health for First Nations, Inuit and Métis peoples, and the impact of colonial and post-colonial events on the health of First Nations, Inuit and Métis peoples.

By the time you complete this course, you will be able to better understand:

  • The impact of colonial and post-colonial events on the health of First nations, Inuit and Métis peoples
  • The determinants of health and how they relate to First Nations, Inuit and Métis peoples

Accreditation
This Self-Learning program has been certified by the College of Family Physicians of Canada for 1.5 Mainpro+ credits.

Duration: 90 minutes


Organization: Cancer Care Ontario (Ontario Health)

Canada’s history and treatment of First Nations, Inuit and Métis people has shaped the way they currently relate to and view non-Aboriginal people Canada. Many issues and challenges have been acknowledged, which continue to affect relations with First Nations, Inuit and Métis people. This course provides a historic context to the current-day issues facing First Nations, Inuit and Métis people in Canada, as well as the impact of these issues on their health, and relations with the government and healthcare industry. The course also explores the current-day First Nations, Inuit and Métis governance and political leadership models.

By the time you complete this course, you will be able to better understand:

  • The history of First Nations, Inuit and Métis Peoples in Canada and Ontario
  • First Nations, Inuit, Métis and urban Indigenous governance and political infrastructure in Canada and Ontario

Accreditation
This Self-Learning program has been certified by the College of Family Physicians of Canada for 1.5 Mainpro+ credits.

Duration: 90 minutes


Organization: Cancer Care Ontario (Ontario Health)

First Nations, Inuit and Métis people’s culture and history is rooted in wholistic view of well-being. Traditional health is important not only to the individual, but also to the family and community. Indigenous knowledge, language and culture influence the health and wellness of the community, often through traditional activities and ceremonies. This course explores Indigenous knowledge and traditional health, as well as strategies to bridge the gaps between traditional and Western medicine in promoting wholistic health services for First Nations, Inuit and Métis people.

By the time you complete this course, you will be able to better understand:

  • Traditional medicine and health
  • The role of the family and the community
  • Indigenous knowledge and health care
  • The effects of colonization on Traditional practices

Accreditation
This Self-Learning program has been certified by the College of Family Physicians of Canada for 1.5 Mainpro+ credits.

Duration: 90 minutes


Organization: Cancer Care Ontario (Ontario Health)

This online learning module is meant for health care providers, and will help you learn more about:

  • Benefits of smoking cessation for people with cancer
  • How to deliver smoking cessation interventions
  • Overcoming barriers to smoking cessation

Duration: 30 minutes


Organization: EVAC+CHAIR

The Evac Chair Power 800 is a battery-powered, electric evacuation chair can be used in emergency evacuations, power outages, and daily patient transport to safely and easily move a passenger up or down multiple flights of stairs without the need for carrying or lifting.

Duration: 5 minutes


Organization: EVAC+CHAIR

The Evac Chair 300H (MK4) is a highly innovative emergency stair chair solution that permits the safe egress of mobility impaired persons from a building in the event of an emergency or evacuation. Whether it’s a fire, a tornado, or even a simple power outage, it’s not safe to use an elevator when conditions are critical.

Duration: 5 minutes


Organization: Toronto Academic Health Science Network

This eLearning module was created by University Health Network (UHN) in collaboration with the Toronto Academic Health Science Network (TAHSN). The concepts presented here are based on applicable laws and regulatory guidelines and ensure consistency of
information across various groups in the GTA. Organization-specific policies support and build on these core concepts.

Due to limitations of this specific course, you will lose your work if you leave this course before finishing. Before you begin, please ensure you:

  • Have approximately 30-45 minutes to finish
  • Have a reliable Internet connection
  • Be aware of system timeout setting: 90 minutes of inactivity in the course will force you to restart from the beginning

Duration: 45 minutes


Organization: The Centre for Blood Research

Topic: Platelets from 13-lined Ground Squirrels are Resistant to Cold Storage Lesion

Presented by:

Dr. Scott Cooper
Professor of Biology at the University of Wisconsin-LaCrosse

Abstract: Hibernating ground squirrels have dramatically decreased heart rates (3-5 beats per minute) and blood flow, which should put them at risk of forming blood clots. In response, they have several adaptations during hibernation that prevent blood clotting, including 3-fold decreases in Factors VIII (FVIII) and IX (FIX), and 10-fold decreases in von Willebrand factor (vWF), neutrophils, and platelets. Ground squirrel platelets are resistant to in vivo and in vitro cold storage lesions and are not rapidly cleared after transfusion. This could be due to a combination of altered signaling pathways, resistance to cold-induced cellular damage, and interactions with extracellular factors. This research is pioneering the use proteomic and metabolomic techniques to determine how ground squirrel platelets are resistant to cold storage lesions in platelets and could lead to medical advances to treat thrombocytopenia, store human platelets in the cold for transfusions, and regulate blood coagulation in cases of accidental or induced hypothermia.

Date: January 11, 2023 @ 1:00PM - 2:00PM PT

Duration: 1 hour

The recording for this CBR event is now available.


Organization: The Centre for Blood Research

Topic: Novel Roles of Platelets in Infection and Inflammation

Presented by

Dr. Robert A. Campbell
Associate Professor of Medicine at the University of Utah

Abstract:

I have concentrated my research effort on dissecting the mechanisms underpinning how cells alter coagulation under normal and disease situations, as well as determining how hemostasis and thrombosis, in turns, alters cellular response during inflammation. In particular, I have focused on understanding the regulation of transcription and translation in megakaryocyte and platelets under health and disease. To accomplish these goals, I have developed in vitro and in vivo model systems to examine gene and protein expression in megakaryocytes and platelets. We have elucidated novel mechanisms regulating megakaryocyte and platelet function and activation under normal homeostasis, including translational control mechanism regulated by microRNAs. We have also discovered that platelets and megakaryocytes possess novel intrinsic host defense mechanisms in addition to their ability to respond to inflammatory signals that induce robust changes in gene and protein expression. We have also demonstrated these changes in gene expression alter thrombo‐inflammatory responses, which often occur in the setting of aging and in the context of stroke. We also have extensively studied platelet interactions with other cells including neutrophils and monocytes and how these interactions alter platelet and leukocyte responses. In addition, my laboratory has significant experience dissecting molecular pathway in platelets, which regulate thrombosis using murine model systems. This includes in vivo models of thrombosis such as venous thrombosis, pulmonary embolism, and ischemic stroke. In these studies, we have used state‐of‐the‐art technologies including RNA‐seq to examine the transcriptional changes in platelets and megakaryocytes from mice to uncover novel genes critical for platelet responses during inflammation and thrombosis.

Date: January 18, 2023 @ 1:00PM - 2:00PM PT

Duration: 1 hour

The recording for this CBR event is now available.


Organization: Ontario Regional Blood Coordinating Network

Bloody Easy Blood Administration is an ORBCoN online course providing training in blood basis and transfusion basics. Upon completion of this module, participants will be ale to describe blood components and blood products, explain blood group compatibility and the significance of the ABO and Rh blood group system, prepare a patient for blood transfusion, demonstrate the safe administration of blood, identify blood transfusion complications, reactions and steps for management of reactions, and apply the 8 rights of transfusion.

Duration: 90 minutes


Organization: Ontario Regional Blood Coordinating Network

This ORBCoN course focuses on blood transfusion and the possible reactions after a transfusion. At the end of this course you will be able to define a group and screen, name the type of crossmatch required when an antibody screen is positive, list the indications for red blood cells, platelets, plasma and fibrinogen replacement, estimate the frequencies of transfusion reactions to blood components in Canada, recognize the signs and symptoms of an adverse reaction to blood and blood components, and summarize measures for the management and prevention of transfusion reactions.

Duration: 1 hour


Organization: University of Colorado School of Medicine

Agitation and verbal abuse are acute behavioral emergencies requiring immediate intervention. Traditional methods of treating agitated patients (i.e., routine restraints and involuntary medication) have been replaced with a much greater emphasis on a noncoercive approach. Experienced practitioners have found that if such interventions are undertaken with genuine commitment, successful outcomes can occur far more often than previously thought possible.

The objectives of this course are:

  1.  Identify the agitated patient
  2. Use a standardized scale to assess agitation
  3. Assess a patient scene for safety

Duration: 40 minutes


Organization: Ontario Regional Blood Coordinating Network

Topic: Who is missing? Underrepresented communities in trauma research.

Presented by

Dr. Barbara Haas, MD, PhD, FRCSC
Assistant Professor, Department of Surgery, University of Toronto

Learning Objectives

  1. To review the relationship between sex and trauma outcomes
  2. To review the link between age and trauma outcomes
  3. To review the link between marginalization and trauma outcomes

Accreditation

The University of Toronto Transfusion Medicine Rounds is a self-approved group learning activity (Section1) as defined by the Maintenance of Certification program of the Royal College of Physicians and Surgeons of Canada.

Date: January 26, 2023 @ 12:00PM - 1:00PM EST

Duration: 1 hour

The recording for this ORBCoN event is now available.


Organization: Learnici

You’ve probably heard the word “diversity” pretty frequently both in and out of the workplace, but are you confident you understand what it means and how it might impact your life? 

Diversity—along with the complementary concepts of equity, and inclusion—impact your wellbeing, regardless of your background. Having a firm grasp on these terms is essential not only for a healthy workplace, but ultimately a healthier way of living.

This course will introduce you to diversity, equity, and inclusion (DEI). By the time you’ve finished this course, you’ll be better equipped to understand the importance of DEI and take action to support diversity initiatives in the workplace.

Topics covered in this introductory course include how we’re socialized in the world, how biases form, and how these factors affect how we think and act—and feed into various systems of oppression. By the end of this course, you will:

1. Have a basic understanding of key DEI concepts.

2. Recognize how your specific background fits into the society you live in. 

3. Know how to contribute to promoting diversity, equity and inclusion in the workplace.


Organization: Learnici

Understanding diversity, equity, and inclusion (DEI) is essential to creating a healthier community. But once you’ve grasped the conceptual elements of DEI, how do you put them into practice? And how can you apply your knowledge to your unique community?

In this course, you’ll learn how the stories we tell ourselves impact our well-being. You’ll discover the power of the narratives we tell as individuals, within social groups, and through institutions, and you’ll explore ways to counter these narratives through specific examples and exercises. By the end of this course, you will know how to:

1. Create space for diverse perspectives and critique current power structures.

2. Navigate the ambiguity and complexity that come with multiple perspectives.

3. Take action to promote equity and justice.


Organization: Learnici

When it comes to innovation, creativity, and problem-solving, research consistently shows that diverse workforces perform better. But, for diversity to work, every employee must feel included. They need to have a seat at the table and know that they and their opinions matter.

So, how do you ensure that all employees—regardless of who they are—feel like they can be their true selves at work? In this course, we’ll first define what’s meant by diversity, inclusion, and belonging. You’ll then learn how to attract and retain diverse talent through belonging moments, allyship, and ongoing quantification.


Organization: RehabMart

This video series is show how to a Hoyer Patient Lift to transfer patients. It covers:

  1. How to choose the appropriate Sling for your Hoyer Patient Lift
  2. How to use a Hoyer Patient Lift to transfer a patient from their Wheelchair to a Bed
  3. How to use a Hoyer Patient Lift to transfer a patient from the Bed to their Wheelchair
  4. How to use a Hoyer Patient Lift to transfer a patient from the Ground to their Bed
  5. How to use a Hoyer Patient Lift to transfer a patient from the Ground to their Wheelchair
  6. Using a Hoyer Patient lift to transfer a patient from Wheelchair to Toilet

Duration: 15 minutes


Organization: Learnography

The Customer Service Standard sets out the requirements for providing customer service in ways that are accessible to people with disabilities.

Duration: 40 minutes


Organization: N2 Canada

This module helps healthcare professionals understand good document practices based on ALCOA-C. At the end of this course, you will be able to:

  • Review Source Data, Source Documents and Good Documentation Management
  • Review Case Report Forms (CRFs), Electronic Data Capture (EDCs) and Good Data Management
  • Review Internal Query Resolution Process

Duration: 20 minutes


Organization: Baycrest Health Sciences

The interactive eLearning modules were designed in response to a reported gap in health care practitioner knowledge regarding cannabis and older adults. An extensive literature review in conjunction with a needs assessment survey distributed by the Canadian Coalition for Seniors’ Mental Health to physicians, nurse practitioners, students, older adults and caregivers to older adults informed the content. This course aims to ensure that healthcare providers have access to up-to-date evidence-based information regarding cannabis and older adults.

These modules have been designed for physicians, nurse practitioners, other health care practitioners and healthcare students who want to know about cannabis and older adults.

Accreditation

  • This program has been accredited by the College of Family Physicians of Canada for up to 6.75 Mainpro+ credits.

Duration: 7 hours


Organization: Dual Code Inc.

This course presents the role and responsibilities of every members of the staff and the procedure to follow in the event of a code yellow.

Duration:15 minutes


Organization: Dual Code Inc.

This course presents the role and responsibilities of every members of the staff and the procedure to follow in the event of a code white.

Duration:15 minutes


Organization: Dual Code Inc.

This course presents the role and responsibilities of every members of the staff and the procedure to follow in the event of a code silver.

Duration:15 minutes


Organization: Dual Code Inc.

This course presents the role and responsibilities of every members of the staff and the procedure to follow in the event of a code red.

Duration:15 minutes


Organization: Dual Code Inc.

This course presents the role and responsibilities of every members of the staff and the procedure to follow in the event of a code purple.

Duration:15 minutes


Organization: Dual Code Inc.

This course presents the role and responsibilities of every members of the staff and the procedure to follow in the event of a code orange.

Duration:15 minutes


Organization: Dual Code Inc.

This course presents the role and responsibilities of every members of the staff and the procedure to follow in the event of a code grey.

Duration:15 minutes


Organization: Dual Code Inc.

This course presents the role and responsibilities of every members of the staff and the procedure to follow in the event of a code green.

Duration:15 minutes


Organization: Dual Code Inc.

This course presents the role and responsibilities of every members of the staff and the procedure to follow in the event of a code brown.

Duration:15 minutes


Organization: Dual Code Inc.

This course presents the role and responsibilities of every members of the staff and the procedure to follow in the event of a code blue/pink.

Duration:15 minutes


Organization: Dual Code Inc.

This course presents the role and responsibilities of every members of the staff and the procedure to follow in the event of a code black.

Duration:15 minutes


Organization: Dual Code Inc.

This course presents the role and responsibilities of every members of the staff and the procedure to follow in the event of a code amber.

Duration:15 minutes


Organization: Ontario Health (Trillium Gift of Life Network)

This course is designed by Ontario Health (Trillium Gift of Life Network) for nurses and other healthcare professionals who work in critical care environments with mechanically ventilated patients, such as the intensive care unit or emergency department. This course should be completed on an annual basis to maintain competencies in the leading practices of organ and tissue donation.

Duration: 30 minutes


Organization: College of Homeopaths of Ontario

The purpose of this program is to provide future registrants of the College of Homeopaths of Ontario with a deeper understanding of the requirements to practice in Ontario’s regulated health care environment. This includes a review of the laws, regulations and standards that relate to the practice of homeopathy in Ontario. This program is designed to ensure that homeopaths understand their legal responsibilities and how they affect day-to-day practice. This 18-unit learning module is supported by a handbook and a series of quizzes.

The multi-media interactive online learning program is comprised of 18 lessons and over 100 short multiple-choice questions.

Duration: 8 hours


Organization: Baycrest Health Sciences

This course is divided into 3 sections: Plain language, Teach-back, and Identifying reliable online resources.

Each section contains:

  • a pre-survey
  • an interactive module
  • a post-survey
  • a downloadable resource

Organization: Baycrest Health Sciences

The Memory and Aging Program is an evidence-based psycho-educational memory intervention program aimed at community-dwelling older adults experiencing normal age-related memory changes. By the end of this course, you will be able to:

  1. describe what memory is, how it changes with age, and factors that can impact memory for the better or for the worse
  2. identify and implement changes in your lifestyle that can improve your memory
  3. learn and practice memory strategies to improve your ability to remember every day things such as names, location of items, and things you intend to do
  4. build confidence in your own memory ability


Organization: Baycrest Health Sciences

In this course, you'll:

  • Practice communicating with simulated stroke survivors
  • Explore common communication difficulties stroke survivors may face

Duration: 10 minutes


Organization: Rainbow Health Ontario

Rainbow Health Ontario (RHO), a program of Sherbourne Health, developed this seven-module course on lesbian, gay, bisexual, transgender and Two-Spirit (2SLGBTQ) health for healthcare and social service providers. These modules will help build your foundational knowledge for providing care to 2SLGBTQ people.

This course’s goal is to heighten your comfort level and competency in providing high-quality inclusive, affirming, welcoming; culturally sensitive care. In the course you will build your understanding of important 2SLGBTQ terminology. You will also learn to understand the context of minority stress; health disparities faced by 2SLGBTQ people; improve your ability to provide comprehensive care for your service users from diverse 2SLGBTQ communities.

Each module will take about 30 minutes to complete. The module’s activities are designed to inspire critical thinking about the course principles so you can apply your knowledge and skills in your daily practice. Each module will guide you to explore key concepts such as: sex; gender; gender identity; gender expression; intersectionality; mental health and inclusive language.

Sherbourne Health and RHO thank the Online Learning Development Advisory Committee (OLDAC) for working with us to produce this course. The OLDAC team included physicians, nurse practitioners, registered nurses, psychologists, 2SLGBTQ community members—all of whom provided invaluable feedback for the seven modules in this foundations course.

Accreditation

  • This program has been accredited by the College of Family Physicians of Canada and the Ontario Chapter for up to 3.5 Mainpro-M1 credits.

Duration: 3:30 hours


Organization: Ontario Health (Trillium Gift of Life Network)

This course is designed by Ontario Health (Trillium Gift of Life Network) for nurses and other healthcare professionals who work in non-critical care environments, such as a medical or surgical unit. This course should be completed on an annual basis to maintain competencies in the leading practices of organ and tissue donation.

Duration: 30 minutes


Organization: Ontario Health (Trillium Gift of Life Network)

This course is designed by Ontario Health (Trillium Gift of Life Network) for nurses and other healthcare professionals who work in critical care environments, such as the intensive care unit or emergency department. This course should be completed as orientation to a critical care unit. By the end of this course, you will be able to:

  • Apply the legislative requirements for donation in Ontario
  • Understand the clinical pathways for donation
  • Recognize donation opportunities in the critical care setting
  • Use leading practices to facilitate donation

Duration: 1 hour


Organization: Ontario Health (Trillium Gift of Life Network)

This course is designed by Ontario Health (Trillium Gift of Life Network) for nurses and other healthcare professionals who work in non-critical care environments, such as a medical or surgical unit. This orientation education should be completed by floors staff. By the end of this course, you will be able to:

  • Apply the legislative requirements for donation in Ontario
  • Understand the clinical pathways for donation
  • Recognize donation opportunities
  • Use leading practices to facilitate donation

Duration: 30 minutes


Organization: Ontario Ministry of Labour, Training and Skills Development

This modules explains your rights and responsibilities on the job as a supervisor and tells you what Ontario's Occupational Health and Safety Act (OHSA) expects from you.

This module is divided into 5 sections:

  • Make a Difference
  • Lead the Way
  • The Supervisor's Tool Kit
  • You Are Not Alone
  • Be a Role Model

The training must be completed in one sitting in order to receive your certificate of completion. You will receive a "Proof of Completion" certificate once you complete the training. You must save and/or print the certificate before exiting the module and upload it to this system. The Ministry of Labour, Training and Skills Development will not store your certificate, or keep a record of training. 

Duration: 1 hour


Organization: Action Cancer Ontario (Santé Ontario)

Ce module d’apprentissage en ligne est destiné aux fournisseurs de soins de santé, et vous aidera à vous informer sur :

  • Les bienfaits de l’arrêt du tabac pour les personnes atteintes de cancer
  • La façon d’offrir des interventions sur l’arrêt du tabac
  • Le franchissement des obstacles à l’arrêt du tabac

Durée : 30 minutes


Organization: Ontario Ministry of Labour, Training and Skills Development
Discover your rights and responsibilities at work with our Ontario Occupational Health and Safety Act (OHSA) course. Learn what's expected from you, your employer, and your supervisor to ensure workplace safety every day. Divided into four sections, including Get on Board, Get In The Know, Get Involved, and Get More Help, this comprehensive training equips you with essential knowledge. Complete the training in one sitting to receive your certificate of completion. Don't miss the opportunity to safeguard yourself and your colleagues at work. Enroll now to enhance your safety awareness and protect your well-being in the workplace.

Organization: Learnography

The Transportation Standard sets out the requirements that will prevent and remove barriers to make it easier for people to travel in Ontario.  This module reviews the AODA compliance requirements for Ontario transportation providers under the Transportation Standard.

Duration: 12 minutes


Organization: Learnography

The Employment Standard is designed to help employers make their workplaces more accessible to new and current employees with disabilities. This module reviews the AODA compliance requirements under the Employment Standard

Duration: 12 minutes


Organization: Learnography

The Integrated Accessibility Standards Regulation (IASR) sets out the requirements for three standards: Information and Communications, Employment, and Transportation. The IASR also outlines General Requirements, which are regulatory requirements that apply across each of these three AODA standards. This module reviews the General Requirements under the IASR.

Duration: 12 minutes


Organization: Learnography

The Information and Communications Standard helps people with disabilities access sources of information and communications that many of us rely on every day. This module reviews the AODA compliance requirements under the Information and Communications Standard.

Duration: 17 minutes


Organization: Learnography

The Public Spaces Standard sets requirement for specific features of our physical environment that will make it easier for people with disabilities to move through, use and enjoy what our communities have to offer.

Duration: 15 minutes


Organization: Dual Code Inc.

This course presents the different emergency codes existing in healthcare settings, the role and responsibilities of every members of the staff and the procedure to follow in the case of an emergency code.

Duration: 2:30


Organization: Dual Code Inc.

Health care organizations should be committed to a climate of mutual respect and a work environment that is free from violence, discrimination and harassment.

This online training will educate employees, contractors and volunteers alike about Section 32 of the Occupational Health and Safety Act.

Duration: 30 minutes


Organization: Dual Code Inc.

As a healthcare professional working in Ontario, it is important that you have an understanding of the Occupational Health and Safety Act (OHSA). This module will review the OHSA with regards to workplace rights and responsibilities.

Duration: 30 minutes


Organization: Dual Code Inc.

This course is to familiarize you with the accessibility for Ontarians with disabilities act  (AODA) as well as with your responsibilities under the AODA.

Duration: 30 minutes


Organization: Dual Code Inc.
Empower your staff with our free self-paced WHMIS online course. Dive into hazard classification, labeling, and safety data sheets tailored to healthcare settings. Learn to identify and handle hazardous materials confidently, ensuring patient and staff safety. Perfect for busy healthcare workers, our interactive modules offer flexibility and convenience. Equip yourself to navigate workplace hazards effectively and uphold the highest standards of safety in healthcare environments. Start your journey to workplace safety mastery as a healthcare hero today!

Organization: Institute of Gender and Health

This CIHR module is intended for those conducting secondary data analyses. Complete this module if your research involves the biostatistical analysis of existing datasets with human participants.

Duration: 45 minutes


Organization: Institute of Gender and Health

This CIHR module is intended for those conducting clinical research. Complete this module if your research collects quantitative or qualitative primary data from human participants.

Duration: 30 minutes


Organization: Institute of Gender and Health

This CIHR module is intended for those conducting basic science research. Complete this module if your research involves experiments with cells, tissues, animals or other biological samples.

Duration: 45 minutes


Collection: Healthcare Leadership Program

For many decades, Diversity and Inclusion have remained prominent buzzwords, often viewed only as a well-intentioned ideal.

However, what most people don’t know about are the untapped Business advantages that come with fostering diversity and inclusion. These benefits extend across Financial Performance, Improved Innovation, Better Decision-making, and Financial Stability. They even have a ripple effect on the overall economy, contributing to enhanced GDP.

Surprisingly, despite these immense and measurable benefits, progress remains slow and choppy. Unease persists in both our local communities and workplaces when it comes to embracing diversity. This Course delves deep into the subconscious Psychology behind this, helping you comprehend why we sometimes harbour mistrust and bias toward those who are different from us, often subconsciously.

The recent global Pandemic has also thrown a wrench into the works of Diversity, Equity, and Inclusion (DEI) efforts, making the need for effective strategies all the more urgent.

Not all DEI Initiatives are created equal; some yield remarkable results, some falter, and others produce mixed outcomes. The key lies in making smart and effective choices to drive diversity and inclusion effectively within your teams, and organizations.

This course goes beyond superficial understanding, to offer profound insights into Diversity and Inclusion, unveiling strategies to overcome Innate psychological barriers. It's your gateway to harnessing the multifaceted benefits of diversity and inclusion.

Don't miss your chance to enrol in this groundbreaking and comprehensive Course today, and take the first step toward transforming your organisation and reaping the many Business, and other rewards of Diversity and Inclusion !

And also, in the process, create a fairer, and happier, workplace !

Some Images and Videos courtesy Pixabay, Pexels, Pressfoto and FreePik. Some Music snippets courtesy Bensound.


Collection: Healthcare Leadership Program

      Knowing the process of Basic Life Support (BLS) is critical in responding to life-threatening emergencies. The newest BLS course guidelines focus on doing several tasks simultaneously with a group process that promotes efficiency and minimization of errors. 

      This course will teach participants how to perform life support techniques including chest compressions, basic airway management, rescue breathing, AED use for defibrillation and more. 

      The course package includes: 

      - An online BLS study guide 

      - A BLS instructional presentation 

      NOTE - This course is for training in basic life support.  



Collection: Healthcare Leadership Program

This course is only to help you understand more about Alzheimer's Dementia, Please seek more information and training from your doctor and other physicians in regards to caring for your loved one.

You will learn more about

The stages of Alzheimer’s Disease • Communication • How to cope with Agitation and Aggression • Bathing, Bedtime, and Mealtime Tips • “Sundowning” and Wandering• How to organize family matters and planning ahead.

Please be sure to view all videos and resources provided in this course.


Do you know the types of Dementia?


The Types Of Dementia

Alzheimer's Disease and other types of Dementia 

More than 5 million Americans have Alzheimer’s disease, the most common form of dementia. Alzheimer’s accounts for 60 to 80 percent of all dementia cases.  includes 11 percent of those age 65 and older and one-third of those 85 and older. e disease also impacts more than 15 million family members, friends, and caregivers. Other types of dementia

»Vascular dementia is a decline in thinking skills caused by conditions that block or reduce blood ow to the brain, depriving brain cells of vital oxygen and nutrients. these changes sometimes occur suddenly following strokes that block major brain blood vessels. It is widely considered the second most common cause of dementia after Alzheimer’s disease.

» Multi-infarct dementia (MID) is a type of vascular dementia. It occurs when a series of small strokes causes a loss of brain function. A stroke, or brain infarct, occurs when the blood ow to any part of the brain is interrupted or blocked. the location of the stroke damage determines the type of symptoms that occur.

»Mixed dementia is a condition in which abnormalities characteristic of more than one type of dementia occur simultaneously. Symptoms may vary, depending on the types of brain changes involved and the brain   6 regions affected, and may be similar to or even indistinguishable from those of Alzheimer’s or another dementia.

»Parkinson’s disease dementia is an impairment in thinking and reasoning that many people with Parkinson’s disease eventually develop. As brain changes gradually spread, they often begin to affect 3 mental functions, including memory and the ability to pay attention, make sound judgments and plan the steps needed to complete a task. »

»Dementia with Lewy bodies is a type of progressive dementia that leads to a decline in thinking, reasoning, and independent function due to abnormal microscopic deposits that damage brain cells.

»Huntington’s disease dementia is a progressive brain disorder caused by a defective gene. It causes changes in the central area of the brain, which affect movement, mood, and thinking skills.

Creutzfeldt-Jakob disease is the most common human form of a group of rare, fatal brain disorders known as prion diseases. Misfolded prion protein destroys brain cells, resulting in damage that leads to a rapid decline in thinking and reasoning as well as involuntary muscle movements, confusion, difficulty walking, and mood changes.

»Frontotemporal dementia (FTD) is a group of disorders caused by progressive cell degeneration in the brain’s frontal lobes (the areas behind the forehead) or its temporal lobes (the regions behind the ears).

» Normal-pressure hydrocephalus is a brain disorder in which excess cerebrospinal fluid accumulates in the brain’s ventricles, causing thinking and reasoning problems, difficulty walking, and loss of bladder control.

»Down syndrome dementia develops in people born with extra genetic material from chromosome 21, one of the 23 human chromosomes. As individuals with Down syndrome age, they have a greatly increased risk of developing a type of dementia that’s either the same as or very similar to Alzheimer’s disease



Collection: Healthcare Leadership Program

Are you struggling to manage the finances of your small business or non-profit organization? Do you want to learn how to create and manage budgets, cashflow forecasts, and management accounts? Look no further! Our online course, "Budgets, Cashflow Forecasting and Management Accounts: Financial Management and Making A Profit For Charities, Not-For-Profits & Small Businesses" is designed for you.

This practical course covers everything you need to know about financial management for small businesses, particularly charities, not-for-profits, and project-based organizations. Our expert tutor, with over 20 years of experience in accounting and investment management, will take you step by step through creating budgets, managing unrestricted and restricted funds, and creating project budgets. You will also learn how to create cashflow forecasts and understand management accounts.

Our course is perfect for bookkeepers, non-financial managers, trustees, treasurers, and admin staff who want to understand financial management concepts better. No previous knowledge is assumed, and we will explain all the jargon and terminology. Plus, our tutor is online daily to answer any questions or queries you might have.

Don't miss out on the opportunity to improve your financial management skills and make a profit for your organization. This course is the Complete Guide to Budgeting, Managing Funds, and Understanding Management Accounts for Charities, Not-for-Profits, and Project-Based Organizations.


Collection: Healthcare Leadership Program

Have you been asked to manage communications for an upcoming change?

This course will give you the change management communication framework, guides, templates, and strategies that you have been looking for!

AND... we will dive into what should be included in your role as the change communications expert... and what should NOT be included in your responsibilities. (whew!)


In this course, I'll teach you how to:

  • Build communication plans using the CAL²M Transformation model

  • Draft change communications that effectively move people through their change journey

  • Create communications that are consumable, memorable, and effective

  • Develop change communication plans that include new ways of sharing information

Serving as a "Change Management Communications Expert" doesn't have to be so darn difficult and confusing!

You will be breathing a sigh of relief as you immediately apply your learning from this course to:

  • Engage with the project team and executive sponsors in a more effective way

  • Create simple and effective change management communication plans

  • Learn how to write communications that are consumable, memorable, and effective

  • Implement new ways of communicating that will help employees make successful transitions to the new way of working

  • Apply what you've learned to improve the change communication plans you are currently managing

AND... I am VERY available to my students! If you have any questions as you implement what are learning in this course... simply send me a message on this platform or submit your question through the Q&A feature and I'll get right back to you! 

Are you ready to get started???

I'm ready too... let's do this! 


Collection: Healthcare Leadership Program

This program will teach you how to elevate your leadership communications skills as a manager. It's aimed to teach you smart and effective communications strategies. Whether you're a new manager or have been managing a team, Jessica Chen's course will teach you how to level-up one of the most important skills for business and career-success: great communications.

We break down this course into 3 easy-to-follow sections:


1. How to Have a Manager's Mindset

Everyone has the ability to lead a team effectively. But how? The first thing you'll need to do is to have a manager's mindset. Learn how to do this through overcoming the fear to lead, setting clear expectations, and learning the importance of establishing psychological safety.


2. How to Communicate as a Manager

Now that you're in the right headspace, we'll dive deep into communication strategies. How you convey your message to your team will play a big role in your team's success. We share tips on how to inspire and motivate your team and how to harness the power of nonverbal communications.


3. How to Provide Team Feedback

Communications is not a one-size-fit-all model. There is an art to speaking with tact, clarity and empathy. You'll learn techniques on how to lead effective team meetings, give constructive 1-1 feedback, and navigate tricky conversations.

_________________


Once you enroll...

You will have 100% access to easy-to-follow videos and worksheets. Plus, access to the materials will be available for life. Retaking the program is free for as long as the program exists.


Collection: Healthcare Leadership Program

+++++++++++++++++++++++++++++++++++++++++++++++

We are top Udemy instructors in the personal development category. Our courses have been taken by over 700,000+ happy students from 200 countries.

We have a thriving community in the course and we are actively involved and answer questions within 24h.

+++++++++++++++++++++++++++++++++++++++++++++++


Do you ever feel distracted, anxious, or frustrated dealing with conflict with your coworkers or your boss?

 

Or, are you a manager who has to address conflict with your employees or between team members?

 

The truth is that conflict is an inevitable part of work life, and it does not only affect those who are directly involved, it impacts the entire team, department, and organization. How you, and the organization you work for, manage conflict is what ultimately determines the level of productivity and fulfillment you will experience at work.

As a manager or business executive, workplace conflict should be a high priority issue because it leads to decreased productivity and high employee turnover

In fact, research has shown that conflict on the job was cited as the reason people leave their jobs in 50% of cases

And, studies have revealed that the average U.S. employee spends 2.8 hours a week dealing with conflict. Between those two factors, that is a huge loss of revenue and potential growth.   

 

Conflict at work can be caused by a number of factors, including misunderstandings, miscommunication, perceived threats, personality clashes, a competitive environment, or different values or beliefs.

But, the biggest problem caused by conflicts are not the conflicts themselves, but rather the way conflicts are handled—and in many cases not handled at all. Humans are psychologically wired to seek pleasure and avoid pain. So, naturally, we avoid dealing with conflict. The problem is avoiding or mishandling conflicts causes bigger problems with long-term consequences that can be detrimental to our psychological well-being and the success of any team or organization.

But, not all conflict is inherently bad—in fact it can be both healthy and beneficial.

When an effective system for managing differences of opinion is put into place, conflicts can be the source of tremendous growth and creativity. When the corporate environment is one of trust and openness, individuals see disagreements as an opportunity to find common ground and conflicts as a source of creative solutions. When the fear of win-lose situations is eliminated, win-win situations become a common goal.   

Since conflict is a normal part of business life, it is essential to develop the skills to be able to prevent and manage it. The best way to manage conflicts is to:

  • Stay ahead of conflict by being prepared

  • Have a clear process for handling conflict

  • Provide employees with the tools and skills need to deal with conflict

In this course, you will:   

  • Develop an understanding of common sources of conflict and awareness of what signs to look for, so you can prevent or minimize conflict by catching it early.  

  • Find out your natural conflict management style—whether you withdraw, back down, compete, compromise, or truly collaborate and how to change your reactions to be more effective.  

  • Create a psychologically safe work environment in which individuals and teams feel confident expressing themselves, making mistakes, and speaking up because they trust that they will not be reprimanded or ridiculed, and that they will be supported in their quest for improvement.  

  • Know when to intervene and the best and worst times to approach handling the conflict,, including how to de-escalate a conflict that has become heated or emotional, while not reacting emotionally yourself.  

  • Facilitate conflict resolution conversations, using powerful communication techniques and knowing important mistakes to avoid.   

You’ll also learn the 6 Steps to Conflict Resolution, including important conflict resolution skills like:

  • Effective listening and communication techniques

  • Essential problem-solving strategies

  • Strategies for following-up and moving forward in a way that ensures resentment doesn’t linger and conflicts don’t re-occur

We’ll also provide additional insights for handling conflicts depending on who your conflict is with, such as a conflict with your boss or manager, your employees, or within a team.

 

So, are you ready to transform your work environment, experience and relationships? If so enroll now, we look forward to seeing you in the course!

Guarantee: We know you will love this course. However, we offer a no-questions-asked 30-day money-back guarantee if the course does not meet your needs for any reason. 


So who are we?   

We are Joeel & Natalie Rivera, serial entrepreneurs, authors,  speakers, and educators. We have over a decade of experience in the  field of psychology and life coaching and our greatest passion is  empowering others to live life on their terms, fulfill their potential,  and embrace their greater purpose. All of our programs are designed  based on our experience in coaching, social services, psychology, and  education, as well Joeel’s Masters Degree in Counseling and research on  happiness for his dissertation for a PhD in psychology. We have over 300,000+students from 195 countries.   

 

 Copyright ©️ Transformation Services, Inc. | All Rights Reserved


Collection: Healthcare Leadership Program

CLIENT MANAGEMENT IS CONFLICT MANAGEMENT

Client management is not an easy position. In fact, any relationship management position is tough.

Namely, because clients are frequently angry or disappointed at your company.

And whose job is it to fix the mess? Yours.

Not to mention that you have to both make the company AND the client satisfied.

All in all, it's not a very easy position.

What most professionals underestimate, however, is the role of conflict management in client management.

A lot of the position is about conflict resolution.

Effectively "defusing" the person. Finding out what's wrong. Finding out how it can never happen again.

Therefore, in order to effectively manage clients, we have to learn how to effectively manage conflict.

And that is what we are here to do.



WHY THIS COURSE?

Naturally, you will find multiple courses on social skills.

So... why this one?

Easy. Because it's the most complete one out there.

I've been coaching top executives and professionals for over 5 years, helping with conflict resolution in many different contexts:

  • Conflicts with co-workers that are competing in terms of workload or credit;

  • Conflicts with other executives to obtain support for key initiatives;

  • Conflicts with subordinates or managers in terms of not agreeing with the given performance ratings or reviews;

  • And many others;

What this mean in practice is that I know the techniques that disarm people. That get people to talk. That make people feel safe to voice their concerns. That reveal the source of conflicts. That make adversaries create alliances.

And many other use cases. You see where I'm going with this.

For years, I've been leveraging exclusive, proprietary techniques.

Now it's time I share some of them with you.



COURSE STRUCTURE

This short course will walk you through some core techniques for conflict resolution, especially if you're leading a team, including showing respect and empathy, analyzing the person's rules, detecting whether the person goes violent or silent, and many others.

The course has three major components:
- The Diagnostic (how to assess what type of conflict you have on your hands, and what rules were broken that led to it);
- The Techniques (techniques to use to de-escalate the situation including empathy, understanding, respect, guiding towards implementation, and others);
- The Traps (traps to avoid that can escalate the situation or cause a misalignment of expectations later);

Not only is it a conflict resolution course, it's also, in many ways a social skills course in general, which means you will be able to transplant many of these techniques from this context to other areas of life (relationships, family, friends, and others).



LET ME TELL YOU... EVERYTHING

Some people - including me - love to know what they're getting in a package.

And by this, I mean, EVERYTHING that is in the package.

So, here is a list of everything that this course covers:

  • You'll learn how to diagnose the type of conflict that you have on your hands (a "hot" conflict versus a "cold" conflict) - as well as which tools to use for either case;

  • You'll learn about the types of personal rules that, when broken, cause conflicts (people being disrespected, offended, or others), as well as how to avoid breaking them in the future;

  • You'll learn how to show respect and understanding with the other side, which makes them identify more with you and drop their guard, becoming more persuadable;

  • You'll learn how to comfort and support someone that has heightened emotions, helping them effectively transition from emotion to logic;

  • You'll learn how to leverage mediation and diplomacy when there is a conflict between two other parties and you are in the middle - and how to effectively perform that mediation without offending either side;

  • You'll learn when to leverage personal boundaries to prevent negative behavior by others, as well as how it can prevent bigger conflicts later on;

  • You'll learn how to leverage the principle of implementation intention to make the other side focus on a solution to the problem instead of continuing to focus on negativity;

  • You'll learn about what usual misalignment traps you can fall into (having different expectations, interpretations, others) and how to address them;

  • You'll learn about what usual escalation traps there are (disrespecting someone, not paying attention, others) and how to address them;



MY INVITATION TO YOU

Remember that you always have a 30-day money-back guarantee, so there is no risk for you.

Also, I suggest you make use of the free preview videos to make sure the course really is a fit. I don't want you to waste your money.

If you think this course is a fit and can take your knowledge to the next level... it would be a pleasure to have you as a student.

See on the other side!


Collection: Healthcare Leadership Program

CO-WORKERS OR CONFLICT WORKERS?

Many people believe that conflicts, in the corporate world, are a rare occasion.

In fact, they are a lot more common than you would think.

They can occur with managers, subordinates, co-workers, or even external stakeholders such as clients or partners.

Naturally, they can occur due to a variety of reasons, from personal issues to business problems, and they can range in severity.

But one thing is for sure.

Effectively solving conflicts is crucial to progressing in your career.

And that is what we are going to learn in this course.



WHY THIS COURSE?

Naturally, you will find multiple courses on social skills.

So... why this one?

Easy. Because it's the most complete one out there.

I've been coaching top executives and professionals for over 5 years, helping with conflict resolution in many different contexts:

  • Conflicts with co-workers that are competing in terms of workload or credit;

  • Conflicts with other executives to obtain support for key initiatives;

  • Conflicts with subordinates or managers in terms of not agreeing with the given performance ratings or reviews;

  • And many others;

What this mean in practice is that I know the techniques that disarm people. That get people to talk. That make people feel safe to voice their concerns. That reveal the source of conflicts. That make adversaries create alliances.

And many other use cases. You see where I'm going with this.

For years, I've been leveraging exclusive, proprietary techniques.

Now it's time I share some of them with you.



COURSE STRUCTURE

This short course will walk you through some core techniques for conflict resolution, especially if you're leading a team, including showing respect and empathy, analyzing the person's rules, detecting whether the person goes violent or silent, and many others.

The course has three major components:
- The Diagnostic (how to assess what type of conflict you have on your hands, and what rules were broken that led to it);
- The Techniques (techniques to use to de-escalate the situation including empathy, understanding, respect, guiding towards implementation, and others);
- The Traps (traps to avoid that can escalate the situation or cause a misalignment of expectations later);

Not only is it a conflict resolution course, it's also, in many ways a social skills course in general, which means you will be able to transplant many of these techniques from this context to other areas of life (relationships, family, friends, and others).



LET ME TELL YOU... EVERYTHING

Some people - including me - love to know what they're getting in a package.

And by this, I mean, EVERYTHING that is in the package.

So, here is a list of everything that this course covers:

  • You'll learn how to diagnose the type of conflict that you have on your hands (a "hot" conflict versus a "cold" conflict) - as well as which tools to use for either case;

  • You'll learn about the types of personal rules that, when broken, cause conflicts (people being disrespected, offended, or others), as well as how to avoid breaking them in the future;

  • You'll learn how to show respect and understanding with the other side, which makes them identify more with you and drop their guard, becoming more persuadable;

  • You'll learn how to comfort and support someone that has heightened emotions, helping them effectively transition from emotion to logic;

  • You'll learn how to leverage mediation and diplomacy when there is a conflict between two other parties and you are in the middle - and how to effectively perform that mediation without offending either side;

  • You'll learn when to leverage personal boundaries to prevent negative behavior by others, as well as how it can prevent bigger conflicts later on;

  • You'll learn how to leverage the principle of implementation intention to make the other side focus on a solution to the problem instead of continuing to focus on negativity;

  • You'll learn about what usual misalignment traps you can fall into (having different expectations, interpretations, others) and how to address them;

  • You'll learn about what usual escalation traps there are (disrespecting someone, not paying attention, others) and how to address them;



MY INVITATION TO YOU

Remember that you always have a 30-day money-back guarantee, so there is no risk for you.

Also, I suggest you make use of the free preview videos to make sure the course really is a fit. I don't want you to waste your money.

If you think this course is a fit and can take your knowledge to the next level... it would be a pleasure to have you as a student.

See on the other side!


Collection: Healthcare Leadership Program

Customer service is a necessary soft skill for anyone that has interactions with customers often. And knowing how to deal with difficult customers should be part of any customer service training, as this is a skill that can turn angry customers into brand ambassadors.

This course will show you the ECA Method for conflict management with difficult customers:


  1. E = Empathy: Show sympathy and empathy to your customers.

  2. C = Take Control: To achieve conflict resolution in customer service, you must take control of the situation.

  3. A= Advocacy: Where we focus on turning upset customers into brand advocates.


Whether you are in customer relationship management, sales, business development, logistics, customer support, customer experience… this list could go on and on forever; the point is: if you deal with customers often, then you must be ready for conflict resolution with upset customers


Collection: Healthcare Leadership Program

Data need not be overwhelming. With fundamental data literacy skills, I will help you use data decision-making frameworks and statistics to create actionable business insights and presentations. Instead of being stuck, this course will help you become confident about data-driven decision-making. And, I will show you how to make simple, clear, and compelling data presentations by the end.

Do you feel confident in your ability to work with and analyze data? According to a recent survey by Business Intelligence tool Qlik, only 24% of people feel their data skills are up to par. The number drops to just 21% for younger people.

The course is designed to give you the skills, tools, and framework you need to become data literate and improve your data-driven decision-making skills. It is structured around the definition of data literacy: the ability to read, work with, and communicate using data.

In the Key Statistical Concepts section, we'll cover the most common concepts that form the foundation of analytics tools used in businesses. After learning each concept, you'll have the opportunity to apply what you've learned in a case study involving a pizza delivery business, using either Excel or Google Sheets.

The Analytics for Business section combines learning how to read and understand data with hands-on experience analyzing data. We'll cover concepts and see how they can be applied to business, such as using probabilities for investment decisions.

The largest section of the course is dedicated to data-driven decision-making. We'll learn the process and common pitfalls through case studies, and by the end of this section, you'll be able to identify biases in arguments and distinguish between useful and misleading data.

Finally, in the Communicating with Data section, you'll learn how to effectively communicate using data. We'll cover the general principles of public speaking with data, creating visualizations, and addressing challenges. By mastering these three pillars, you'll be able to deliver engaging and effective presentations using data.

The data revolution has already had a significant impact on businesses and it shows no signs of slowing down. Join me and become a part of this exciting movement!


Collection: Healthcare Leadership Program

Your team's performance is your performance! Getting off to a good start is essential to team performance! This course will help you lead your team through the common stages from forming to performing, with less of the common "storming" as your team seeks a mature level of self-management.

When taking responsibility for a team a leader is faced with a basic challenge: forming a group of individuals into a unified and motivated team that can focus on performance and problem solving to improve business performance. Creating this unified effort, focused on measurable performance, and able to make decisions and take action in a timely manner is the challenge of every leader with a new team. This course is designed to present the essential skills and tasks that will achieve this goal. Lean or agile culture and organizations are built on the foundation of high performing teams. Leaders who succeed are those who have mastered the skills of coaching and developing thier teams to maturity.

The instructor has been leading teams and training teams for the past forty five years in dozens of Fortune 500 companies, as well as his own company. He  has worked with Honda, Honeywell, Shell Oil, Corning, and dozens of other leading companies. He is the author of ten books on teamwork, leadership and lean management.


Collection: Healthcare Leadership Program
  • Comprehensive Program on Difficult Conversations

This training contains everything you need to know to prepare and lead a difficult discussion.

In this training, I explain to you step by step how to prepare a difficult conversation. I'll share with you the do's and don'ts. I will also give you examples and practical exercises to illustrate each point.

Here are some testimonials from my course participants:

“I'm happy to be able to listen to people like Jamal. It's concrete, it goes to the essentials, there is a real sharing, it's precise and above all we feel that he knows what he's talking about with a good preparation upstream. I can only recommend this training because it is clearly an investment to make! ". Salahddin

“Pleasantly surprised by this course, I learned a lot. So, big questioning that comes at the best time in my life. Very motivating! » Nicholas

“Thank you for the concrete, the clarity and the synthesis! ". Lynne

_________________________________________

Why join this training on managing difficult conversations? Do you need to talk to someone about a sensitive subject but you don't know how to go about it?

Do you often find it challenging to express your thoughts and concerns during difficult conversations?

Have you ever avoided discussing important issues because you were unsure how to navigate the conversation effectively?

Do you feel anxious or uneasy when it comes to addressing conflicts or disagreements with others?

If so, this training is for you!

We all face situations where we have to confront someone because they did something we didn't like or because they said something to us that didn't please us either, or simply to change a situation that is considered unacceptable.

Unfortunately, most people have never learned how to handle these difficult conversations. Leaving difficult conversations unfinished can lead to conflict and limit you in your career or personal life.

Whether you are a manager, employee or parent, you sometimes need to correct certain behaviors, lay down certain rules or simply clarify certain situations.

It is for this reason that difficult conversations are a mandatory step. But they should not be a source of stress or anxiety, because there are techniques that allow you to manage them with confidence and serenity.

This is exactly what I am sharing with you in this training.

You don't have to guess, here are just a few skills you will learn by the end of this training:

  • Prepare and manage a difficult conversation effectively

  • Express your opinion without hurting the person in front of you

  • Assert yourself without being aggressive

  • Manage your emotions during difficult discussions

  • Communicate with difficult people with confidence

  • Get your message across with assertiveness

  • Communicate more effectively to influence

  • And much more

This is not a theoretical course, the techniques I share with you, you can immediately apply them and also see results. Throughout the training, you will find practical exercises to immediately apply what you learn.

Now, if you're ready to take your communication to the next level, I'll tell you right away inside.


Collection: Healthcare Leadership Program

This comprehensive course aims to equip professionals with the essential knowledge and practical skills for promoting diversity and inclusion, mitigating unconscious bias, and enhancing global cultural competence in their workplaces.

The course explores the tangible benefits of a diverse workforce and demonstrates how recruiting from marginalized groups not only improves business prospects but also fosters a culturally rich and innovative environment. It delves into strategies for implementing diversity and inclusion initiatives, from crafting a sourcing plan to dismantling systemic barriers in hiring processes. Participants will learn how to use their position to uplift marginalized voices and usher their organization into a more equitable future.

Understanding and counteracting unconscious bias is a central focus of the course. You'll learn about the various cognitive and internalised biases that can influence decision-making, and how they can be overcome to ensure fair and logical outcomes. By examining successful business practices and strategies that have created inclusive, bias-free environments, you'll gain insights on applying these practices within your own organization.

The course further enhances cultural competence by providing an in-depth exploration of the dynamics of operating in an international business environment. Key topics include understanding cultural values across different nations, mastering cross-cultural negotiation, recognizing and respecting cultural variations, and effectively managing communication and conflict across diverse cultural settings.

Whether you're an HR professional, a business leader, or someone aspiring to make a positive change in your organization, this course offers a rich learning experience. Regardless of your background or prior knowledge, you'll leave equipped with valuable insights and practical tools to foster a diverse, inclusive, and globally competent working environment. Enroll today and prepare to lead your organization towards an inclusive and globally conscious future.


Collection: Healthcare Leadership Program

We’ve wrestled with inclusion for centuries and it’s now at the fore - our world is divided and fractured with inequality highlighted following a global pandemic. In the workplace, there is an expectation that one is able to navigate relationships and teamwork in a diverse and inclusive setting.


This online course is unique in that the topic of race is often addressed as a social justice issue. This course addresses the topic in a way that can bring understanding in the workplace and people together instead of focusing on resentment, white guilt and defensiveness. The course helps you to understand yourself and others better and gives you tools to collaborate more effectively and be more productive in today's diverse workplace.


Gender inequality and patriarchy have shaped societies and institutions for centuries. This online course looks at gender through first-hand encounters Jesmane Boggenpoel - course instructor - has had as she started her career in corporate finance and investments in a male-dominated environment. It includes practical everyday situations in the workplace where women experience barriers. Its aim is not to castigate or suppress men, but rather to enlighten, inform and enable men and women to work together more productively.


A teaching aid is the book authored by the Jesmane Boggenpoel - course instructor: My Blood Divides and Unites. The book talks about her growing up in apartheid South Africa and how she reframed her story by transforming pain into healing and reconciliation. The book includes 12 global stories (an African American, White American, Mexican American, Indian, Pakistani, Nepalese of Tibetan descent, Armenian, Lebanese, Rwandan etc.). It provides a message to all on reconciliation and the lessons are applicable wherever you are.


Lectures incorporate insights Jesmane obtained from research for her book and many round tables, panels and interviews during her book tour. She is a first-generation professional, and in building her career in corporate finance and private equity, she navigated being the only person of colour on the team or/and the only woman on the team. Jesmane brings her first-hand experiences into the content.


While the content and illustrations focus on race and gender inequality, the principles taught can be applied to any diversity and inclusion scenario.


Each lecture covers a different topic and refers a student to a relevant section from My Blood Divides and Unites for reading. This is followed by reflective questions or activities for students.


This is what you can expect:

· Lessons that tackle a sensitive topic in a relatable and non-confrontational way

· A unique perspective on diversity and inclusion with tools to help you confidently navigate diversity and inclusion in the workplace

· Engaging exercises that allow for guided reflection

· 19 workplace scenarios in animation

· Interviews with global thoughts leaders


Collection: Healthcare Leadership Program

The pipeline is not the problem. A diverse talent pool exists. Now is the time for you to develop new skills and identify new tools to help you both attract, hire, and retain that talent.

If you are currently involved in hiring, interviewing, recruiting, and/or sourcing talent, then this course is for you. This course is designed to not only provide you with guidance for how best to source and recruit a diverse workforce, but to also:


  • Teach you how to identify and mitigate both individual and systemic hiring-related biases at each stage of the hiring process

  • Help you create an inclusive and equitable hiring process from start to finish

  • Challenge you to reflect on your current sourcing, recruiting, and hiring practices, and identify how best to apply your new learnings from this course

Please keep in mind that while sourcing and hiring a diverse mix of people should be a priority for your organization, equally as important is ensuring that you are establishing both an equitable and inclusive workplace for existing and future employees. If you haven’t already, we encourage you to check out our DEI 201 course, which is designed to guide you through how to develop a holistic DEI strategy that goes beyond just recruiting and sourcing, but also takes into consideration leadership engagement, budgeting, data & metrics, and more.


Note: This course has been updated as of January 2023 and now includes a downloadable e-book at the end of the course!


Collection: Healthcare Leadership Program

Do you as a leader want to improve your communication skills? Are you struggling with getting your points across to your team? Do you an aspiring healthcare leader desire to be better prepared for your role as an administrator? If you answer yes to any of the above, this course is for you. 

This comprehensive course teaches you the key components of effective communication in healthcare leadership. If you want to be heard with the desired results by your employees this course is certainly for you.

In here, you will learn what effective communication is as it relates to healthcare administrators. You'll also get a high level description on how to effectively communicate using persuasion and listening skills, the most utilized strategies in leadership.

Content and Overview

We start by defining effective communication, and then review how to plan an effective communication strategy. We progress into using persuasion as an effective communication strategy. We then discuss listening as another effective strategy when it comes to communication. I share with you 5 habits of highly effective communicators. I also give you some insight to my personal communication flaws and how I learned from them as written in my book titled Freshman Manager, Sink or Swim (which you’ll be getting a free copy) on my freshman year as a healthcare administrator.

Detailed Content

  • 5 Lectures and over 60 minutes of content.
  • The e-book version of Freshman Manager, Sink or Swim, a 112 page book written and published by me
  • Learn the best way to effectively communicate as a healthcare administrator
  • Resources on building your own personal effective communication strategy as a healthcare administrator
  • Expedited access to my Mentoring program for Healthcare Leaders of Tomorrow (HLOT).
  • A bonus lecture!

Collection: Healthcare Leadership Program

Do you feel like you're struggling to lead your team effectively? Are you facing challenges in motivating people, delegating tasks, managing conflict or stress, or providing constructive feedback?


If so, you’re not alone. Leadership is an essential skill that is highly valued in today's workplace that can enhance your career prospects. It isn’t an inherent trait, but rather a set of skills that can be learned and developed over time. However, without the right guidance, it can be challenging to develop.


But what makes a good leader? Surely, you’ve heard it all about vision, charisma or decision-making ability. While these are important traits, effective leadership goes beyond them. In fact, it includes an array of practical skills that this course can help you apply to your specific workplace context.


Inspired by the latest installments in organizational research, and with the help of the best practices of social psychology, cognitive behavioral therapy, NLP and more, this course is designed to give you practical tools to:


  • Understand the different leadership styles and when to use them

  • Learn how to delegate effectively

  • Develop your communication and interpersonal skills

  • Give constructive feedbacks that help others achieve their potential

  • Motivate and engage your team members

  • Create a positive and trustworthy work environment that is conducive to productivity, growth, and innovation

  • Manage stress and conflicts in your team and resolve issues effectively


So if you’re ready to take your leadership skills to the next level and achieve your career goals, this course is for you. When you subscribe to this course, you'll have immediate access to a comprehensive educational content that includes, in addition to the videos, multiple ebooks in pdf format). Perfect for busy professionals, you can complete it at your own pace and on your own time.


See you in the first video!


Credits:

Picture: Infographic vector created by storyset on Freepik

Song: Sappheiros - Embrace


Collection: Healthcare Leadership Program

Do you want to know what to do in a emergency life threatening situation? This course will empower you with the skills to know how to treat various life threatening illness and injuries. 


The course consists of videos that encourage you to practice the skills you are learning. There are numerous handouts you can download and keep for future reference as well as short tests to check your learning after various sections. We will keep you entertained and engaged throughout and will always be on hand to help answer any questions you have - just email info@emtfirstaid.com or use the Q&A section. The course is fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and on completion you will be able to print your Certificate.


It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect illness or injury, you should always seek immediate professional medical advice.

The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused.

EMT First Aid and Lifeguard Training provides this course for guidance and it is not in any way a substitute for medical advice. EMT First Aid and Lifeguard Training is not responsible or liable for any diagnosis made, or actions taken based on this course.  We strongly recommend that you attend a practical First Aid course to understand what to do in a medical emergency.

Please be aware that the information is correct at the time of filming June 2021 and relates only to UK Resuscitation and First Aid guidelines. If you are outside the UK please refer to your countries guidelines and governing board.


Collection: Healthcare Leadership Program

This is an introductory course for health data, from the perspective of data analysts.

Health data connects complex health care systems. An understanding of health data is fundamental to health analytics.

The content is pitched at entry level health data analysts.

Through this course, you will

  • gain a highly valuable skill in the healthcare sector

  • understand how health data records information about each patient and medical encounter

  • learn a few features of health data that enable you to perform more insightful analyses

  • be able to communicate more effectively with clinical and analytic colleagues

  • be empowered to improve care processes and make a difference to many people’s health and lives


The 4 sections we will cover

  1. Where health data come from:  5 main sources including health insurance claims and EHR

  2. What health data look like:         Structured and Unstructured data

  3. Features of health data:              Hierarchical structures, Disease etiology, chronology, supply vs demand

  4. Issues of health data:                  Gaps, Errors, and how to practically deal with these

NEW!!! 2 Bonus Sections from my Predictive Modeling course on Planning and Getting buy in for an analysis.


Collection: Healthcare Leadership Program

The market changes, a key member of the team leaves, technology shifts unexpectedly – there are never-ending forms of difficult change at work. Thus, your career success has a lot to do with properly navigating these change situations. One of the biggest challenges in this area is how leaders help their employees embrace difficult changes. Change causes confusion and worry and your job is to help them find their way back to clarity, positivity, and productivity.


In this course, I’ll show you how to manage relationships and resources to ensure your team successfully embraces change. We’ll cover aspects of your behavior, relevant communication tactics, how to deal with adverse change reactions, how to help them shift and adapt when needed, and much more.


Students will learn:


How to own your role in change that is impacting your team

Tactics for effectively listening to your team’s needs

Ways to successfully collaborate

How to shape productive perspectives for your employees

What to do with difficult reactions to change

How to support positivity and wellness


Please note: I am a world-class leadership and success expert who wants to get you moving forward quickly. Success is knowing the small number of things that, if done correctly, really drive your growth. That’s why there is no wasted time or excess hours included in any of my courses. I strictly focus on the essentials and how to act on them immediately.


My courses are different for a few very specific reasons. I hold a world-class Ph.D. in Organizational Behavior. I am a former award-winning professor who taught MBA students for over a decade. My clients include Google, IBM, ExxonMobil, Kraft Heinz, and hundreds more. I’ve delivered several TEDx talks and have created many online courses enjoyed by millions of learners at the world’s top companies and universities. I combine elite expertise, with a professional speaker’s ability to communicate, and a highly practical approach that makes learning actionable.


Speaking of action, I always include a few useful activities to make the learning come to life. This course contains two (addressing how to build perspective and ways to listen to the team effectively). When you start to apply what we’ll talk about – that’s when learning sticks.


When you take this course I will expand your knowledge, help you feel more motivated, and make you ready to move your career forward.


Collection: Healthcare Leadership Program
  • Comprehensive program for giving and receiving feedback effectively

This training contains everything you need to know to prepare and give useful and constructive feedback, communicate better and boost your leadership.

This content will be updated regularly to add my latest findings in the field of feedback, influence and communication.

Here are some testimonials from my course participants:

" Jamal Lazaar is very competent in his training, he provides clear working methods to be successful. I recommend this course for those who question themselves. Excellent course! ". Landry

" You can't help but be motivated and have confidence in yourself after this course. Thank you Jamal ". L. Naraine

" Simple, concise and concrete. Thanks ! " Dave

_________________________________________

  • Why join this training on feedback?

If you are a manager and you need to give feedback to your employees?

If your manager often asks you for feedback, but you don't know how to go about it?

Or if you want to overcome the fear of giving feedback?

This training is for you.

Knowing how to give and receive feedback is super important for your career.

Except that most people avoid giving feedback at all costs for fear of offending others or creating conflict.

They prefer to say nothing or give feedback that doesn't get things done.

This impacts not only their performance, but also their career.

Without knowing these techniques, you won't know how to give feedback effectively. You won't know how to handle difficult people. And you will always have this fear to give feedback, which can impact your professional career.

There are techniques that exist and that you can put in place. You do not need to guess, in this training, I share with you techniques to give feedback to your employees, your colleagues or your manager.

I deeply believe that the content of this training can transform your career if you study all the content and put all the strategies in place.

The content of the training is designed to go straight to the point.

  • Master the STAR method for giving feedback

  • Make feedback more memorable

  • Ask for feedback effectively

  • Overcome the fear of giving feedback

  • Make a request to get what you want without creating a conflict

What are you waiting for?

Click "Buy Now" and join me inside the training.


Collection: Healthcare Leadership Program

Note: This course was recently updated (Dec 2022)

WHY IS THIS COURSE IMPORTANT?

Did you ever want someone to explain to you, in non-technical terms what a bit and a byte really is and what does it have to do with healthcare?  Did you ever wonder how "clouds" actually store data and how you shrink the data to fit in?  How about organizing all that data so you can derive something useful from it all?   If so, this is the course for you.  These technologies if implemented correctly have the potential of making healthcare processes more efficient and maximizing patient and user experience. If implemented incorrectly, they can wreak havoc.

WHAT WILL YOU LEARN IN THIS COURSE?

Learn the basic concepts behind data bits and bytes, data storage devices, compression and data management.

  • Bits & Bytes

  • Storage Media

  • Compression

  • Databases

  • Data Management

  • Centralized vs Distributed Architecture

This course includes:

  • Video lectures walking you through the various aspects of wireless

  • Quiz to test your retention

  • Significant number of resources to do a deeper dive into this topic.

WHO IS THE IDEAL STUDENT FOR THIS COURSE?

You will learn a lot from this course if you are

  • Thinking about choosing healthcare as a career

  • Looking to advance your career in healthcare

  • Looking to expand your knowledge of healthcare to better perform your current job and better understand how it fits into the ecosystem of patient care and better serve those in need

  • Curious about everything and want to learn more about healthcare just for the sake of expanding your knowledge base.

WHAT IS YOUR TEACHING STYLE?

My teaching style is a very pragmatic one. I assume you know nothing about this topic and start with the foundation and build from there. Some of these concepts could be challenging, so I sprinkle in as many examples as I can, both non healthcare and healthcare, to assure full understanding of the topic. This is why I have appended "Plain and Simple" to all my courses.

WHY ARE YOU QUALIFIED TO TEACH THIS COURSE?

I spent 35 years in the designing and launching of medical imaging products and services. My career evolved from leading engineering teams, to becoming VP Marketing and then to president of a Healthcare IT firm. It is also based on 15 years of university teaching.


Collection: Healthcare Leadership Program

Note: This course was recently updated (Dec 2022)

WHY IS THIS COURSE IMPORTANT?

Information Systems (IS) or Information Technology (IT), as it is sometimes called, are playing a critical role in all our healthcare organizations today. They are permeating our hospitals, our clinics, our homes, our pharmacies and every aspect of our lives. If implemented correctly they have the potential of making healthcare processes more efficient and maximizing patient and user experience. If implemented incorrectly, they can wreak havoc.

WHAT WILL YOU LEARN IN THIS COURSE?

In this course you will learn:

  • Why Study Healthcare Information Systems? (Guest lecture by leading consultant in healthcare)

  • What are Healthcare Information Systems?

  • Potential Benefits

  • Different Perspectives

WHO IS THE IDEAL STUDENT FOR THIS COURSE?

You will learn a lot from this course if you are

  • Thinking about choosing healthcare as a career

  • Looking to advance your career in healthcare

  • Looking to expand your knowledge of healthcare to better perform your current job and better understand how it fits into the ecosystem of patient care and better serve those in need

  • Curious about everything and want to learn more about healthcare just for the sake of expanding your knowledge base.

WHAT IS YOUR TEACHING STYLE?

My teaching style is a very pragmatic one. I assume you know nothing about this topic and start with the foundation and build from there. Some of these concepts could be challenging, so I sprinkle in as many examples as I can, both non healthcare and healthcare, to assure full understanding of the topic. This is why I have appended "Plain and Simple" to all my courses.

WHY ARE YOU QUALIFIED TO TEACH THIS COURSE?

I spent 35 years in the designing and launching of medical imaging products and services. My career evolved from leading engineering teams, to becoming VP Marketing and then to president of a Healthcare IT firm. It is also based on 15 years of university teaching.


Collection: Healthcare Leadership Program

With over 4 hours of content, this is the most comprehensive course on how to manage a million-dollar software project budget.    Please note that this course is not about construction budget management.

Gain hands-on knowledge in all the areas of managing a large project budget - from business case creation through financially closing out your project.

Information gathered is from specific past job experience - this is not a theory course but a course to teach you specific step-by-step procedures to manage your project budget.

Gain real-world knowledge of project budget management as we work through a sample project with real implications.  The sample project deals with leveraging a software development vendor to build our organization's new application on the web.

Your project management toolkit is not complete without detailed knowledge of how to manage project finances.  This online training course will give you the background to complete your toolkit.

Bonuses - Sections end with a "resources" area so that you can download bonus materials and templates based on the content of that section.

How long will it take?

With over 40 lectures and 5 hours of content, if you budget just 30 minutes a day, you can complete this course in approximately 3 weeks. 

Is it for me?

This course is for you if you want to learn step-by-step on how to manage a million-dollar budget for a software project.  Remember, this is not a "theory" course but a course to mimic as if you were managing a real-world project.  The skills you learn here can be applied to real-world projects.

What if I don't understand a topic?

As you move through the course, I will provide prompts where you can reach out to me on my website with questions or feedback.  I will PERSONALLY get back to you to answer any questions you may have.  I understand that Financial topics are sometimes tricky to understand because I was there also when I first began as a project manager.

What you’ll learn

  • How projects are initiated financially and how these finances play a major role in the project eventually being approved by executive management for execution.

  • Step-by-step estimation skills to prepare your budget for project expenses such as internal resources, contractors, hardware, software, and business travel. 

  • Step-by-step instructions on how to set up your initial project budget based on estimated expenses.

  • An examination as to how actuals are realized against your project budget.  You will also learn step-by-step how to analyze these actuals to determine if incorrect charges are appearing on your project.

  • How to use Finance performance metrics such as Earned Value (EV). Schedule Performance Index (SPI) and Cost Performance Index (CPI).  Remember, this will be based on a real-world scenario and not based on theory. 

  • Step by step procedures to do your monthly and quarterly re-forecasting for your project budget.

  • Understand the change control process so that you may make changes to your project budget whether you're over or under budget.  Also, learn step-by-step how to re-forecast once your change control is approved.

  • How to financially close out your project and give any unused funds back to the organization so that it may leverage this to fund other projects.


    Who this course is for:

  • Anyone who wants to transition from their current job role to a career in project / program management.

  • Senior Managers who are new to managing project budgets. 

  • PMO Analysts who want to understand the financial performance of projects.

  • Executive steering committee's to understand how an execution project budget works after business case approval.

  • Anyone band new to project management to understand how managing costs and budgets work. 

  • The "accidental" project or program manager.


Collection: Healthcare Leadership Program

ARE YOU:

  1. Recently promoted into a Team Coach/Team Lead/ Manager role?

  2. Creating a 30/60/90 business plan for a leadership interview?

  3. Needing a refresher into the leadership fundamentals as you're too busy constantly firefighting for your team right now?


I’ll be speaking from first-hand experience. Imagine being able to:

  • Understand your personality type and motivations for becoming a manager

  • Quickly earn the respect of your new team

  • Host your first successful team meeting

  • Have deep and meaningful 1:1 conversations

  • Easily categorize your team according to their performance level

  • Create personalized collaborative coaching plans for your team members

  • Be a visionary and already share your team's strategy in your first 90 days

  • Hold your team accountable to high standards from the start.


Here’s my story, going from Account Executive to the senior Sales Leader I am today:


I was in your shoes, over 5 years ago. I was an Account Executive at SAP in a fantastic team, and yet something was missing for me. I had a burning desire to help others instead, not just focus on hitting my individual quota.

With this intrinsic motivation, I jumped into my first management position, leading a Business Development team for a hyper-growth SaaS organization.


How did I do it? I had a plan. A 30/60/90 plan for my first steps into leadership.


To help & guide you as you start your own leadership journey, I've assembled everything that I’ve learned along the way into this easily digestible, affordable, 35-minute crash course on Udemy.


Here, I cover everything you need to know. All in one place.


By the end of this course, you’ll be able to confidently take on this immense responsibility: taking your first steps into leadership.


There are too many ‘bad’ managers in the world today - enrol now to prevent becoming one of them!


Collection: Healthcare Leadership Program

Leadership: Practical Leadership Skills

Master leadership skills and leadership techniques with this highly practical advice and training


Leadership is often seen as an elusive or complex skill, but with this practical course you'll soon have it mastered. Whether you're managing a small team or an entire business this course will build essential skills for your time management, team motivation, and personal happiness. Leadership is an essential skill at home, at work, and in every stage of your career. If you're in charge of two or more people at work, this course could change your life.


Chris Croft is an international speaker, and widely published author, who's been teaching Leadership Skills to companies for over 20 years. He's taught all over the world, as well as online, and has an entertaining and practical teaching style. This course is guaranteed to keep you engaged and amused, and teach you life changing skills for home and work.


This Leadership course covers everything you need to know from delegating and motivating, differing leadership styles, keeping your finger on the pulse, and planning the future of your business. It looks at lots of real life examples (some of which will definitely get you laughing) and gives practical tools you can use right away to get better results.


The course overview includes:

  • What makes a great leader

  • How to motivate teams and personalise your approach

  • Which common mistakes will instantly crush your credibility

  • Creating the perfect balance of delegating and monitoring

  • Building confidence and skills into your employees

  • Key academic theories made practical

  • Why being replaceable is a good thing

  • And lots lots more!

By becoming great at leadership, not only will you pave the way for future promotion, you'll also have a better work/life balance, and a much happier team.


This course comes with a 30 day money back guarantee.


Collection: Healthcare Leadership Program

Note: at the suggestion of students, I have changed the title of this course to reflect its value for all managers, new or experienced. These are the essential management skills whether for a new team leader or a senior manager.


The Challenge: 

Most new managers have the technical skills to succeed. What they often lack is the skill of managing, motivating and developing their employees. This course will provide those skills that are essential to your success as a manager.

This course is organized around three critical blocks of skills: First, managing and motivating individuals; second, leading high performing teams; and third, engaging their people in the continuous improvement of work processes. If a you can master these skills your success is virtually guaranteed. These skills are important for EVERY level of management. It is a good refresher for middle and senior managers as well as new managers.

The lessons in this course are strongly influenced by the instructor's extensive background in lean management and in developing high performing teams. The course is ideally suited for new managers in companies wanting to develop lean culture. It is also perfect for young entrepreneurs who are just beginning their journey as managers. The instructor has 45 years of experience training managers and building a culture of teamwork at companies like Honda, Shell Oil, Corning, Honeywell and many others.

Action-Learning:

This course is structured to facilitate the relationship between the new manager and a coach. There are thirteen exercises that ask the student to put the lessons to work with their team or practice with their coach. The instructor employs an "action-learning" model, recognizing that the best learning occurs from applying the lessons to the student's real work situation, and from receiving feedback from a coach. It is intended as a comprehensive model and curriculum for new managers. 

Recognition and Celebration:

When you complete this course, you will receive a certificate of completion from Udemy. However, this is a demanding course and you are asked to demonstrate competence in managing people, teams and processes. The instructor believes that you deserve more recognition. If you complete the assignments and send a portfolio of completed assignments to the instructor you will be recognized with a Green Belt certification by the Institute for Leadership Excellence; and, the author will send you ebook copies of his three most recent books on coaching, team leadership, and developing lean organization and culture. You deserve it!

In this course the instructor speaks to the needs and experience of newly promoted managers and entrepreneurs. 

I recently received the following message from one of my students who just completed this course: 

"Good morning Larry. I just finished your course and I did leave
a review but just wanted to message you, to tell you, thank you for the course.
I mentioned on the review but the company I work for went from a complete zoo
to a respectable place to work in just under 2 months and it was mainly because
of this course and your info. People have complemented me on the great job I
have been doing and I do owe it to you so thank you! I will be doing your other
course and you should continue doing more courses because you are a great
teacher!" Kevin Mohammed


Collection: Healthcare Leadership Program

Note: This course was recently updated (Dec 2022)

This is the 1st in a series of 3 courses on Project Management in Healthcare

WHY IS THIS COURSE IMPORTANT?

Project Management is one of the most important processes in the healthcare environment. Well run projects help control costs, manage risk and improve project outcomes. Projects that are not well run create chaos, dissatisfaction and increase costs. At the core of any successful project is a diverse team of very talented individuals who are passionate about planning, executing and monitoring their projects. Studying the various project management tools available and how to use them is key to the success of any project, particularly in healthcare, where patients' health are at stake.

WHAT WILL YOU LEARN IN THIS COURSE?

This is the 1st of a 3 part series on project management in healthcare.

In this 1st part, you will learn:

  • The complexities unique to healthcare

  • The spiraling healthcare costs

  • What effective project management techniques can bring to the solution

  • Examples of failed healthcare projects

  • The 10 reasons why projects fail

  • The history of project management

  • The core building blocks of effective project management

  • Overview of the project management process

  • The difference between project, product and portfolio management

This course includes:

  • Video lectures

  • Quiz to test your retention

  • Significant number of resources to do a deeper dive into this topic.

WHO IS THE IDEAL STUDENT FOR THIS COURSE?

You will learn a lot from this course if you are

  • Thinking about choosing healthcare as a career

  • Looking to advance your career in healthcare

  • Looking to expand your knowledge of healthcare to better perform your current job and better understand how it fits into the ecosystem of patient care and better serve those in need

  • Curious about everything and want to learn more about healthcare just for the sake of expanding your knowledge base.

WHAT IS YOUR TEACHING STYLE?

My teaching style is a very pragmatic one. I assume you know nothing about this topic and start with the foundation and build from there. Some of these concepts could be challenging, so I sprinkle in as many examples as I can, both non healthcare and healthcare, to assure full understanding of the topic. This is why I have appended "Plain and Simple" to all my courses.

WHY ARE YOU QUALIFIED TO TEACH THIS COURSE?

I spent 35 years in the designing and launching of medical imaging products and services. My career evolved from leading engineering teams, to becoming VP Marketing and then to president of a Healthcare IT firm. It is also based on 15 years of university teaching.


Collection: Healthcare Leadership Program

Note: This course was recently updated (Dec 2022)

This is the 2nd in a series of 3 courses on Project Management in Healthcare

WHY IS THIS COURSE IMPORTANT?

Project Management is one of the most important processes in the healthcare environment. Well run projects help control costs, manage risk and improve project outcomes. Projects that are not well run create chaos, dissatisfaction and increase costs. At the core of any successful project is a diverse team of very talented individuals who are passionate about planning, executing and monitoring their projects. Studying the various project management tools available and how to use them is key to the success of any project, particularly in healthcare, where patients' health are at stake.

WHAT WILL YOU LEARN IN THIS COURSE?

This is the 2nd of a 3 part series on project management in healthcare.

In this 2nd part, you will learn:

  • The fundamentals of the Gannt Chart project scheduling technique

  • The fundamentals of the PERT/CPM project scheduling technique

  • How to computer the Critical Path

  • The power of managing slack (float) in project schedules

  • Project management software tools to ease the scheduling and tracking burden

  • Various landmines that exist in planning projects in healthcare

This course includes:

  • Video lectures

  • Quiz to test your retention

  • Significant number of resources to do a deeper dive into this topic.

WHO IS THE IDEAL STUDENT FOR THIS COURSE?

You will learn a lot from this course if you are

  • Thinking about choosing healthcare as a career

  • Looking to advance your career in healthcare

  • Looking to expand your knowledge of healthcare to better perform your current job and better understand how it fits into the ecosystem of patient care and better serve those in need

  • Curious about everything and want to learn more about healthcare just for the sake of expanding your knowledge base.

WHAT IS YOUR TEACHING STYLE?

My teaching style is a very pragmatic one. I assume you know nothing about this topic and start with the foundation and build from there. Some of these concepts could be challenging, so I sprinkle in as many examples as I can, both non healthcare and healthcare, to assure full understanding of the topic. This is why I have appended "Plain and Simple" to all my courses.

WHY ARE YOU QUALIFIED TO TEACH THIS COURSE?

I spent 35 years in the designing and launching of medical imaging products and services. My career evolved from leading engineering teams, to becoming VP Marketing and then to president of a Healthcare IT firm. It is also based on 15 years of university teaching.


Collection: Healthcare Leadership Program

Note: This course was recently updated (Dec 2022)

This is the 3rd in a series of 3 courses on Project Management in Healthcare

WHY IS THIS COURSE IMPORTANT?

Project Management is one of the most important processes in the healthcare environment. Well run projects help control costs, manage risk and improve project outcomes. Projects that are not well run create chaos, dissatisfaction and increase costs. At the core of any successful project is a diverse team of very talented individuals who are passionate about planning, executing and monitoring their projects. Studying the various project management tools available and how to use them is key to the success of any project, particularly in healthcare, where patients' health are at stake.

WHAT WILL YOU LEARN IN THIS COURSE?

This is the 3rd of a 3 part series on project management in healthcare.

In this 3rd part, you will learn:

  • Examples of analyzing workflow processes

  • A few of the difficulties with both Gannt and PERT techniques

  • Agile methodology and what it might bring to the healthcare environment

This course includes:

  • Video lectures

  • Quiz to test your retention

  • Significant number of resources to do a deeper dive into this topic.

WHO IS THE IDEAL STUDENT FOR THIS COURSE?

You will learn a lot from this course if you are

  • Thinking about choosing healthcare as a career

  • Looking to advance your career in healthcare

  • Looking to expand your knowledge of healthcare to better perform your current job and better understand how it fits into the ecosystem of patient care and better serve those in need

  • Curious about everything and want to learn more about healthcare just for the sake of expanding your knowledge base.

WHAT IS YOUR TEACHING STYLE?

My teaching style is a very pragmatic one. I assume you know nothing about this topic and start with the foundation and build from there. Some of these concepts could be challenging, so I sprinkle in as many examples as I can, both non healthcare and healthcare, to assure full understanding of the topic. This is why I have appended "Plain and Simple" to all my courses.

WHY ARE YOU QUALIFIED TO TEACH THIS COURSE?

I spent 35 years in the designing and launching of medical imaging products and services. My career evolved from leading engineering teams, to becoming VP Marketing and then to president of a Healthcare IT firm. It is also based on 15 years of university teaching.


Collection: Healthcare Leadership Program

MENTAL HEALTH FIRST AID SKILLS

If a person sprains their ankle or cuts their hand, a first aider knows what to do - However, what if a person has a anxiety attack, displays signs of depression, psychosis or PTSD? Or even uses suicidal language? - Mental Health First Aiders are trained to be able to initially support the sufferer and signpost them to the professional help they need.

This course on Mental Health First Aid Skills is designed to give you the tools and the knowledge to provide someone developing a mental health issue with vital first responder care and support. (CPD course accredited by Counselling & Psychotherapy Central Awarding Body).


WHO IS THE COURSE SUITABLE FOR?    - ORGANISATIONS - INDIVIDUALS - PUBLIC SECTOR

The learning outcomes of this Mental Health First Aid course are:

• To develop a greater awareness of what mental health is and how Mental Health First Aid Skills can help in a crisis, the different types of mental health issues and an understanding of their effects.

• Triggers and Causes of mental health difficulties/ or declines in mental health, that may steer someone towards a downward spiral.

• How to identify early warning signs and red flags of a possible mental health issue.

• Once identified, how to offer initial support and signposting towards appropriate treatment.

• Tools and strategies useful for stabilizing and maintaining mental health wellbeing in yourself and others.


Collection: Healthcare Leadership Program

Did you know…

Over 750 million people have Excel on their computers, but most don't know how to use it!

This might be because Excel can come across as being a little awkward with first-time users.

Well, within this course, 'MicrosoftExcel - Excel from Beginner to Advanced 2024', I'd like to dispel any awkwardnessyou may encounter, while using Excel, and quickly get you to the point where using Excel is as natural as rolling out of bed in the morning.


How do I do this?


- I explain concepts within Excel simply and clearly.

- I break down Excel's various tools, features, and functionality into the finest of detail, so you can gain a much deeper understanding of the program.

- I re-visit areas already taught every now and again, to reinforce what you would have already learned.

- I created this course to suit any levelof learner.


I understand that learning Excel can feel like a huge undertaking, as it was for me when I first started using the program over 10 years ago. And so, you might ask yourself, “Do I have to learn everything in Excel before I can use it effectively?”.

Well, the answer is, NO!

You don’t have to learn every aspect of Excel before you can consider yourself qualified. The truth is, there is a certain level of proficiency that once reached, will make you considerably more qualified than the average Excel user.

To help you achieve this level of proficiency, I've created a very useful Excel workbook called, "main-workbook-section2" to accompany you throughout the first part of the course (After the basic introduction videos/material). In this workbook, I cover most (if not all) of the most important features and functionality you must know to get up to speed with the program as fast as possible. Then as you progress further into the course there are various other pre-prepared spreadsheets and workbooks you can download and use to follow along with my instructions.


What can you expect after enrolment?

We’ll start with a few introductory tutorials to get you set up for the course along with a basic introduction to Excel itself. Then, it’s onto section two, which I hope you’ll complete, and of course, ENJOY! Then, once this part of the course is completed, we'll start diving into other areas of Excel to really start sharpening the skills you would have already learned, along with learning some new things as well.


What do you get when you enroll:


- A 30-day money-back guarantee, so you can enroll risk-free.

- A lifetime access guarantee so you can re-visit the course whenever you want.

- Access to the Q and A section so you can get help at any point during the course.

- A certificate of completion to add to your resume/CV.


So, whatever your reason for wanting to learn Excel, enroll in 'MicrosoftExcel - Excel from Beginner to Advanced 2024' today! And see where my course will take you :)


I’ll see you in the first lesson.


Warrick Klimaytys.



Collection: Healthcare Leadership Program

**This course includes downloadable course instructor files and exercise files to work with and follow along.**


Learn Excel (beginner and intermediate), PowerPoint, Word, and Outlook 2021 with this tremendous value five-course bundle from Office experts Simon Sez IT.


Microsoft Office remains the go-to tool for the modern worker, yet so many users fall short of using its full potential.

We’re here to make sure you aren’t one of those people.


In this Microsoft Office bundle, we make the three essential MS Office programs (Excel, PowerPoint, Word, and Outlook) simple to understand. The bundle includes five full-length courses to help you achieve your goals: Excel 2021 for Beginners, Excel 2021 Intermediate, PowerPoint 2021 for Beginners, Word 2021 for Beginners, and Outlook 2021 for Beginners.


Each course goes into depth on how to get the most from each program and will help you become a more skillful user.


What's included?


Excel 2021 for Beginners

  • Become familiar with what’s new in Excel 2021

  • Navigate the Excel 2021 interface

  • Utilize useful keyboard shortcuts to increase productivity

  • Create your first Excel spreadsheet

  • Use basic and intermediate Excel formulas and functions

  • Effectively apply formatting to cells and use conditional formatting

  • Use Excel lists and master sorting and filtering

  • Work efficiently by using the cut, copy, and paste options

  • Link to other worksheets and workbooks

  • Analyze data using charts

  • Insert pictures in a spreadsheet

  • Work with views, zooms, and freezing panes

  • Set page layout and print options

  • Protect and share workbooks

  • Save your workbook in different file formats


Excel 2021 Intermediate

  • Design better spreadsheets and control user input

  • Use logical functions to make better business decisions

  • Construct functional and flexible lookup formulas

  • Use Excel tables to structure data and make it easy to update

  • Extract unique values from a list

  • Sort and filter data using advanced features and new Excel formulas

  • Work with date and time functions

  • Extract data using text functions

  • Import data and clean it up before analysis

  • Analyze data using PivotTables

  • Represent data visually with PivotCharts

  • Add interactions to PivotTables and PivotCharts

  • Create an interactive dashboard to present high-level metrics

  • Audit formulas and troubleshoot common Excel errors

  • Control user input with data validation

  • Use WhatIf analysis tools to see how changing inputs affect outcomes


PowerPoint 2021 for Beginners

  • Create visually stunning presentations that meet best practice guidelines

  • Find free, high-quality resources like images, icons, fonts, and videos

  • Improve efficiency with keyboard shortcuts and the Quick Access Toolbar

  • Open, close, and save presentations

  • Work with PowerPoint templates

  • Apply slide layouts to new or existing slides

  • Duplicate, arrange, copy, and paste slides and objects

  • Work with images, icons, video, text, shapes, and audio files

  • Correctly select, align, and group objects on a slide

  • Work with animations, transitions, and motion paths

  • Create summary pages using slide and summary zoom

  • Insert and edit charts, diagrams, and tables

  • Insert hyperlinks to other slides, external websites, and mail addresses

  • Create motion video backgrounds

  • Insert screenshots and record and narrate presentations

  • Work with the Slide Master to make universal changes

  • Incorporate third-party add-ins into PowerPoint

  • Prepare a presentation for delivery by adding speaker notes, header and footer, and comments

  • Set up a custom slide show and rehearsing timings

  • Use Presenter View to deliver a presentation

  • Export, share, and print a presentation


Word 2021 for Beginners

  • Navigate the Word 2021 interface

  • Customize the quick access toolbar

  • Access and modify Word options

  • Create new documents from scratch and from a template

  • Open and save existing documents

  • Switch between different document views

  • Enter, select, and apply formatting to text

  • Use cut, copy, paste, and different paste options

  • Find and replace text in a document

  • Format paragraphs

  • Align paragraphs using indents and tab stops

  • Insert bulleted and numbered lists

  • Apply a theme to control the look and feel of the document

  • Apply and modify Word styles

  • Insert content like shapes, icons, text boxes, 3D images, SmartArt, and charts

  • Annotate a document

  • Organize information using tables

  • Adjust the margins and orientation

  • Insert section and page breaks

  • Apply headers and footers

  • Insert blank pages and cover pages

  • Link to websites, other documents, and other sections using hyperlinks and bookmarks

  • Create re-usable content with Quick Parts

  • Create and format a table of contents

  • Add footnotes and end notes to a document

  • Create citations and inserting a bibliography

  • Create an index

  • Add captions to pictures and create a table of figures

  • Create multiple letters, envelopes, and labels using mail merge

  • Check spelling and set up auto-correct options

  • Track changes from multiple authors

  • Compare and combine documents

  • Adjust document properties

  • Check a document for accessibility and compatibility issues

  • Protect a document to prevent changes

  • Share a document with others

  • Collaborate on a document with others in real time

  • Print a document


Outlook 2021

  • Work with the new simplified ribbon as part of the wider Outlook interface.

  • Configure a Microsoft and Gmail account.

  • Customize the Quick Access Toolbar.

  • Open and customize Outlook Today.

  • Know where to go to get Help.

  • Open, Read, Send and Receive mail.

  • Insert Attachments and Save Attachments from a Message.

  • Use the Search and Filter buttons to find Mail.

  • Flag Messages as Junk and work with the Blocked Senders List.

  • Ignore conversations that are no longer relevant.

  • Clean-up long conversation threads.

  • Organize mail using Follow-up Flags, Categories and Folders.

  • Make emails stand out using Conditional Formatting.

  • Process messages automatically using Rules.

  • Create Search Folders to re-run common searches.

  • Delete and Archive Mail.

  • Create and Format New Messages.

  • Resend and Recall a Message.

  • Reply and Forward Messages.

  • Create and Attach an Email Signature.

  • Add Voting Buttons to get feedback from recipients.

  • Set Delivery Options on messages.

  • Use mentions to target specific people.

  • Translate messages from one language to another.

  • Use Read Aloud to have messages read to you.

  • Send an Out of Office message.

  • Annotate and Draw using Ink.

  • Insert tables, shapes, icons and other media into messages.

  • Add new contacts.

  • Import multiple contacts from a CSV file into Outlook.

  • Organize contacts using contact groups and folders.

  • Share contacts with others.

  • Customize Calendar Settings.

  • Create Appointments, All Day Events and Meetings.

  • Use the Scheduler to find free time.

  • Respond to meeting invites.

  • Create a Microsoft Teams Meeting from within Outlook.

  • Add Delegates to manage your inbox on your behalf.

  • Share Calendars with others.

  • Create and edit tasks in the to do list.

  • Assign task to others and monitor the completion status.

  • Create and manage notes.

  • Customize Outlook Settings.

  • Clean-up a Mailbox that’s reached its size limit.


This bundle includes:

  1. 40+ hours of video tutorials

  2. 400+ individual video lectures

  3. Course and exercise files to follow along

  4. Certificate of completion


Collection: Healthcare Leadership Program

Everyday, for most of the hours of your day, you work on your computer, trying to convert your thoughts and intentions into digital files. And if you are like most people, that means hand on your mouse, clicking on menus, moving a slow digital finger and pointing and clicking. You're building spreadsheets, formatting documents, building presentations. What if you could do you work in half the time, or do twice as much in the same amount of time it takes you today? This course will make you FASTER. 

You'll go through the major programs of Excel, Word and PowerPoint and learn the shortcut keystrokes that help you do your everyday, every minute activities at the speed you think them, not the speed you can point and click. You'll also learn some super powerful, but rarely discovered speed tips, like selecting visible cells only in a single click, or inserting a custom header format in a single action.

Because this is not a course on specific features only useful in specific situations, but rather general tools to use across all situations, you can instantly apply what you learn in this course to the files and programs you are using today.

So join the course and let's start getting faster at Microsoft Office today!


Collection: Healthcare Leadership Program

Learn the basic concepts, tools and skills that you will need to become successful as a manager. Learn how to build and lead effective teams through both the easy and the hard times.

Build a strong foundation for your successful leadership with this comprehensive course

  • Get a great start with a detailed guide to your first 94 days as a manager

  • Learn to communicate clearly and how to work with constructive feedback.

  • Recognize and use group dynamics for better results.

  • Manage conflicts and relationships in a productive, energy efficient way.

  • Build motivated and self-learning teams with a high level of trust.

  • Learn how to best manage the demands and expectations of the management role.

  • Learn practical skills such as operations planning with your team, delegation, coaching, decision making, time management and conducting performance reviews.

Time and Energy Saving Knowledge and Skills at Your Disposal

This course is built on more than 25 years experience with training new and experienced managers from all corners of the world.

Successful managers have all invested in their leadership skills. These skills are often what makes or breaks a new manager.

Content and Overview

I designed this course to be easily understood and applied by absolute beginners. The course has over 35 downloadable resources that you can use for future reference, including guides, checklists, textbooks, illustrations and assessments.

It is complete with easy-to-digest theories, models and practical examples. A total of 18 sections with over 130 lectures filled with proven tips and tricks. And there is a quiz at the end of each section to help you grasp the key concepts.

You will walk away from this course with a solid toolbox of skills and knowledge that you can use to succeed in your new management role.

You will be able to communicate more clearly, give and receive constructive feedback and manage conflicts. You will understand group dynamics and be able to adjust your leadership to the development stage of your team.

You will avoid energy drains by clarifying expectations, guidelines for behavior and working with values. You will be able to motivate yourself and others, build trusting and effective relationships while managing the challenges related to the management role.

You will be able to plan and execute the work of yourself and your team, both in the day to day operations and in the long-term.


Collection: Healthcare Leadership Program

If you have more things to do than you have time and frequently get overwhelmed with all your priorities and tasks, you are in the right place! I designed this course to help people from all walks of life that struggle with trying to get it all done.

   

At the same time I have done my best to design this course as efficiently as possible since time is our most precious resource.

This course is going to be focused into three areas or sections. Each is designed to build on the other, but each lecture is labeled by concept clearly, so you will also be able to come back and hit specific topics that are most helpful for you.

In our first section we are going to focus on what is causing our overwhelm and what leads us to procrastination.

In our second section, we build the foundation for a new level of productivity and cover the fundamentals and key concepts that must be mastered in order to really get the results you want and to be a master of productivity. If you don’t start with the right fundamentals, even the best tricks and hacks won’t be fully utilized.

And finally in our last section we will build on the foundation we created by implementing proven productivity and time management tactics and strategies to really make a dramatic improvement in your productivity.

Here is what some of my students have to say about the course.

Great course!

The instructor is very knowledgeable on this subject. He uses applicable scenarios that I will definitely apply to my daily life. His ideas and instruction were easy to understand and make sense! The production quality was great- clear voice, no background noise and the instructor was a great speaker. He was engaging and quick to the point. I would highly recommend if you want a productive way of life and need to get things done more efficiently!by ELizabeth Garvin

A lot of information put out. So many nuggets to use in everyday life leading you down the road of success. Feels genuine for many reasons most important one in my opinion is the free apps to assist in accomplishing your tasks or goals. 2 hours well spent and managed.by Edward D Smith

Amazing course

This course is very informative, the explanations are crystal clear and the instructor is very engaging.by Mr. Vignesh Gunasekaran

Great Course
I enjoyed this course, very informative with great examples and nuggets of wisdom to apply in life. Thanks!by Mr. Bill Todd

So let’s not waste anymore time. Let’s jump right in and get started!


Collection: Healthcare Leadership Program

"This is a great course, not only for new project managers who want to learn the basics of project management, but also for existing PMs who would like to refresh themselves with the fundamentals.  Clear, concise, and very informative." – Jade Mercado

This course provides you a crash course on the most important concepts in project management in under two hours.  Based on more than 30 years of experience managing projects from just a few thousand dollars up to $55M, and working in senior roles on PM teams on projects up to $3B, this course gives you the essential information you need to understand what project management does, how it flows across the life-cycle, and the key steps you need to take to make your project successful.

     1.  Overview:   What project management fundamentally does.  The five stages of the formal process.  The most important concept in PM - the triple constraint.  And the critically important role of the Project Manager, and how accountability can automatically give you authority and be listened to.

     2.  Initiation:  The purpose of Initiation.  Baselining the first definition of your project’s scope - the Objective.

     3.  Planning:  A one page flowchart of the entire Planning process.  The project scope baseline - the work breakdown structure.  The logic of the project - the precedence diagram.  The schedule baseline  - the Gantt chart.  The cost breakdown.  Risk management.  Documentation of the Project Management Plan.

     4.  Execution:  The purpose of Execution.  The essentials of building the best project team.

     5.  Monitoring & Control:  The purpose of Monitoring and Control.  Managing scope, schedule, cost, and risk.  The monthly project status review.

     6.  Closing.  The purpose of Closing.  Wrapping up the project with a targeted final report.

If after taking this crash course you wish to dig deeper, please feel free to check out my comprehensive course "Deeply Practical Project Management", which explains *how* to implement the PM processes in-depth.  Enjoy!

Instructor

William Stewart is a PMI certified Project Management Professional (PMP) who has managed projects for more than 30 years, from just a few thousand dollars to $55M, and worked in senior roles on PM teams on projects up to $3B.  He has managed projects in the domains of system integration, software development, business process, construction, real estate, and others.  Internationally recognized, he has spoken twice as a keynote speaker at International Project Management Association (IPMA) conferences.  He has delivered this course live more than 330 times to more than 3,300 people.  Previously, he worked for aerospace, government, academia, and founded and led the cloud computing company Cirrus Computing.  He has deep experience with project management, risk management, systems integration, software engineering, and negotiating.  He earned his Ph.D. in Computer Science for discovery of an algorithm that builds multi-dimensional geodesic domes in optimum space and time, which to his knowledge has never been used for anything practical.

Student Feedback

"This is the best quick refresher project management course there is out there.  Highly recommend!" – Adity Das Gupta

"I think I learned almost as much here as in my PMP bootcamp, a very good refresher before I take the test.  Thank you." – John Franklin

"A must have course as a ready reference for a new or even a seasoned PM." – Jignesh Jani

"The best course in the Udemy portal that I have come across.  Concepts are crisp and neatly explained!  I strongly recommend!" – Suresh Raju

"Working with project managers for a long time, brings a clearer understanding of what they were doing and why.  A good overview for anyone working on a project, not just for project managers." – Dave Uebele

"Cuts through the noise and delivers tangible and practical lessons." – Harold Floyd

"Would have been very useful to learn this earlier, but better late than never!" – Tibor Kocsis

"Great, succinct overview covering all the major points of project management in an easy-to-follow format." – Kathleen Adams

"Concentrated the PM theories into less than two hours - that is a very great job!" – Samuel Song

"Great course.  I'm not a project manager, but it has made me realize I definitely undertake some of the key elements of the role already." – Rachel Horne

"Awesome refresher course on Project Management.  I would recommend this course to any new Project Manager." – Manjunath Maller

"It was a great course.  Excellent course for people who are planning to become a PM." – Adolph Robinson

"The course instructor is an expert and has managed very large projects successfully. That is why I have taken this course, to learn practical skills from someone that has actual experience in managing large complex projects.  I recommend this course to anyone wanting to understand project management and how to get started in the field." – Stefan du Plooy


Collection: Healthcare Leadership Program

Are you ready to make a BIG impact at work? Your next project could be a real opportunity for you and your team to shine!

Unfortunately, too many professionals have never been given the essential toolkit needed to execute business projects successfully.

Without this powerful set of skills, many otherwise talented people are left wondering:

  • Why does working on this project feel painful and chaotic?

  • How am I going to tell my boss that we're going to blow the deadline?

  • What will it take to stop feeling like I'm drowning at work?

Trust me, I know what this feels like. Before I became a formal project manager of multi-million dollar projects—and later, an executive—I was what people sometimes call an "Accidental Project Manager."

An accidental project manager (also sometimes called an "occasional project manager" or "unofficial project manager") is someone who is not a formal project manager by title or training, but who is still asked to lead business projects in addition to their day-to-day work.

In those early years of leading projects, I struggled to find training and advice that was tailored to me and my situation as a non-technical project manager. It took time, experience, and a lot of trial and error to learn to consistently deliver results.

That's why I felt it was so important to put together this course...to save you time and help you get results faster.

In our time together, you'll learn the 5 essential steps to leading a project from concept to completion:

  • STEP 1: STRATEGIZE.

  • STEP 2: PLAN.

  • STEP 3: EXECUTE.

  • STEP 4: TROUBLESHOOT.

  • STEP 5: WRAP-UP.

For each of these steps, you'll get:

  • Concise, practical explanations of exactly what you need to do within each step

  • 20+ downloadable templates, examples, and teaching guides to help you apply what you're learning

  • External articles, podcasts, and templates to give you even more options for your particular industry

  • Featured Q&A (actively updated) to address common pain points

  • Email coaching to bring the steps to life in practical terms

You'll also have a chance to practice along with each of these steps by either working on a live project you have or completing a case study project throughout the course.

If you're ready to ace your next project, let's get started!


Collection: Healthcare Leadership Program

Business is all about people, and hiring the right people makes a massive difference to the performance of any business or team.

Start hiring confidently, skilfully and professionally. Make right decisions first time; avoid costly hiring mistakes   

The recruitment & selection interview is still by far the most widely used method of hiring new talent to fill a job vacancy. Recruiting a new member to your team or business is an important decision. Get it right and the benefits are enormous. Get it wrong and you live with the consequences for a long time. Recruitment training can make a real difference to you and your business. A poor recruitment & selection decision can quickly have a very negative effect on performance: not only for the individual concerned, but also the whole team. Tackling the problem of the wrong hiring decision will take an incredible amount of time and effort. Far better to learn how to interview somebody for a job professionally and get it right first time.

WHAT DO EXISTING STUDENTS SAY?

'It is a wonderful course. I learned a lot of skills to help in the hiring process'. -  Emily Tillis

'I really recommend this course. It is to the point, with practical examples and it gives you all the basics to be able to prepare for a good HR interviewer'. - Urska Cepin

'The course was really helpful for revising and reviewing the major topics in recruitment. Richard Lock’s presentation is great and easy to understand. What I liked is that Richard draws attention to how easily we can succumb to the biases and prejudices at each stage of the recruitment interviewing. And these are traps we must avoid! The course examines all stages of recruitment and gives us ideas and some hands-on tools on how to improve interviewing. I would recommend this to anyone interested in HR and Recruitment! Big Thanks to Richard Lock for the fantastic insights! '  - Rafaela Rafailova

'This course is presented in a clear & logical way. I find Richard's voice & tone easy to listen to & even though I'm already an experienced recruiter it was a great refresher. This would be a really good course for anyone with recruitment responsibilities'. - Kate Cartlidge


Transform your interviewing skills and boost your career prospects. Recruitment Interviewing Made Easy takes away the worry of the recruitment decision. It leads you step by step through the recruitment process, showing you best practice interview tips, ideas and approaches to build your interview skills and identify the right person for your role and avoid making costly mistakes.

You will learn:

  • The key stages of the recruitment process

  • The role of the job description

  • How to clearly specify your candidate requirements

  • How to attract suitable candidates

  • How to shortlist quickly with laser like focus

  • How to structure the interview

  • How to conduct an interview

  • How to control the interview

  • Interview questions to ask for successful evidence collection

  • How to avoid the key question traps

  • What to listen out for

  • How to make the right decision

  • How to feel confident in your interview skills

  • Many other interview tips

The course uses video and downloadable material to really engage learners. You will be given assignments, activities and exercises to practice and hone your skills, and be supported by an expert trainer along with fellow students.

There is a vast resource of material and support available online to candidates in their search for a job. Ironically, there is far less opportunity for the person who is conducting the interview. Frequently, the candidate is far better trained than the interviewer. This often results in the 'tail wagging the dog' - the candidate being in control of the interview. No wonder so many recruitment & selection interviewers feel under great pressure and stress when asked to conduct a job interview to fill a vacancy. They are not confident in their interview skills.

It doesn't matter whether you are a first time recruitment & selection interviewer or you are looking to hone your hiring and interview skills to a more professional level. This course has something for you.

This course comes with a 30-day money-back guarantee and lifetime access to course material, including updates and additions. You will receive a certificate of completion on finishing the course. Courses can be accessed on computers, iOS devices and Android.


Collection: Healthcare Leadership Program

Welcome to the world of remote working! While the flexibility of working from home or a cafe can be really nice, there are a whole new set of distractions and complications once we leave the office. How do we keep our work lives from blending into our personal lives? And does anyone else out there get really tempted to take a nap in the middle of the afternoon?


This course is NOT about working harder or clocking more hours. This is about working smarter so you can feel less stressed and enjoy your free time more.


In this course, you'll learn best practices for how to get control of your workspace, set up your calendar, prioritize your daily tasks, and finally, manage your energy for maximum focus. This program starts with an assessment, so you can see where you have the most opportunity for skill development. After the assessment, you'll be able to dive into the video content with more directed goals.


I take a holistic approach to Time Management- we aren't robots! I'm sure you have many demands competing for your attention, especially if you work from your home. Let's get real about major factors impacting your productivity and come up with a game plan to take steps towards getting those habits on the right track.


I have worked as a university instructor and corporate trainer since 2005, so I apply what I've learned over the years as an educator. I also rely heavily on visual aides, as that is one way these concepts have come to life for me.


Congratulations on taking this first step towards improving your habits!


Collection: Healthcare Leadership Program

SIX SIGMA: LEAN SIX SIGMA GREEN BELT CERTIFICATION (ACCREDITED) | Earn Accredited Lean Six Sigma Green Belt Certification | 17.5 official PDUs | CPDs | CEUs

NOTE: Students who complete this Lean Six Sigma Green Belt Certification course are offered the opportunity to apply for an optional Lean Six Sigma Green Certification Exam, free of charge. Passing this certification exam enables you to earn the officially accredited Lean Six Sigma Green Belt Certification. This external exam, which is both optional and free (for the first two attempts), takes place off the Udemy platform. It requires registration (name, email, and your Udemy certificate) and is administered by AIGPE™ (Advanced Innovation Group Pro Excellence), a global Lean Six Sigma Credentialing Organization serving professionals in 180+ countries across various industries.

INDUSTRY RECOGNIZED ACCREDITED LEAN SIX SIGMA GREEN BELT CERTIFICATION:

AIGPE™ is the Official Authorized Training Partner (ATP) of the globally recognized Project Management Institute (PMI®) (Provider No. 5573). The PMI® Authorized Training Partner seal is a registered mark of the Project Management Institute, Inc. This Lean Six Sigma Green Belt Training Program and the Lean Six Sigma Green Belt Certification you receive is accredited by the globally renowned CPD Certification Service (Provider No: 14627, Certificate No: AO29014-03). Plus, 17.5 official PDUs/CPDs/CEUs are available upon request by completing this Six Sigma Green Belt Certification Course.

Want to earn your Six Sigma Green Belt Certification? If so, you've come to the right place!

This Lean Six Sigma Green Belt Training and Certification Course provides you a practical perspective of learning Six Sigma tools. This is one of the Best Six Sigma Certification programs available online that not only helps you understand Six Sigma principles, Six Sigma tools, Six Sigma examples but also helps you do a realistic Lean Six Sigma Green Belt case study in a step-by-step manner. The structure of this Six Sigma Certification program allows you to understand how to easily apply your knowledge and skills in your work environment. This in-turn helps you get the desired visibility in your organization resulting in career growth and a positive impact on your salary. This Lean Six Sigma Green Belt program provides you the proficiency in 100+ Lean and Six Sigma tools and techniques. This course is a package of Six Sigma, Lean as well as Minitab expertise. This Six Sigma Certification course not only adds the Lean Six Sigma Green Belt qualification to your skill set but also provides you an opportunity to enhance your resume helping you stand out in this competitive world.

Several students are unaware of the correct order of Lean Six Sigma Training and Certifications. If you are looking to complete your entire Six Sigma roadmap in the correct order, the proper route is:

  1. Six Sigma: Certified Lean Six Sigma White Belt (Accredited)

  2. Six Sigma: Certified Lean Six Sigma Yellow Belt (Accredited)

  3. Six Sigma: Certified Lean Six Sigma Green Belt (Accredited)

  4. Six Sigma: Lean Six Sigma Black Belt (Part 1) (Accredited)

  5. Six Sigma: Lean Six Sigma Black Belt (Part 2) (Accredited)

  6. Six Sigma: Lean Six Sigma Black Belt (Part 3) (Accredited)

By choosing this Lean Six Sigma Green Belt training and certification program, you are enrolling in the most in-depth, beginner to advanced level Lean Six Sigma Green Belt Certification with expertise on Minitab.

Learning the Six Sigma Green Belt can help impact your career positively. The ability to add Six Sigma Green Belt Certification to your resume proves your commitment to improving your business intelligence and analytical skills, as well as improving the business process where you work. Accepted globally, the principles of Six Sigma find applications in countless manufacturing as well as service-oriented organizations across a wide range of industries worldwide.

What would you get after taking this course: Six Sigma Green Belt Masterclass?

  • You become a Certified Lean Six Sigma Green Belt

  • Master 100+ Lean Six Sigma Green Belt tools and techniques

  • Intensify Minitab Skills to analyze any business situation

  • Become a pro at answering tough interview questions

  • Understand a number of real-life anecdotes from industry experts

  • Receive trainer assistance using the Q&A Discussion board

  • Add the Lean Six Sigma Green Belt credential to your resume

  • Solve any business problem using Lean Six Sigma Green Belt principles, tools, and techniques

  • Become a problem solver for your business

  • Learn root-cause analysis techniques

  • Learn Graphical as well as Statistical techniques using Minitab

  • Learn how to create a Lean Six Sigma Green Belt project storyboard

  • Get access to 16+ hours and 300+ downloadable resources

This Lean Six Sigma Green Belt training and certification program is suitable for individuals from:

  • Transaction Processing

  • Back-office

  • Business Process Outsourcing (BPO)

  • Knowledge Process Outsourcing (KPO)

  • Call Center Operations

  • Voice Operations

  • Or any repeatable nature of business in the Service Industry

This Lean Six Sigma Green Belt training and certification course is not for anyone outside of the given scope.

This course is designed and produced by industry practitioners in Six Sigma who have trained and certified thousands of professionals for several Six Sigma belts, including the Lean Six Sigma White Belt, Lean Six Sigma Yellow Belt, Lean Six Sigma Green Belt, Lean Six Sigma Black Belt, and Lean Six Sigma Master Black Belt.

This Lean Six Sigma Green Belt Certification course is comprehensive yet simple designed to help you learn Six Sigma tools and techniques using practical real-life examples and many activities. As a bonus, in this Six Sigma Green Belt training program, you will also learn to create complex statistical analysis such as Hypothesis Testing on Minitab, a widely used statistical software.

This Lean Six Sigma Green Belt Certification course assumes you have no prior process improvement background. However, it does assume that you have completed your Six Sigma Yellow Belt Certification and have a basic level of statistical knowledge. With over 16 hours of on-demand video, over 470 lectures, over 300 supplemental resources, and over 50 activities, these comprehensive tutorials cover everything you'll ever need to become a Certified Lean Six Sigma Green Belt.

Whether you want to:

  • Become an in-demand Certified Six Sigma Green Belt professional for potential service industry organizations  

  • Go freelance and work from home, setting your own schedule and rates  

  • Sharpen your process improvement skills to reach the advanced level  

  • Simply bring your own ideas to life with your first Six Sigma Green Belt case study

this complete Six Sigma Green Belt course is exactly what you need and more. (You’ll even get a certificate of completion to add to your arsenal).

What makes this course a bestseller?  

Like you, thousands of others were frustrated and fed up with fragmented online know-it-all tutorials which assumed you could understand the complex Six Sigma manufacturing jargon and left you without having you practice what you have learned.  

Like you, they were tired of low-quality lessons, poorly explained topics, and all-around confusing info presented in the wrong way. That’s why so many find success in this Six Sigma Green Belt Masterclass. It’s designed with simplicity and seamless progression in mind through its high-definition, comprehensive tutorials.  

The course is very well structured:  

  • The course duration is 16+ hours

  • You become an expert in 100+ Six Sigma tools and techniques

  • These are covered in the Introduction, plus 5 DMAIC phases and 15 steps  

  • This Introduction plus 5 phases and 15 steps are explained in over 78 sections  

  • Each section is dedicated to a specific Six Sigma concept  

  • These concepts are taught in more than 470 lectures  

  • Each lecture covers bite-sized information; easy to grasp and apply  

  • Each lecture consists of a video screencast  

  • Each section is well-rounded with:  

    • A section objective discussed at the beginning  

    • Then the concept discussed at length  

    • Then examples are discussed to review concepts from a practical perspective

    • This is followed either by an activity or a quiz  

    • Real Life Anecdotes and Proficiency Hacks are added for you to be proficient in using this methodology

    • Each section ends with an apt summary  

  • Numerical activities are supplemented with live process data  

  • There are a ton of Minitab exercises with raw data provided for each exercise  

  • Each activity or home-work has a subsequent video lecture discussing the activity solution for self-evaluation  

  • There are several downloadable ready-to-use Six Sigma templates  

  • There are over 200 supplemental downloadable resources that are comprehensive and pertinently cover everything you’ll need to become a Certified Six Sigma Green Belt  

  • Using the Q&A discussion board, you receive trainer assistance on course-related questions  

  • There is a high focus on Real Life Anecdotes and Proficiency hacks to prepare you well to succeed in any Six Sigma-related role  

The market is never short of jobs in the field of Quality, Six Sigma, and Process Excellence functions. There are ample jobs. They only need skilled individuals. They are ready to hire individuals with hands-on knowledge and those who outshine the interview process.

A little more detail on Six Sigma Certification and its Benefits

What is the Six Sigma Certification?

Six Sigma is a strategically designed set of tools and techniques that help improve business processes within an organization. The primary goal of Six Sigma certification is to validate individuals (like you) who possess the skills to identify variations, defects, or errors in a business process and mitigate or eliminate them.

The Six Sigma Certification comes in various skill levels: Yellow Belt, Green Belt, Black Belt, and Master Black Belt. These certifications can be obtained through an accreditation body like Advanced Innovation Group Pro Excellence (AIGPE) which trains and certifies professionals in 176+ countries.

These certifications also help you become a specialist in process improvement and will enhance your career's standard and credibility.

What is Six Sigma Green Belt Certification?

Six Sigma Green Belt is a certification course wherein you will receive a hands-on understanding of 100+ tools and techniques. These methods are essential for participating in DMAIC improvement projects. DMAIC stands for Define, Measure, Analyse, Improve, and Control. These are the 5 Phases of a Six Sigma Improvement project. This is the only course that teaches these 5 Phases in 15 structured steps helping you understand the entire methodology in thorough detail. By taking up this certification course, professionals (like you) can identify the problems and implement solutions to eradicate them.

What are the Benefits of Six Sigma?

  • Six Sigma helps your organization reduce variation and eliminate errors

An organization has several business processes. Each business process has its own unique set of procedures followed by individuals working in that business. Acquiring Six Sigma certification enables YOU to become crucial to your organization's ability to identify and eliminate variation and repeatable process errors.

With a Six Sigma certification, you can help to transform and enable your organization to increase revenue by identifying and eliminating errors that would otherwise have brought poor customer satisfaction and losses to the business. Certified Six Sigma professionals can help reduce variation, errors, customer complaints, cycle time, cost, schedule delays and spending/revenue leakages.

For example: Between 1986 and 2001, Motorola saved 16 billion dollars using the Six Sigma methodology and General Electric (GE) saved 4.4 billion dollars between 1996 and 1999.

  • Improve your business and sustain the gains

Once you attain the Six Sigma certification, you'll be able to prove you have the knowledge to identify gaps in an organization's business process and you will be able to measure, analyze and improve those gaps. You will also have the ability to conduct complete review of the current process and gain a very clear understanding of their impact on the output.

You'll also develop the ability to achieve exceptional improvements in your business and sustain them by monitoring processes closely to ensure there is little or no deviation from the mean and taking corrective measures to improve your implemented actions.

  • Six Sigma is applicable across industries

What is the value of Six Sigma certification? As an industry independent methodology, Six Sigma techniques are applied in aerospace, electronics, telecom, banking and finance, IT, HR, marketing, and many more industries.

Getting a Six Sigma certification can lead to better job opportunities and improved salary - even though its not easy to attain. One of the reasons Six Sigma professionals get so much respect is that the practical applications of Six Sigma tools and techniques require creative and out-of-the-box thinking - and executives and hiring managers at major companies are well aware.

With a Six Sigma certification, you will be able to position yourself as a change agent within the organization, spearheading quality improvement throughout your team or organization, showcasing your leadership skillset. When you get certified in Six Sigma, you become knowledgeable in dozens of different methods to streamline business processes, improve employee acceptance, reduce costs, and increase revenue - all of which lead to better bottom line, no matter the industry.

As a professional, you need to adapt yourself to the changing demands of your industry. No matter what industry you are a part of, you need to learn to adapt your knowledge to different situations.

  • Ensure Compliance

With the stringent quality standards of Six Sigma, manufacturing and service errors are reduced to less than mediocre figures. This has meant that a number of vendors, procurers, and oversight organizations apply Six Sigma standards when evaluating products or accounts. As a certified Six Sigma professional, you will be able to help your organization comply with international standards, as well as maintain profitable contracts.

  • Improve Your Managerial and Leadership Ability

Six Sigma training also prepares you for leadership roles, with the techniques and knowhow to cut costs, increase revenue, and ways to improve the efficiency of the business process. Those who achieve Six Sigma Green Belt are not only educated on the methodologies of Six Sigma, they are also prepared to become a change agent within their organization, leading efforts to improve processes and the quality of products and services delivered to customers.

Once you complete your Six Sigma course and obtain your certification, you will have a clear understanding of measuring and quantifying financial benefits from executing any Six Sigma project. Because financial management and risk assessment are highly desirable skills for middle and top-level management, certified Six Sigma professionals stand a very good chance of rising to senior managerial positions.

  • Mind-blowing Salary

According to a survey carried out by a well known Salary Analyzing website, the salary for Six Sigma certified individuals routinely break into the $100,000+ pay bracket, and are among the highest-paid professionals globally.

  • Gain Hands-On Experience In Quality Management

Unlike a few other certifications, the Six Sigma certification process includes hands-on work on industry projects and experience with implementation of theoretical principles to real-life scenarios. As a certified Six Sigma professional, you will gain valuable experience even before you enter the workforce.

Ready to get started on the path to Six Sigma Green Belt? AIGPE's Lean Six Sigma Green Belt program is taught by a Certified Six Sigma Master Black Belt with an industry experience of over two decades in implementing Quality Management and will help you become a successful Lean Six Sigma Practitioner.

Obtain Your PDU and CPD Credit Certificates

AIGPE takes pride in being an official Authorized Training Partner (ATP) of the prestigious Project Management Institute (PMI). Provider Number: 5573. The PMI Authorized Training Partner (ATP) Seal is  a registered mark of the Project Management Institute, Inc. Completing this course enables you to earn 17.5 pre-approved PDU (Professional Development Units) Credits, supporting your continuous professional development in line with PMI's standards.

In addition, this course has received official accreditation from the CPD Certification Service. Provider No: 14627. Certificate No: A029014-03. This accreditation ensures that participants earn 17.5 pre-approved CPD/CEU (Continuing Professional Development / Continuing Educational Units) Credits upon completion of this course, further endorsing your commitment to maintaining and enhancing your professional skills.

To formally recognize your achievement, PDU or CPD/CEU Credit Certificates are available upon request. A minimal processing fee of $4.99 per certificate applies. These certificates serve as an official documentation of the accrual of the PDU or CPD/CEU credits and are endorsed by these leading organizations, Project Management Institute (PMI) and CPD Certification Service respectively. Requesting these certificates is entirely optional and is not a part of the course purchase. Further details are provided in the course content.

So why wait? Enroll today and become a Certified Six Sigma Green Belt!


Collection: Healthcare Leadership Program

SIX SIGMA: LEAN SIX SIGMA WHITE BELT CERTIFICATION (ACCREDITED) | Earn Accredited Lean Six Sigma White Belt Certification | 3.5 Official PDUs | CPDs | CEUs

NOTE: Students who complete this Lean Six Sigma White Belt Certification course are offered the opportunity to apply for an optional Lean Six Sigma White Certification Exam, free of charge. Passing this certification exam enables you to earn the officially accredited Lean Six Sigma White Belt Certification. This external exam, which is both optional and free (for the first two attempts), takes place off the Udemy platform. It requires registration (name, email, and your Udemy certificate) and is administered by AIGPE™ (Advanced Innovation Group Pro Excellence), a global Lean Six Sigma Credentialing Organization serving professionals in 180+ countries across various industries.

INDUSTRY RECOGNIZED ACCREDITED LEAN SIX SIGMA WHITE BELT CERTIFICATION:

AIGPE™ is the Official Authorized Training Partner (ATP) of the globally recognized Project Management Institute (PMI®) (Provider No. 5573). The PMI® Authorized Training Partner seal is a registered mark of the Project Management Institute, Inc. This Lean Six Sigma White Belt Training Program and the Lean Six Sigma White Belt Certification you receive is accredited by the globally renowned CPD Certification Service (Provider No: 14627, Certificate No: A029014-01). Plus, 3.5 official PDUs/CPDs/CEUs are available upon request by completing this Six Sigma White Belt Certification Course.

Six Sigma White Belt Certification is the beginning of all Six Sigma certifications. As an individual grows on the Six Sigma certification ladder, his resume becomes highly lucrative and better than his peers. A Six Sigma Certification allows the individual to get the right visibility across all levels in the organization. He starts adding value to whatever he does with the help of this Six Sigma knowledge, skills, and expertise. This same Six Sigma certification allows him to minimize or eliminate the competition.       

If you are a working professional, you can’t just do your business as usual activities and expect a promotion OR a pay hike. If you are a fresher, you can’t just complete your education and directly land a dream job. Like you there are many professionals who are looking for the same exact thing. How could you be different? You need an edge! And Six Sigma Certification is at the forefront of giving you that EDGE you were always looking for.   

Several students are unaware of the correct order of Lean Six Sigma Training and Certifications. If you are looking to complete your entire Six Sigma roadmap in the correct order, the proper route is:

  1. Six Sigma: Certified Lean Six Sigma White Belt (Accredited)

  2. Six Sigma: Certified Lean Six Sigma Yellow Belt (Accredited)

  3. Six Sigma: Certified Lean Six Sigma Green Belt (Accredited)

  4. Six Sigma: Lean Six Sigma Black Belt (Part 1) (Accredited)

  5. Six Sigma: Lean Six Sigma Black Belt (Part 2) (Accredited)

  6. Six Sigma: Lean Six Sigma Black Belt (Part 3) (Accredited)

Six Sigma certified professionals:   

  • Are highly respected individuals 

  • Are trained to solve any business problem 

  • Are capable of driving process improvements in the organization 

  • Get a pay-check that is much higher than their peers 

  • Have a skill-set that is designed to find problems and crush them in a matter of days 

  • Are known to maintain the right work-life balance

A Six Sigma White Belt Certification is the right start to your Six Sigma journey.    

A Six Sigma White Belt Certified professional:   

  • Has the know-how of Six Sigma Basics, Lean, and Kaizen

  • Is trained to use the 7 Basic Tools of Quality including - 1) Process Map (SIPOC); 2) Check Sheet; 3) Histogram; 4)      Fishbone Diagram; 5) Pareto Chart; 6) 5 Why Analysis and 7) Run Chart 

  • Is capable of driving Six Sigma project activities

  • Has already set himself/herself on track of fast-paced growth

This course – Six Sigma White Belt: Learn Six Sigma and Grow Your Potential is designed to teach you the basics of Six Sigma and give you all the know-how to become an effective Six Sigma White Belt. This is a complete beginner's guide to the journey of Six Sigma.    

If you are already a professional with a medium to advanced level of Six Sigma knowledge, this course is probably not for you.

This course is created by individuals who are world-class Six Sigma trainers, Six Sigma Master Black Belts, industry professionals, and gurus of Six Sigma who excel in online training.   

The course guarantees a detailed understanding of Six Sigma concepts at the White Belt level. Our ratings by fellow Udemy students indicate 100% satisfaction.   

This course is designed and produced by industry practitioners in Six Sigma who have trained and certified thousands of professionals for several Six Sigma belts, including the Lean Six Sigma White Belt, Lean Six Sigma Yellow Belt, Lean Six Sigma Green Belt, Lean Six Sigma Black Belt, and Lean Six Sigma Master Black Belt.

Our promise to you   

We are a full-time online training organization. We’ll be here for you every step of the way. If you have any questions about the course content or anything related to this topic, you can always post a question in the course or send us a direct message.   

Get ready to change your life   

You could be making a few thousand dollars each month OR you could be a fresher just out of college. If you have a passion to succeed in your career, if you want to bring that change in your life, if you want to gain high visibility in your organization, this Six Sigma course sows the seeds for your success.   

Contents and Overview   

  • You start with a quick understanding of why Six Sigma Certification is important for you

  • You then begin the Six Sigma White Belt journey by learning the different definitions of Quality

  • You continue your learning by understanding the history of Quality

  • You learn what is Six Sigma

  • You then learn about the different Six Sigma roles in a Lean Six Sigma project 

  • You understand the difference between 99% quality and Six Sigma level of quality (which is essentially at 99.99966%) 

  • You learn an overview of the Six Sigma DMAIC model

  • You then learn the seven basic tools of quality including – Process Map (SIPOC), Checksheets, Histogram, Pareto Chart, Fishbone Diagram, 5 Why Analysis, and Run Chart 

  • You understand what is Lean, value-added and non-value-added activities and what is kaizen.   

When you finish the course, you:   

  • Become a Certified Six Sigma White Belt 

  • Add this powerful Six Sigma credential to your resume

  • Describe what is Six Sigma to any layman

  • Gain an end-to-end view of your business process - Create a SIPOC

  • Get to the root cause of business problems - Use 5 Why Analysis

  • Analyze data and infer results using basic graphical tools such as Histogram, Pareto Chart, and Run Chart 

  • Gain an overview of Lean and Kaizen

  • Upgrade your skill-set with the Six Sigma certification

In a nutshell, you’ll feel confident to start practicing Six Sigma tools and techniques in your day-to-day professional life.   

Obtain Your PDU and CPD Credit Certificates

AIGPE takes pride in being an official Authorized Training Partner (ATP) of the prestigious Project Management Institute (PMI). Provider Number: 5573. The PMI Authorized Training Partner (ATP) Seal is  a registered mark of the Project Management Institute, Inc. Completing this course enables you to earn 3.5 pre-approved PDU (Professional Development Units) Credits, supporting your continuous professional development in line with PMI's standards.

In addition, this course has received official accreditation from the CPD Certification Service. Provider No: 14627. Certificate No: A029014-01. This accreditation ensures that participants earn 3.5 pre-approved CPD/CEU (Continuing Professional Development / Continuing Educational Units) Credits upon completion of this course, further endorsing your commitment to maintaining and enhancing your professional skills.

To formally recognize your achievement, PDU or CPD/CEU Credit Certificates are available upon request. A minimal processing fee of $2.99 per certificate applies. These certificates serve as an official documentation of the accrual of the PDU or CPD/CEU credits and are endorsed by these leading organizations, Project Management Institute (PMI) and CPD Certification Service respectively. Requesting these certificates is entirely optional and is not a part of the course purchase. Further details are provided in the course content.

So why wait? Enroll today and become a Certified Six Sigma White Belt!


Collection: Healthcare Leadership Program

SIX SIGMA: LEAN SIX SIGMA YELLOW BELT CERTIFICATION (ACCREDITED) | Earn Accredited Lean Six Sigma Yellow Belt Certification | 8 official PDUs | CPDs | CEUs

NOTE: Students who complete this Lean Six Sigma Yellow Belt Certification course are offered the opportunity to apply for an optional Lean Six Sigma Yellow Certification Exam, free of charge. Passing this certification exam enables you to earn the officially accredited Lean Six Sigma Yellow Belt Certification. This external exam, which is both optional and free (for the first two attempts), takes place off the Udemy platform. It requires registration (name, email, and your Udemy certificate) and is administered by AIGPE™ (Advanced Innovation Group Pro Excellence), a global Lean Six Sigma Credentialing Organization serving professionals in 180+ countries across various industries.

INDUSTRY RECOGNIZED ACCREDITED LEAN SIX SIGMA YELLOW BELT CERTIFICATION:

AIGPE™ is the Official Authorized Training Partner (ATP) of the globally recognized Project Management Institute (PMI®) (Provider No. 5573). The PMI® Authorized Training Partner seal is a registered mark of the Project Management Institute, Inc. This Lean Six Sigma Yellow Belt Training Program and the Lean Six Sigma Yellow Belt Certification you receive is accredited by the globally renowned CPD Certification Service (Provider No: 14627, Certificate No: A029014-02). Plus, 8.0 official PDUs/CPDs/CEUs are available upon request by completing this Six Sigma Yellow Belt Certification Course.

Want to earn your Six Sigma Yellow Belt Certification? If so, you've come to the right place!

This Lean Six Sigma Yellow Belt Training and Certification Course provides you with a practical perspective on learning Six Sigma tools. This is one of the Best Six Sigma Certification programs available online that not only helps you understand Six Sigma principles, Six Sigma tools, and Six Sigma examples but also helps you do a realistic Lean Six Sigma Yellow Belt project in a step-by-step manner. The structure of this Six Sigma Certification program allows you to understand how to easily apply your knowledge and skills in your work environment. This, in turn, helps you get the desired visibility in your organization resulting in career growth and a positive impact on your salary. This Lean Six Sigma Yellow Belt program provides you the proficiency in 40+ Lean and Six Sigma tools and techniques. This course is a package of Six Sigma, Lean as well as Minitab proficiency. This Six Sigma Certification course not only adds the Lean Six Sigma Yellow Belt qualification to your skill set but also provides an opportunity to enhance your resume helping you stand out in this competitive world.

Several students are unaware of the correct order of Lean Six Sigma Training and Certifications. If you are looking to complete your entire Six Sigma roadmap in the correct order, the proper route is:

  1. Six Sigma: Certified Lean Six Sigma White Belt (Accredited)

  2. Six Sigma: Certified Lean Six Sigma Yellow Belt (Accredited)

  3. Six Sigma: Certified Lean Six Sigma Green Belt (Accredited)

  4. Six Sigma: Lean Six Sigma Black Belt (Part 1) (Accredited)

  5. Six Sigma: Lean Six Sigma Black Belt (Part 2) (Accredited)

  6. Six Sigma: Lean Six Sigma Black Belt (Part 3) (Accredited)

By choosing this Lean Six Sigma Yellow Belt training and certification program, you are enrolling in the most in-depth, beginner to advanced level Lean Six Sigma Yellow Belt Certification with expertise on Minitab.

What would you get after taking this course?

  • Get a Lean Six Sigma Yellow Belt Certification

  • Master 40+ Six Sigma tools

  • Complete a realistic Lean Six Sigma Yellow Belt project in 6.5 hours

  • Add Minitab expertise to your skill set and analyze Six Sigma Yellow Bel project data

  • Become a pro at answering tough interviewer questions related to Lean Six Sigma Yellow Belt

  • Get access to 140+ Six Sigma pdf that are downloadable and review 30+ articles

  • Solve any business problem using Six Sigma principles, tools and techniques

  • Learn root-cause analysis techniques

  • Learn Graphical techniques using Minitab

  • Learn how to create a Lean Six Sigma Yellow Belt project storyboard

  • Receive trainer assistance using the Q&A Discussion board

This Lean Six Sigma Yellow Belt Certification is suitable for individuals from the following industries:

  • Transaction Processing

  • Back-office

  • Business Process Outsourcing (BPO)

  • Knowledge Process Outsourcing (KPO)

  • Call Center Operations

  • Voice Operations

  • Or any repeatable nature of business in the Service industry

This course is NOT for anyone outside the given scope.

This course is designed and produced by industry practitioners in Six Sigma who have trained and certified thousands of professionals for several Six Sigma belts, including the Lean Six Sigma White Belt, Lean Six Sigma Yellow Belt, Lean Six Sigma Green Belt, Lean Six Sigma Black Belt, and Lean Six Sigma Master Black Belt.

What makes this course a Bestseller?  

Like you, thousands of others were frustrated and fed up with fragmented online know-it-all tutorials which assumed you could understand the complex Six Sigma manufacturing jargon and left you without having you practice what you have learned.  

Like you, they were tired of low-quality lessons, poorly explained topics, and all-around confusing info presented in the wrong way. That’s why so many find success in this ultimate Six Sigma Yellow Belt course. It’s designed with simplicity and seamless progression in mind through its HD, comprehensive tutorials.  

The course is very well structured:  

  • You become an expert in 40+ Lean and Six Sigma tools and techniques

  • These are covered in 5 phases and 15 steps

  • These 5 phases and 15 steps are explained in over 30 sections

  • Each section is dedicated to a specific Lean or Six Sigma concept

  • These concepts are taught in more than 170 lectures

  • Each lecture covers bite-sized information; easy to grasp and apply

  • Each lecture consists of a video screencast

  • Each section is well-rounded with:

    • A section objective discussed at the beginning

    • Then the concept discussed at length

    • Then examples are discussed to review concepts from a practical perspective

    • This is followed either by an activity, a quiz or favorite questions of your potential interviewers

    • Each section ends with an apt summary

  • Numerical activities are with live process data    

  • There are ample Minitab exercises with raw data provided for each exercise   

  • Each activity or home-work has a subsequent video lecture discussing the activity solution for self-evaluation   

  • There are several downloadable ready-to-use Lean Six Sigma templates   

  • There are over 100 supplemental downloadable resources that are comprehensive and pertinently cover everything you’ll need to become a Certified Six Sigma Yellow Belt

  • Using the Q&A discussion board, you receive trainer assistance on course-related questions   

  • There is a high focus on Favourite Interviewer questions to prepare you well to succeed in any interview   

Obtain Your PDU and CPD Credit Certificates

AIGPE takes pride in being an official Authorized Training Partner (ATP) of the prestigious Project Management Institute (PMI). Provider Number: 5573. The PMI Authorized Training Partner (ATP) Seal is  a registered mark of the Project Management Institute, Inc. Completing this course enables you to earn 8 pre-approved PDU (Professional Development Units) Credits, supporting your continuous professional development in line with PMI's standards.

In addition, this course has received official accreditation from the CPD Certification Service. Provider No: 14627. Certificate No: A029014-02. This accreditation ensures that participants earn 8 pre-approved CPD/CEU (Continuing Professional Development / Continuing Educational Units) Credits upon completion of this course, further endorsing your commitment to maintaining and enhancing your professional skills.

To formally recognize your achievement, PDU or CPD/CEU Credit Certificates are available upon request. A minimal processing fee of $3.99 per certificate applies. These certificates serve as an official documentation of the accrual of the PDU or CPD/CEU credits and are endorsed by these leading organizations, Project Management Institute (PMI) and CPD Certification Service respectively. Requesting these certificates is entirely optional and is not a part of the course purchase. Further details are provided in the course content.

No Prior Experience Needed

This Six Sigma Yellow Belt Certification course assumes you have no prior process improvement background. With over several hours of on-demand video, over 172 lectures, over 100 supplemental resources, and over 30 activities, these comprehensive tutorials cover everything you’ll ever need to become a Certified Six Sigma Yellow Belt. 

Whether you want to:  

  • Become an in-demand Certified Lean Six Sigma Yellow Belt professional for potential service industry organizations

  • Get freelancing assignments and work from home, setting your own schedule and rates       

  • Sharpen your process improvement skills to reach the advanced level

  • Simply bring your own ideas to life with your first Six Sigma Yellow Belt project  

this complete Six Sigma Yellow Belt course is exactly what you need and more.   

So why wait? Enroll today and become a Certified Six Sigma Yellow Belt!


Collection: Healthcare Leadership Program

SIX SIGMA: LEAN SIX SIGMA BLACK BELT CERTIFICATION - PART 1 (ACCREDITED) | Earn Accredited Lean Six Sigma Black Certification | official PDUs | CPDs | CEUs

NOTE: Students who complete the Lean Six Sigma Green Belt and Black Belt (Parts 1, 2, and 3) Certification course(s) are offered the opportunity to apply for an optional Lean Six Sigma Black Certification Exam, free of charge. Passing this certification exam enables you to earn the officially accredited Lean Six Sigma Black Belt Certification. This external exam, which is both optional and free (for the first two attempts), takes place off the Udemy platform. It requires registration (name, email, and your Udemy certificate) and is administered by AIGPE™ (Advanced Innovation Group Pro Excellence), a global Lean Six Sigma Credentialing Organization serving professionals in 180+ countries across various industries.

INDUSTRY RECOGNIZED ACCREDITED LEAN SIX SIGMA BLACK BELT CERTIFICATION:

AIGPE™ is the Official Authorized Training Partner (ATP) of the globally recognized Project Management Institute (PMI®) (Provider No. 5573). The PMI® Authorized Training Partner seal is a registered mark of the Project Management Institute, Inc. This Lean Six Sigma Black Belt (Part 1) Training Program and the Lean Six Sigma Black Belt Certification you receive is accredited by the globally renowned CPD Certification Service (Provider No: 14627, Certificate No: AO29014-04). Plus, official PDUs/CPDs/CEUs are available upon request by completing this Six Sigma Black Belt Certification Course(s).

The Six Sigma Black Belt Certification is a gold standard for Process Improvement, with over 10,000 open Six Sigma jobs in the US alone.

The only prerequisite to apply for this Black Belt Certification course is that you should have completed AIGPE's Six Sigma Green Belt training and achieved its Certificate of Completion. There is no other prerequisite.

In this Six Sigma Black Belt Certification Video based boot-camp, you will get all our Six Sigma Black Belt Phase 0 (Pre-Define) and Phase 1 (Define) videos, downloadable slides for both the phases, 30 practice questions, and answers to key questions asked by upcoming Six Sigma Black Belt professionals.

Several students are unaware of the correct order of Lean Six Sigma Training and Certifications. If you are looking to complete your entire Six Sigma roadmap in the correct order, the proper route is:

  1. Six Sigma: Certified Lean Six Sigma White Belt (Accredited)

  2. Six Sigma: Certified Lean Six Sigma Yellow Belt (Accredited)

  3. Six Sigma: Certified Lean Six Sigma Green Belt (Accredited)

  4. Six Sigma: Lean Six Sigma Black Belt (Part 1) (Accredited)

  5. Six Sigma: Lean Six Sigma Black Belt (Part 2) (Accredited)

  6. Six Sigma: Lean Six Sigma Black Belt (Part 3) (Accredited)

In this course, we will cover two phases of the Black Belt program: Phases 0 and 1.

In Phase 0 (Pre-Define) we will cover:

  • Introduction to Pre-Define

  • History of Continuous Improvements

  • Value and Foundations of Six Sigma and Lean

  • Integration of Lean and Six Sigma

  • Business Processes and Systems

  • Enterprise Leadership Responsibilities

  • Organizational Roadblocks

  • Change Management

  • Six Sigma Roles and Responsibilities

In Phase 1 (Define) we will cover:

  • Introduction to Define

  • Voice of Customer (VOC)

  • Impact on Stakeholders

  • Affinity Diagram

  • Translating Needs to Requirements

  • Kano Analysis

  • Critical-to-Quality (CTQ)

  • Critical to x (CTx) Requirements

  • Benchmarking

  • Business Performance Measures

  • Financial Measures

  • Project Charter

  • Team Management

  • ARMI, RACI, Stakeholder Analysis

  • Elevator Speech

  • SIPOC

Key topics that are covered in AIGPE's Green Belt training are recalled in this Black Belt training. Hence, it is critical that you should have completed AIGPE's Green Belt training before applying for this course.

Start your Six Sigma Black Belt Certification journey today with the Advanced Innovation Group Pro Excellence (AIGPE™). This course is designed and produced by industry practitioners in Six Sigma who have trained and certified thousands of professionals for several Six Sigma belts, including the Lean Six Sigma White Belt, Lean Six Sigma Yellow Belt, Lean Six Sigma Green Belt, Lean Six Sigma Black Belt, and Lean Six Sigma Master Black Belt.

Obtain Your PDU and CPD Credit Certificates

AIGPE takes pride in being an official Authorized Training Partner (ATP) of the prestigious Project Management Institute (PMI). Provider Number: 5573. The PMI Authorized Training Partner (ATP) Seal is  a registered mark of the Project Management Institute, Inc. Completing this course enables you to earn 3.5 pre-approved PDU (Professional Development Units) Credits, supporting your continuous professional development in line with PMI's standards.

In addition, this course has received official accreditation from the CPD Certification Service. Provider No: 14627. Certificate No: A029014-04. This accreditation ensures that participants earn 8 pre-approved CPD/CEU (Continuing Professional Development / Continuing Educational Units) Credits upon completion of the Parts 1, 2, and 3 of the Black Belt Courses, further endorsing your commitment to maintaining and enhancing your professional skills.

To formally recognize your achievement, PDU or CPD/CEU Credit Certificates are available upon request. A minimal processing fee of $1.99 applies for the PDU Certificate and $3.99 for the CPD Certificate. These certificates serve as an official documentation of the accrual of the PDU or CPD/CEU credits and are endorsed by these leading organizations, Project Management Institute (PMI) and CPD Certification Service respectively. Requesting these certificates is entirely optional and is not a part of the course purchase. Further details are provided in the course content.

Prepare for the 2024 version of AIGPE's Six Sigma Black Belt Certification Exam.

You'll Also Get:

  • Lifetime access to the course and all course updates

  • Fast and friendly support in the Q&A Section

  • A Udemy "Certificate of Completion" for download

  • Bonus materials: 30 Six Sigma Black Belt Practice Questions for Phase 0 and 1

  • Bonus materials: Downloadable Six Sigma Black Belt Phase 0 and 1 notes

Click the "Buy Now" or "Add to Cart" button to start your Six Sigma Black Belt Certification journey today!


Collection: Healthcare Leadership Program

SIX SIGMA: LEAN SIX SIGMA BLACK BELT CERTIFICATION – PART 2 (ACCREDITED) | Earn Accredited Lean Six Sigma Black Certification | official PDUs | CPDs | CEUs

NOTE: Students who complete the Lean Six Sigma Green Belt and Black Belt (Parts 1, 2, and 3) Certification course(s) are offered the opportunity to apply for an optional Lean Six Sigma Black Certification Exam, free of charge. Passing this certification exam enables you to earn the officially accredited Lean Six Sigma Black Belt Certification. This external exam, which is both optional and free (for the first two attempts), takes place off the Udemy platform. It requires registration (name, email, and your Udemy certificate) and is administered by AIGPE™ (Advanced Innovation Group Pro Excellence), a global Lean Six Sigma Credentialing Organization serving professionals in 180+ countries across various industries.

INDUSTRY RECOGNIZED ACCREDITED LEAN SIX SIGMA BLACK BELT CERTIFICATION:

AIGPE™ is the Official Authorized Training Partner (ATP) of the globally recognized Project Management Institute (PMI®) (Provider No. 5573). The PMI® Authorized Training Partner seal is a registered mark of the Project Management Institute, Inc. This Lean Six Sigma Black Belt (Part 2) Training Program and the Lean Six Sigma Black Belt Certification you receive is accredited by the globally renowned CPD Certification Service (Provider No: 14627, Certificate No: AO29014-04). Plus, official PDUs/CPDs/CEUs are available upon request by completing this Six Sigma Black Belt Certification Course(s).

The Six Sigma Black Belt Certification is a gold standard for Process Improvement, with over 10,000 open Six Sigma jobs in the US alone.

The only two prerequisites to apply for this Black Belt Certification course are that you should have completed AIGPE's Six Sigma Green Belt training and Six Sigma Black Belt: Phase 0 & 1 training. There is no other prerequisite.

In this Six Sigma Black Belt Certification Video based boot-camp, you will get all our Six Sigma Black Belt Phase 2 (Measure) and Phase 3 (Analyze) videos, downloadable slides for both phases, 30 practice questions, and answers to key questions asked by upcoming Six Sigma Black Belt professionals.

Several students are unaware of the correct order of Lean Six Sigma Training and Certifications. If you are looking to complete your entire Six Sigma roadmap in the correct order, the proper route is:

  1. Six Sigma: Certified Lean Six Sigma White Belt (Accredited)

  2. Six Sigma: Certified Lean Six Sigma Yellow Belt (Accredited)

  3. Six Sigma: Certified Lean Six Sigma Green Belt (Accredited)

  4. Six Sigma: Lean Six Sigma Black Belt (Part 1) (Accredited)

  5. Six Sigma: Lean Six Sigma Black Belt (Part 2) (Accredited)

  6. Six Sigma: Lean Six Sigma Black Belt (Part 3) (Accredited)

In this course, we will cover two phases of the Black Belt program: Phases 2 and 3.

In Phase 2 (Measure) we will cover:

  • Introduction to Measure

  • Cost of Poor Quality (COPQ)

  • Process Map

  • 8 Wastes

  • Value Stream Map (VSM)

  • XY Matrix

  • Data Collection Plan

  • Operational Definition

  • Sampling

  • Measurement System Analysis (MSA - Errors only)

  • Run Chart

  • Normality Test

  • Box-Cox Transformation

  • Yield

  • Process Capability - Discrete

  • Process Capability - Continuous

In Phase 3 (Analyze) we will cover:

  • Introduction to Analyze

  • Brainstorming

  • Fishbone Analysis

  • 5 Why Analysis

  • Pareto Analysis

  • Box Plot

  • Scatter Plot

  • Stem-and-Leaf Plot

  • Interval Plot

  • Fault Tree Analysis

  • Multi-Voting

  • Control-Impact Matrix

  • All Statistical Tests covered in GB plus:

  • One-Way ANOM (Analysis of Means)

  • Kruskal-Wallis Test

  • Fitted-Line Plot

Key topics that are covered in AIGPE's Green Belt training are recalled in this Black Belt training. Hence, it is critical that you should have completed AIGPE's Green Belt training before applying for this course.

Start your Six Sigma Black Belt Certification journey today with the Advanced Innovation Group Pro Excellence (AIGPE™). This course is designed and produced by industry practitioners in Six Sigma who have trained and certified thousands of professionals for several Six Sigma belts, including the Lean Six Sigma White Belt, Lean Six Sigma Yellow Belt, Lean Six Sigma Green Belt, Lean Six Sigma Black Belt, and Lean Six Sigma Master Black Belt.

Obtain Your PDU Credit Certificate

AIGPE takes pride in being an official Authorized Training Partner (ATP) of the prestigious Project Management Institute (PMI). Provider Number: 5573. The PMI Authorized Training Partner (ATP) Seal is  a registered mark of the Project Management Institute, Inc. Completing this course enables you to earn 2 pre-approved PDU (Professional Development Units) Credits, supporting your continuous professional development in line with PMI's standards.

To formally recognize your achievement, PDU Credit Certificates are available upon request. A minimal processing fee of $1.99 applies. This certificate serve as an official documentation of the accrual of the PDU credits and is endorsed by the Project Management Institute (PMI). Requesting this certificate is entirely optional and is not a part of the course purchase. Further details are provided in the course content.

Prepare for the 2024 version of AIGPE's Six Sigma Black Belt Certification Exam.

You'll Also Get:

  • Lifetime access to the course and all course updates

  • Fast and friendly support in the Q&A Section

  • A Udemy "Certificate of Completion" for download

  • Bonus materials: 30 Six Sigma Black Belt Practice Questions for Phase 2 and 3

  • Bonus materials: Downloadable Six Sigma Black Belt Phase 2 and 3 slides (in pdf format)

Click the "Buy Now" or "Add to Cart" button to start your Six Sigma Black Belt Certification journey today!


Collection: Healthcare Leadership Program

SIX SIGMA: LEAN SIX SIGMA BLACK BELT CERTIFICATION – PART 3 (ACCREDITED) | Earn Accredited Lean Six Sigma Black Certification | official PDUs | CPDs | CEUs

NOTE: Students who complete the Lean Six Sigma Green Belt and Black Belt (Parts 1, 2, and 3) Certification course(s) are offered the opportunity to apply for an optional Lean Six Sigma Black Certification Exam, free of charge. Passing this certification exam enables you to earn the officially accredited Lean Six Sigma Black Belt Certification. This external exam, which is both optional and free (for the first two attempts), takes place off the Udemy platform. It requires registration (name, email, and your Udemy certificate) and is administered by AIGPE™ (Advanced Innovation Group Pro Excellence), a global Lean Six Sigma Credentialing Organization serving professionals in 180+ countries across various industries.

INDUSTRY RECOGNIZED ACCREDITED LEAN SIX SIGMA BLACK BELT CERTIFICATION:

AIGPE™ is the Official Authorized Training Partner (ATP) of the globally recognized Project Management Institute (PMI®) (Provider No. 5573). The PMI® Authorized Training Partner seal is a registered mark of the Project Management Institute, Inc. This Lean Six Sigma Black Belt (Part 3) Training Program and the Lean Six Sigma Black Belt Certification you receive is accredited by the globally renowned CPD Certification Service (Provider No: 14627, Certificate No: AO29014-04). Plus, official PDUs/CPDs/CEUs are available upon request by completing this Six Sigma Black Belt Certification Course(s).

The Six Sigma Black Belt Certification is a gold standard for Process Improvement, with over 10,000 open Six Sigma jobs in the US alone.

The only three prerequisites to apply for this Black Belt Certification course are that you should have completed:

  • AIGPE's Six Sigma Green Belt Training

  • Six Sigma Black Belt: Phase 0 & 1 Training

  • Six Sigma Black Belt: Phase 2 & 3 Training

  • There is no other prerequisite

In this Six Sigma Black Belt Certification Video based boot-camp, you will get all our Six Sigma Black Belt Phase 4 (Improve) and Phase 5 (Control) videos, downloadable slides for both the phases, 30 practice questions, and answers to key questions asked by upcoming Six Sigma Black Belt professionals.

Several students are unaware of the correct order of Lean Six Sigma Training and Certifications. If you are looking to complete your entire Six Sigma roadmap in the correct order, the proper route is:

  1. Six Sigma: Certified Lean Six Sigma White Belt (Accredited)

  2. Six Sigma: Certified Lean Six Sigma Yellow Belt (Accredited)

  3. Six Sigma: Certified Lean Six Sigma Green Belt (Accredited)

  4. Six Sigma: Lean Six Sigma Black Belt (Part 1) (Accredited)

  5. Six Sigma: Lean Six Sigma Black Belt (Part 2) (Accredited)

  6. Six Sigma: Lean Six Sigma Black Belt (Part 3) (Accredited)

In this course, we will cover two phases of the Black Belt program: Phases 4 and 5.

In Phase 4 (Improve) we will cover:

  • Introduction to Improve Phase

  • Brainstorming

  • Brainwriting

  • Assumption Busting

  • Analogy Technique

  • Channeling Technique

  • Anti-Solution Technique

  • 5S

  • Heijunka

  • Generic Pull

  • Jidoka

  • Just-In-Time

  • Theory of Constraints (TOC)

  • Solution Selection Matrix

  • Implementation

  • SWOT Analysis

  • Pilot Plan

  • Poka-Yoke

  • FMEA

  • Implementation Planning

  • Cost-Benefit Analysis

  • Measurement System Analysis (MSA)

  • Process Capability Reanalysis

In Phase 5 (Control) we will cover:

  • Introduction to Control Phase

  • Visual Management Board (VMB)

  • Team Huddles

  • Control Plan

  • Standard Operating Procedures (SOPs)

  • Go Gemba

  • Individual Moving Range (I-MR) Chart

  • Mean Range (X Bar-R) Chart

  • Mean Standard Deviation (X Bar-S) Chart

  • NP Chart

  • P Chart

  • C Chart

  • U Chart

  • Total Productive Maintenance (TPM)

  • Sustain Improvements

  • Best Practice Transfer

  • Post-Implementation Review

  • Celebrate and Recognize Success

Key topics that are covered in AIGPE's Green Belt training are recalled in this Black Belt training. Hence, it is critical that you should have completed AIGPE's Green Belt training before applying for this course.

Start your Six Sigma Black Belt Certification journey today with the Advanced Innovation Group Pro Excellence (AIGPE™). This course is designed and produced by industry practitioners in Six Sigma who have trained and certified thousands of professionals for several Six Sigma belts, including the Lean Six Sigma White Belt, Lean Six Sigma Yellow Belt, Lean Six Sigma Green Belt, Lean Six Sigma Black Belt, and Lean Six Sigma Master Black Belt.

Obtain Your PDU Credit Certificate

AIGPE takes pride in being an official Authorized Training Partner (ATP) of the prestigious Project Management Institute (PMI). Provider Number: 5573. The PMI Authorized Training Partner (ATP) Seal is  a registered mark of the Project Management Institute, Inc. Completing this course enables you to earn 2.5 pre-approved PDU (Professional Development Units) Credits, supporting your continuous professional development in line with PMI's standards.

To formally recognize your achievement, PDU Credit Certificates are available upon request. A minimal processing fee of $2.99 applies. This certificate serve as an official documentation of the accrual of the PDU credits and is endorsed by the Project Management Institute (PMI). Requesting this certificate is entirely optional and is not a part of the course purchase. Further details are provided in the course content.

Prepare for the 2024 version of AIGPE's Six Sigma Black Belt Certification Exam.

You'll Also Get:

  • Lifetime access to the course and all course updates

  • Fast and friendly support in the Q&A Section

  • A Udemy "Certificate of Completion" for download

  • Bonus materials: 30 Six Sigma Black Belt Practice Questions for Phase 0 and 1

  • Bonus materials: Downloadable Six Sigma Black Belt Phase 4 and 5 slides (in pdf format)

Click the "Buy Now" or "Add to Cart" button to start your Six Sigma Black Belt Certification journey today!


Collection: Healthcare Leadership Program

Relieve your stress now, and learn to actually manage your stress so it becomes a tool to improve your life!

We'll explore research about the difference between bad stress and good stress. Good stress can be useful to boost focus and help you rise up to and meet challenges!

Our bodies are great at dealing with stress. We've been doing that for millions of years!

Make stress your friend for the long-term. Improve your life and manage your life and business better, without being controlled by stress and anxiety.


DECREASE THE BAD, CHRONIC STRESS


Chronic stress that weighs on you can negatively impact your business, career, and personal-life decisions. We must control it. The best way to manage stress is with proper time management and task prioritization.

Once you identify the right tasks to put on your calendar that will be the most impactful for your business, you will have immediate stress relief and not have stress long-term.


STRESS ISN'T ALL BAD - LEARN TO TAKE ADVANTAGE OF IT!


We tend to think of stress as bad. But we need some stress to feel alive. Without any stress, life would be boring and uninteresting.

Stress also plays a role in fun challenges that you overcome and grow in the process. When you have the right amount of stress in your life, it adds to the quality of your life.


YOUR BODY'S STRESS RESPONSE


A common stress response is to:


  • Increase focus on the task at hand

  • Release adrenaline for energy

So stress can make you actually better at meeting challenges! Your stress response is an evolutionary tool to help you overcome challenges. And now that you know that, you can use your body's natural stress response to improve performance in physical and cognitive tasks.


STRESS MANAGEMENT USING TIME MANAGEMENT


A recent addition to this course is techniques, apps, and tools that will help you manage your time. By managing your time, you will also manage your stress. If you stick to a well-made and well-thought-out schedule, you will naturally decrease stress levels. There won't be many panic moments or major emergencies that cause spikes in anxiety.


TIME MANAGEMENT AND SCHEDULING WILL HELP YOU ANTICIPATE STRESSFUL MOMENTS


Entrepreneurs often experience stress when they have too much to do and are not able to handle it all at once. If you practice good time management, by setting time aside for every task on your to-do list, the time you spend on that task won't be as stressful or overwhelming because you will anticipate it.


RESPONSIVE AND CARING INSTRUCTOR: WORLD-CLASS STUDENT SUPPORT


If you have questions, know that I am here to help! I answer 99% of student questions within 24 hours. Many students tell me that other instructors don't respond. Well, I do because

1) I care about my students.

2) I feel a responsibility to make sure that students get their money's worth from the course.


MONEY-BACK GUARANTEE 


The course comes with an unconditional, Udemy-backed, 30-day money-back guarantee. This is not just a guarantee. It's my personal promise to you that I will go out of my way to help you succeed just like I've done for thousands of my other students. 


Invest in yourself! Enroll now and learn stress management strategies to help you decrease stress and anxiety, and live a better and more productive life.


Collection: Healthcare Leadership Program

Tableau For Healthcare is a course focused on what quality is, why we care about it in healthcare, and how we can best use Tableau to analyze it using different topics like readmissions, ED utilization, mortality, and hypertension management. Please note that while Tableau functionality will be discussed, this is not meant to be an intro to Tableau course - instead it's focused on the leveraging Tableau to analyze quality improvement within health systems and hospitals.

This course was created by me - Mark Connolly, MEng. I'm currently a Business Intelligence Lead and co-lead for the virtual Tableau Healthcare User Group. I have over 4 years of experience reporting on quality data using Tableau and over 8 years of experience in the healthcare analytics space in general. I have a Tableau Desktop Certification and recently received a Site Admin badge after completing the Tableau eLearning path.

Beyond my experience working directly with quality data and Tableau, I have also developed internal Tableau training programs and provided 100's (if not 1000's) of hours of training support to analysts both at his current organization and externally.

This course combines two of my passions - helping others with Tableau and healthcare!


Collection: Healthcare Leadership Program

Anyone involved with others – at work or at home – who wants to tackle difficult behaviour more effectively will enjoy this course. It'll help you successfully settle those difficult interactions that just won’t resolve themselves.

With video demonstrations to support the lectures you'll quickly learn to handle apparently impossible situations where people just won’t co-operate: bosses, co-workers, customers, patients or members of the public who act in unpleasant, unpredictable ways.

And it isn’t limited to the workplace; if you ever find yourself struggling in your personal relationships there's help here too.

This course tells you how to identify seven common difficult characters, recognise clues to the patterns in their behaviour, and most importantly, how to understand how to prepare yourself, so that you become more effective more often in your relationships.

This 90-minute course includes 12 video lectures. You'll also be provided with concise and clearly written downloads to help you practice some recommended exercises and enhance your skills. And there's a reading list if you want to take your study further.

How to complete the course
The course contains 12 lectures; approximately 50 minutes of video, presented in bite-sized lectures. Reading time for the associated material is approximately 40 minutes. We recommend watching these several times to help you effortlessly absorb the information. We also recommend reflection breaks between each lecture; avoid 'cramming' and find a pace that suits you.

This course will help you if:

  • You have to deal with challenging behaviour in the course of your work, home life or socially
  • You work with one or more colleague whose behaviour you find unacceptable, obstructive or overly demanding
  • You find it difficult to get your point across in certain situations
  • You are regularly in contact with someone who insults for, puts you down, or manipulates you
  • You have a partner or ex-partner who persistently uses unfair behaviour to get their own way
  • You want to more confident in dealing with situations where someone else constantly tries to get the upper hand.

-------------------------

Barry Winbolt MSc is a relationship consultant, mediator and writer. He has over 25 years experience providing training and advice in working relationships, communication skills and personal development.

His highly engaging workshops are designed to be relevant to attendees and to deliver practical skills and techniques that can be applied immediately.

The course looks at the most common kinds of difficult behaviour, and provides you with an essential toolkit for identifying and managing them effectively.



Collection: Healthcare Leadership Program

Do you grapple with engaging your virtual team or clients effectively? Has the newfound prevalence of remote work introduced unexpected challenges in managing remote employees, somewhat dimming its benefits? Are you finding hurdles in motivating your remote or hybrid teams?

Maintaining engagement of remote employees has emerged as a major concern for both managers and team members. Our world is rapidly evolving, and with this evolution comes inevitable challenges.

This course is your ally in navigating the new digital landscape. It equips you with strategies to surmount the issues related to managing remote employees or thriving in a remote workspace.

Our course is ideal for anyone relying on virtual communication to make an impact—from leaders of virtual teams and remote team members to small business owners and entrepreneurs. As physical meetings with colleagues, clients, and connections become less frequent, a new set of skills is in demand.

We provide you the tools and confidence to prosper in any situation. Effective communication remains at the heart of team operations, and mastering the art of communicating convincingly and efficiently through a screen is a crucial skill we aim to instill through this course.

Our approach involves a balanced blend of theory and hands-on skills, ensuring you gain confidence in managing or being an integral part of a virtual team.

You will acquire tried and tested strategies for managing remote employees and juggling remote workloads. Upon completion of this course, you will have your own tailored and actionable plan to establish and maintain a productive remote workforce.

Our course aims to elevate your remote performance and engagement, ensuring that your remote employees stay motivated, you remain actively involved as a remote team member, or even guiding you on setting up an effective and engaged remote team.


Collection: Healthcare Leadership Program

Project management is an exciting profession. Moving from one project to another, a project manager continually faces new businesses, new processes and systems, new people, and new situations. Such a dynamic environment helps you learn more all the time, and advances your skills than traditional jobs.

Developing the ability to structure chaos into a project with solid project management knowledge and skills, will make your endeavors more successful — whether it's the performance of a large organization, your career progression, a new business start-up, or even your personal life projects!

It’s no surprise that the demand for project managers is expected to be substantial in the years to come.

Our program is carefully designed to help anyone build knowledge and skills, grow the needed confidence, and start managing projects!

This online course uniquely combines the following critical lessons a PM should learn:

  • Perform a complete project case study and learn what a project manager must do from the beginning to the end

  • Understand the fundamental project management theory, apply best practices and avoid common mistakes in your next project

  • Learn how to use Gantt charts, Critical Path Method, Project Plan, Budget, and many other tools (Receive 15+ project management templates). A brief tutorial on how to use MS Project is also included.

  • Gain the professional and personal skills needed to become an excellent project manager

  • Learn how to create the five most crucial project management documents with MS Excel 

  • Learn Agile project management

  • Master SCRUM and apply this project management methodology

  • Learn the main differences between Watefall and Agile, compare the pros and cons, and understand which philosophy to apply in your next project

  • Get promoted and apply what you learn here to the real business world, regardless of the industry

Why precisely this course?

Reason #1: The instructor

Ivan, the course instructor, is a professional project manager (PMP, PRINCE2) who was honored as "Project Manager of the Year" by the Project Management Institute (PMI). In this course, he brings together his extensive experience leading multinational projects and programs across a variety of industries, and his passion for project management. This combination provides students with a profound understanding of the field through practical lessons and insightful reflections. In addition, Ivan serves as a project management consultant, tutor and mentor to junior PMs. He is also a guest lecturer on project management at several universities.

Reason #2: 365 Careers

365 Careers is one of the most popular course providers on Udemy, with high-quality practice material and continued support for our students. The average time we spend creating a course is between five and six months.The average amount of time we spend creating a course is between 5 and 6 months. We take pride in our high-quality production, practice materials, and continued support to our students.

Reason #3: Udemy

Udemy is the leading global marketplace for online courses—where you’ll find updated content, enjoy a seamless course-taking experience, and discover the best value-for-money deals on the internet.

This course is for anyone! Our content is highly appreciated those new to project management, and those with practical experience in the field looking for a way to refresh and strengthen their knowledge and skills.

As we named it - Beginner to PROject manager!

Our Project Management course covers all the fundamental knowledge, concepts, tools, and techniques you need to understand, including how a project works and how to manage it best. 

We start from the theoretical basics and progressively build upon that knowledge. Each step adds real-life practical examples, case studies, and exercises.

Compared to similar material, what is unique about this course is that we’ll review and analyze a complete project from the beginning to the end. We’ll examine the tasks a PM should take at each stage of that process. In addition, you’ll receive more than 15 project management templates to help you lead projects in various industries.

 What sets this course apart from the rest of the Business courses out there?

  • High-quality production, including Full HD video and animations

  • Uniquely engaging and fun content — not a collection of boring lectures

  • Professional PMP certified instructor with years of experience on the job

  • Complete training covering all major topics and skills necessary to become a successful project manager

  • Extensive case studies that help you reinforce everything that you’ve learned

  • Excellent support for when you don’t understand a concept or want to drop us a line — you’ll receive an answer within 1 business day

  • Dynamic learning curve, where the instructor keeps a steady tempo throughout the course

  • Bonus prizes - upon completion of 50% and 100% of the course, you will receive two bonus gifts

Why do you need project management skills?

  1. Promotions – Project managers acquire valuable technical skills, which makes them the leading candidates for senior roles within corporations

  2. Salary/Income – A project manager salary in the US starts from $60k and gradually rises as they move up the ladder

  3. Secure Future - There's a high demand for skilled project managers, and you won’t need to be concerned about finding a job

  4. Growth - This isn’t a tedious job. Every day you'll face various challenges that will enhance your existing skills and abilities

This course comes with Udemy's 30-day money-back guarantee. So, you have nothing to lose.

Make one of the best decisions of your professional career. Click the 'Buy now' button.


Collection: Healthcare Leadership Program

If you're someone who has a LOT on their plate and wants to find a system to handle it all, but who also craves downtime for yourself, this course is for you.

You might be an employee who doesn’t feel organized, a manager or exec who is learning to handle your own work and be an effective leader at the same time, a working parent, or someone who has recently said one of the following:

  • "I just don't have enough hours in the day!"

  • "I've got too much on my plate!"

  • "I have no downtime!"

  • "I feel like I'm failing at work AND home!"

  • "Planning stresses me out!"

Do you wake up at night thinking about something you need to do at work tomorrow? Do you go to bed thinking about all the things you didn't get done today? Do you fall into bed exhausted every night having had no time for yourself? Do you often find yourself scrambling to get things done at the last minute?

Now imagine how it would feel if you:

  • Were able to leave work at work, and be present at home (while getting it all done!)

  • Had time for yourself, every day

  • Could show up to every meeting, event, or activity prepared and on time

  • Were well-rested, focused and relaxed

  • Knew you were using your time in service of your own goals and values

In this course, I distill all of the content, strategies, techniques and skills that I acquired, developed and implemented over 15+ years managing Operations and HR in start-ups (and that I use daily with my clients in my time-management coaching practice) into an easy-to-follow, step-by-step process for anyone looking to get more out of their time.

In this course, you will:

  • Master the techniques, strategies, tips and hacks to get everything done…without the stress.

  • Build a personalized productivity system so you can feel, and truly be, on top of it all.

  • Create and maintain a task-list system (for work and home) where balls are not dropped, nothing is forgotten or overlooked, and that allows your brain to focus on your work, instead of remembering the to-dos.

  • Implement simple techniques for increasing focus and minimizing distractions.

  • Employ prioritization frameworks to decisions and tasks for more efficient and effective prioritization and decision making.

  • Learn how to say yes (and no!) to the right things.

  • Learn how to disconnect and truly recharge in the evenings, on the weekends, and on vacation (without negative consequences).

In short, you’ll do more and stress less.

Specifically, this course will cover:

  • Common Roadblocks to Productivity (and how to combat them!)

  • Personalized Productivity - How to use your natural tendencies to your advantage.

  • Task Management - How to keep track of it all without relying on your memory!

  • Prioritization - How to make sure you're working on the right things at the right times.

  • Planning - How taking a few moments now saves your future self TONS of time.

  • Focus - How to increase focus and minimize the impact of distractions.

Time is a finite resource, and perhaps our most valuable one.  In this digital age, our time and attention is being pulled in many more directions than ever before.  Mastering time management is essential to living a balanced and fulfilling life.

Most books and apps about time management and productivity claim to be the silver bullet, if you can just follow them.  However, they don't take into account the fact that we're all different.  Not everything will work for everyone.  In this course, we start with who YOU are, to build a system that works specifically for you.

The lectures in this course are complemented by exercises such as discovering your personal productivity roadblocks, creating a task system, creating action plans for minimizing distractions and increasing focus, building a personalized rewards and breaks "menu" and more.  The exercises ensure that you apply the content from the lectures in a practical and pragmatic way.

Enroll today to take back control of your time, excel at work, and make time for the things that matter in YOUR life!

CPE (Continuing Professional Education)

Learning Objectives

  1. Identify roadblocks that prevent you from being your most productive self.

  2. Determine how your natural tendencies affect your productivity and ways to work with your natural tendencies instead of against them.

  3. Recognize the key inputs of a single-trusted task management system.

  4. Discover prioritization frameworks and methods and use them to determine when you should perform tasks on your to-do list.

  5. Identify the benefits of planning.

  6. Define the SMART framework for setting goals.

  7. Describe various strategies you can use to maintain focus on your work and reduce distractions.

For additional information including refunds and complaints, please see Udemy Terms of Use, which is linked from the footer of this page.

For more information regarding administrative policies, please contact our support using the Help and Support link at the bottom of this page.


Collection: Healthcare Leadership Program
  • Hear directly from people successfully managing their own mental health conditions, and how their managers supported them

  • Learn 7 simple steps to structure a conversation about mental health in the workplace 

  • Boost morale and productivity with actionable tools and techniques!

There's lots of management training out there, but so little of it focuses on the one thing that would really make a difference to you and your team - and that's mental health. It's in the media every day. But you don't need to read the news to know that mental health at work isn't as good as it could be. 

We all have mental health, and work has a huge impact on whether it's good or bad. Like you, I've had good and bad managers over the years, and I want to help you be one of the good ones. A massive part of this is being able to identify and have the confidence and skills to improve mental health at work.

The question is, what can you do to improve it?

As a manager who wants their team to succeed, learning how to handle mental health issues effectively is a crucial part of being the best boss! 

“Highly informative, interesting and essential learnings for all managers to promote a safe and inclusive work environment.”*

In this course, you will increase your management skills by understanding how you can combat the rising tide of poor workplace mental health to enable your team to work more productively and efficiently.

“This course exceeded my expectations with regard to the wealth of information it holds. It is a very good introduction for people both with and without any type of mental health-related issues. It covers lots of good practices and gives lots of actionable tips to managers as well as other people who may be working or living with someone with mental health problems. I'm very glad I took the course and I'm looking forward to the other courses by the teacher.”*

You will:

  1. Understand why mental health issues are becoming the No. 1 concern for modern managers

  2. Reduce absenteeism/presenteeism/staff turnover

  3. Identify a range of mental health conditions and know how to offer support 

  4. Show you are a compassionate and understanding manager by being knowledgeable and confident when discussing mental health

  5. Challenge stigma and change attitudes 

  6. Get ahead in business by improving productivity

Don't forget, this course is backed by Udemy's 30 Day Money Back Guarantee to give you total peace of mind.

So if you're ready, I'll show you how you can manage mental health to be the best boss and boost productivity!


Really it is an awesome course. I have learned a lot about how to handle mental stress and how productively manage the team effectively. Very useful course.”*


*Praise for our online course. Read our reviews. Ours is the highest-rated course of its kind on Udemy.